Xerox Docucolor 250 Error 042-326 information. How to fix Xerox Docucolor 250 Error 042-326. List of solutions & fixes.
Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Display shows 042-326 which is IBT belt position. I’ve already taken the belt out, cleaned the IBT belt cleaner, centered the belt. I need to perform the ADJ adjustment to realign the belt start position, but PWS will not connect to the machine anymore. When I press and hold 0 for 5 seconds and then press Start, I can enter 6789 but when I press CONFIRM then the machine freezes. So I cannot reset anything, or connect. I have power cycled many times, even left the machine off for hours..
So this post might be better titled – “PWS will not connect” or “Service mode causes freeze” but I posted it with the error displayed.
Источник: http://copytechnet.com/forums/xerox/82252-xerox-docucolor-250-shows-fault-code-042-326-but-freezes-when-repair-attempted.html
Вопросы с 61 по 75:
11.10.2011 – Не тот цвет
Скажите, пожалуйста, вчера отправлял файл на печать, он его печатал одним цветом, а сегодня другим! Почему так?
Ответ: Вы отправляли файл-картинку или текст? Каким именно цветом стал печатать аппарат?
27.09.2011 – Просыпается тонер
В Xerox DocuColor 250 постоянно просыпается красный (m) тонер. В чем может быть дело? Картриджи меняются на новые, никакой сборки-разборки не производится. Пластиковые крепления внутри машины уже приобрели черно-розовую расцветку.
Ответ: Вы пробовали заменить красный барабан? Также мог переполниться бункер для отработанного тонера.
20.09.2011 – Ошибка 042-326
Здравствуйте! У нас DocuColor 240. Помогите убрать ошибку 042-326.
Ответ: Скорее всего сместился ремень переноса или стерлась метка на ремне переноса.
05.09.2011 – Сенсорная панель
Периодически не работает сенсорная панель управления принтером. Кнопки – функционируют, ошибок никаких принтер не выдает, а сенсор не реагирует на нажатия. День, два, три не работает – потом неделю-две всё хорошо. Что делать?
Ответ: Либо неисправна сама сенсорная панель, либо отходят контакты панели. Обратитесь в сервисный центр.
02.08.2011 – Принтер перестал печатать
Добрый день. У меня аналогичная проблема, отправляем через сеть печать на принтер, файл очень быстро переходит в принтер, но никаких ответов от принтера, коллега разок заметил, что выводится код ошибки 100. В чем может быть проблема?
Пытался перезагружать сервер, и аппарат выдает ошибку – нет соединения с сервером.
Ответ: Проверьте подключение контроллера печати к аппарату. Посмотрите в истории ошибок, не выдавал ли аппарат какие-либо ошибки.
26.07.2011 – Ошибка 075-210
Выдает ошибку 075-210, не берет бумагу с 5-го лотка, помогите, что делать?
Ответ: Эта ошибка связана с датчиком 5 лотка. Обратитесь в сервисный центр.
17.05.2011 – Не печатается документ
После очереди обработки документ отправляется на очередь печати. И вот уже 15 минут 0% печати. Ошибок никаких машина не выдает. В чем может быть причина?
Ответ: Отправляется ли задание на контроллер? Проверьте соединение между контроллером и самим аппаратом.
16.05.2011 – Печать журнала
Как распечатать журнал на Xerox Docucolor 252: обложка должна быть глянцевой, а все остальные страницы – на обычной бумаге. Как это сделать? Какие настройки выбрать? И почему ставится только одна скрепка?
ОЧЕНЬ НУЖНА ПОМОЩЬ!!
Ответ: Настройки формата и типа бумаги устанавливаются в драйвере. Распечатайте сначала обложку с подходящими ей настройками, потом остальные листы. Подробно обо всех настройках в документации к аппарату.
16.05.2011 – Чистка
Как можно чистить drum cartridg? Как можно чистить картриджи???
Ответ: Для чистки картриджей нужно обращаться в сервисный центр.
02.03.2011 – Не могу залить софт. Стало только хуже.
1) Пропал mailbox guest при сетевом сканировании.
2) Перестало напрямую посылаться на печать. В связи с чем решил перезалить софт.
Подключился кросс-кабелем напрямую, вставил диск 1, пошел процесс установки… На втором шаге остается залить каких-то 5 мегабайт с копейками и всё… Останавливается, потом выдаёт Check the cable and configuration…. и т.д. и т.п. С кабелем всё в порядке. Что не так-то? Причем и в первом случае (через хаб), и во втором (напрямую) останавливается на одном и том же значении… И выдает одну и ту же ошибку. Всё бы ничего, так теперь пропала настройка сети в панели управления на самом аппарате, и вообще компьютер теперь его не видит. Как быть в этом случае? Можно ли своими силами устранить данную проблему, или обязательно нужно вызывать сервисника? Заранее спасибо!
Ответ: Устранить проблему в данном случае может только сервисный инженер.
01.03.2011 – Сброс сообщения
После замены фьюзера аппарат все равно сообщает: replace now. Как сбросить? Заранее благодарю!
Ответ: Фьюзер должен заменять сервисный инженер, он знает, как сбросить прописавшуюся в память ошибку.
15.02.2011 – Царапины на drum cartridg
После замены плёнки переноса изображения появилась странная проблема: периодически выкрашивается (вплоть до алюминиевой основы) магнитный барабан (drum cartridg), пробой появляется одномоментно, произвольно по расположению и форме, на любом из 4х картриджей (C M Y B). При печати проявляется как пятно краски одного из цветов (C M Y B), ресурс картриджей-страдальцев варьируется от 100% до 0%, картриджи фирменные, всегда новые (ремонтам не подвергались).
Ответ: Не изменилась ли влажность в помещении, где стоит аппарат? Уменьшение влажности воздуха может привести к пробоям барабана.
Проверьте, нет ли внутри барабана скрепок, скобок.
05.01.2011 – Ошибка
Что означает 010-320?
Ответ: Данная ошибка связана с перегревом фьюзера. Вам следует обратиться в сервисный центр.
16.12.2010 – Повисло задание на печать
Здравствуйте! Задание повисло. Отмена не действует. Перезагружать пробовал. Что делать?
Ответ: Вы перезагружали только аппарат или контроллер тоже? Перезагрузите контроллер.
Источник: http://alteh.ru/faq/6657/?PAGEN_1=5
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Источник: http://abesu.org/xerox-dc-242-oshibka-042-326
Xerox Docucolor 250 Error 042-326 Fixes & Solutions
We are confident that the above descriptions of Xerox Docucolor 250 Error 042-326 and how to fix it will be useful to you. If you have another solution to Xerox Docucolor 250 Error 042-326 or some notes on the existing ways to solve it, then please drop us an email.
Источник: http://errorsbase.com/x-errors/xerox-docucolor-250-error-042-326.html
Описание ошибки
005-121
Paper Jam 005-121 Open ADF Cover and Clear Jam
ADF Jam
005-301
Cover Open 005-301 Remove paper then Close ADF Cover
ADF Cover Open
010-397
010-397 Code:xxxxxxxx Restart Printer
Fuser Error
016-315
016-315 System Restart Printer
IP ROM Check (Main) Fail
016-317
016-317 Restart Printer Contact Support If Message Returns
IP ROM Check (Main) Fail
016-372
016-372 System Restart Printer Contact Support If Message Returns
Fax Memory Allocation Error
016-501
Write Flash Error 016-501 System Contact Support If Message Returns
Write Flash Error
016-502
Write Flash Error 016-502 System Contact Support If Message Returns
Verify Flash Error
016-503 / 016-504 / 016-506 / 016-507
SMTP Error 016-50X Scan Job Failure
E-mail Error
016-718
Memory Full 016-718 Printer Job too Large
Out of Memory
016-719
Decode Error 016-719 Printer Job Failure
Decode Error
016-720
PDL Request 016-720 Printer Data Violation
PDL Error
016-744
Format Error 016-744 System Invalid Data
Checksum Error
016-745
Format Error 016-745 System Invalid Data
Header Error
016-749
PJL Request 016-749 Printer Data Violation
PJL Request Error
016-764
Connect Fail 016-764 Scan Job Failure
Can not connect to mail server for sending mail out.
016-766
SMTP Error 016-766 Scan Job Failure
Can not transferring completely.
016-767
Address Error 016-767 Scan Job Failure
Recipient address is invalid.}
016-791
USB Memory was removed. 016-791 System Job Failure
USB Memory Removal Error
016-795
File Format Error 016-795 Printer Job Failure
File Format Error
016-797
File Read Error 016-797 Printer Job Failure
File Read Error
016-920
Wireless Error 016-920 System Setup Fail
Wireless Setting Error Timeout Error
016-930 / 016-931
USB Host Error 016-930 System Unsupported Device Remove from USB Port
USB Host Error
016-981
Collate Full 016-981 Printer Job too Large
Collate Full
016-985
Mail Size Limits 016-985 Scan Job Failure
Mail Size Limits Error
017-970
Memory Full 017-970 Scan Job Failure
Out of Memory
017-980
Report error 017-980 System Job Failure
Fax Report job fails to report file.
017-981
Report error 017-981 System Job Failure
Report File Error
017-988
PCScan Time Out 017-988 Scan Job Failure
PCScan Time Out
018-338
018-338 System Restart Printer Contact Support If Message Returns
Wireless Error
024-340
024-340 Code:xxxxxxxx Restart Printer
MCU Firmware Error
024-360
024-360 System Restart Printer Contact Support If Message Returns
Download Error
024-371
024-371 System Restart Printer Contact Support If Message Return
MCU Comm. Error
024-958
Paper Size Mismatch 024-958 Printer Load Paper then Press P AAAAA (or BBBBB)
Paper Size Mismatch
024-963
No Suitable Paper 024-963 Printer Load Paper
No Suitable Paper
026-720
USB Memory Full 026-720 Scan Job Failure
USB Memory Full
026-721
File Write Error 026-721 Scan Job Failure
USB Memory Write Error
026-722
Write Protect 026-722 Scan Job Failure
USB Memory Write Protect Error
026-723
File Path Limit 026-723 Scan Job Failure
File Path Limit Error
026-750 / 026-751 / 026-752
Communication Fail 026-75X Scan Job Failure
Scan Communication Fail
031-521
SMB Error 031-521 Scan Login Error
SMB Login Failed
031-526
SMB Error 031-536 Scan Name Resolve Error
SMB Name Resolve
031-529
SMB Error 031-536 Scan Name Resolve Error
SMB Login Failed
031-530
SMB Error 031-530 Scan SMB Path Error
SMB Error
031-533
031-533 Scan File Make Error
SMB Error
031-534
SMB Error 031-534 Scan Folder Make Error
SMB Error
031-535
SMB Error 031-535 Scan Delete File Error
SMB Error
031-536
SMB Error 031-536 Scan Delete Folder Error
SMB Error
031-537
SMB Error 031-537 Scan Disk Full Error
SMB Error
031-555
SMB Error 031-555 Scan Write Error
SMB Error
031-556
SMB Error 031-556 Scan Write Error
SMB Error
031-557
SMB Error 031-557 Scan File Duplication
SMB Error
031-558
SMB Error 031-558 Scan Connect Error
SMB Error
031-571, 031-578
FTP Error 031-57X Scan Login Failed
FTP Connection Error
031-574
FTP Error 031-574 Scan Name Resolve Error
FTP Error
031-575
FTP Error 031-575 Scan Server Address Error
FTP Error
031-576
FTP Error 031-576 Scan Server Not Found
FTP Error
031-578
FTP Error 031-579 Scan FTP Path Error
FTP Login Error
031-579
FTP Error 031-579 Scan FTP Path Error
FTP Error
031-582
FTP Error 031-582 Scan File Make Error
FTP Error
031-584
FTP Error 031-584 Scan Connect Error
FTP Error
031-585
FTP Error 031-585 Scan DEL Command Error
FTP Error
031-587
FTP Error 031-587 Scan RMD Command Error
FTP Error
031-588
FTP Error 031-588 Scan Write Error
FTP Error
031-589
FTP Error 031-589 Scan Disk Full Error
FTP Error
031-594
FTP Error 031-594 Scan TYPE Command Error
FTP Error
031-598
FTP Error 031-598 Scan APPE Command Error
FTP Error
033-503
Memory Full 033-503 Fax Job Failure
Out of Memory
033-513
Memory Full 033-513 Fax Job Failure
Communication Error
033-787
Memory Full 033-787 Fax Job Failure
Fax Job Failure
033-788
Memory Full 033-788 Fax Job Failure
Memory Full
034-700
Busy 034-700 Fax Job Failure
Fax Busy Error
034-701
No Dial Tone 034-701 Fax Job Failure
No Dial Tone
034-702/703 … 034-711
Communication Fail 034-7xx Fax Job Failure
Communication Errors
034-712/713 … 034-727
Communication Fail 034-7xx Fax Job Failure
Fax transmission errors
034-750/751 … 034-768
Communication Fail 034-7xx Fax Job Failure
RX Communication Errors
041-340
041-340 Code:xxxxxxxx Restart Printer
MCU NVRAM Error
061-370
061-370 Printer Code:xxxxxxxx Restart Printer
LPH Failure
062-321
062-321 System Restart Printer
Carriage Motor Error
062-790
Confirm 062-790 Deleted by Limit
Copy Limit
075-100
Paper Jam 075-100 Printer Jam at Feed
Misfeed Jam
075-921
075-921 Printer Insert Output to Tray
Waiting for OK to be pressed after setting side 2 for manual duplex print.
077-100
Paper Jam 077-100 Printer Jam at Feed
Reg On Early Jam
077-104
Paper Jam 077-104 Printer Jam at Exit
Reg Off Jam
077-106
Paper Jam 077-106 Printer Jam at Exit
Exit On Jam
077-108
Paper Jam 077-108 Printer Jam at Exit
Exit Off Early Jam
077-109
Paper Jam 077-109 Printer Jam at Exit
Exit Off Jam
077-304
Close Rear Cover 077-304 Printer Rear Cover is Open
Rear Door Open
077-900
Paper Jam Remain at Exit 077-900 Printer Open Rear Cover Remove Paper
Exit Jam
077-901
Paper Jam Remain at Reg 077-901 Printer Open Rear Cover Remove Paper
Remain Registration Jam
091-402
091-402 Printer Contact Support If Message Returns
Xero Life Warning
092-651
092-651 Code:xxxxxxxx Restart Printer
ADC Sensor Error
092-661
092-661 Code:xxxxxxxx Restart Printer
ENV Sensor Error
093-426
Ready to Print 093-42X Printer Cartridge is Close to Life
Toner Cartridge Near end of Life
093-926
CRUM ID 093-926 Reseat Cartridge
Toner Cartridge CRUM ID Error
093-933
Replace Cart. 093-93X Printer Replace Cartridge
Toner Cartridge Empty
093-974
Insert Print Cart 093-974 Printer Insert Toner Cartridge
Insert Print Cartridge
116-210
116-210 System Restart Printer Contact Support If Message Returns
System USB Port Error
116-314
116-314 System Restart Printer Contact Support If Message Returns
MAC Address Error
116-325
116-325 System Restart Printer Contact Support If Message Return
Checksum Error
116-326
116-326 System Restart Printer Contact Support If Message Returns
NVRAM Error
116-335
116-335 System Restart Printer Contact Support If Message Returns
Checksum Error (Network)Error
116-355
116-355 System Restart Printer Contact Support If Message Return
Network Fatal Error
116-395
116-395 System Restart Printer Contact Support If Message Returns
117-331/332 … 117-366
117-xxx System Restart Printer Contact Support If Message Return
System Restart
124-333
124-333 Printer Restart Printer
ASIC Failure
134-211
134-211 System Restart Printer Contact Support If Message Returns
Modem Error
191-310
191-310 Restart Printer Contact Support If Message Returns
Xero Life Over
Источник: http://ots45.ru/support/codes_xerox_wc3045.html
Сброс ошибки 10-327 и других ошибок фьюзера Xerox WorkCentre 5225, 5230 Печать
Изменено: Чт, 13 Сен, 2018 at 9:39 AM
Если во фьюзер машины Xerox WorkCentre 5225, 5230 установить нагревательный вал с заметно отличающимися от оригинального вала характеристиками (например, вал от Xerox WorkCentre C118 или некачественный совместимый вал), то довольно часто можно получить ошибку 10-327, которая означает, что машина не сумела нагреть фьюзер до нужной температуры за заданное время.
Устранения причины проблемы заменой вала на “правильный” в данной машине недостаточно для того, чтобы машина вновь заработала – ошибку нужно сбросить из сервисного режима.
Внимание! Перед сбросом ошибки нужно обязательно устранить причину появления этой ошибки! Помимо неподходящего нагревательного вала, ошибки фьюзера могут быть вызваны загрязнением или неисправностью термисторов, неисправностью ламп нагрева, срабатывание термопредохранителя (в этом случае нужно обязательно выяснить, почему он сработал), обрывом или коротким замыканием в цепях лампы или термисторов и в редких случаях неисправностью платы управления.
Источник: http://cet.freshdesk.com/ru-RU/support/solutions/articles/2100030617-Сброс-ошибки-10-327-и-других-ошибок-фьюзера-xerox-workcentre-5225-5230-
Xerox WC 3045 ошибка
005-121, 005-301, 010-397, 016-315,,016-317, 016-372, 016-501 016-502, 016-503 / 016-504 / 016-506 / 016-507, 016-718, 016-719, 016-720, 016-744, 016-745, 016-749, 016-764, 016-766016-767, 016-791, 016-795, 016-797, 016-920, 016-930 / 016-931, 016-981, 016-985,017-970, 017-980, 017-981, 017-988, 018-338, 024-340, 024-360, 024-371, 024-958, 024-963, 026-720, 026-721, 026-722, 026-723, 026-750 / 026-751 / 026-752, 031-521, 031-526, 031-529, 031-530, 031-533, 031-534, 031-535, 031-536, 031-537,031-555, 031-556, 031-557, 031-558, 031-571, 031-578, 031-574, 031-575, 031-576, 031-578, 031-579, 031-582, 031-584, 031-585, 031-587, 031-588, 031-589, 031-594, 031-598, 033-503, 033-513, 033-787, 033-788, 034-700, 034-701, 034-702/703 … 034-711, 034-712/713 … 034-727, 034-750/751 … 034-768, 041-340 061-370, 062-321, 062-790, 075-100, 075-921, 077-100, 077-104, 077-106, 077-108, 077-109, 077-304, 077-900, 077-901, 091-402, 092-651, 092-661, 093-426, 093-926, 093-933, 093-974, 116-210, 116-314, 116-325, 116-326, 116-335, 116-355, 116-395, 117-331 … 117-366, 124-333, 134-211, 191-310
Источник: http://ots45.ru/support/codes_xerox_wc3045.html
Процедура сброса
Войти в сервисный режим:
- Нажать и удерживать более 6 секунд кнопку [0] на панели управления. Не отпуская кнопку [0], нажать кнопку [Старт].
- На появившемся экране ввести пароль – 6789 (значение по умолчанию) и нажмите кнопку [Confirm]
- Нажать кнопку информации о машине
Записать значение 0 в ячейку NVM 744-220:
- Выбрать вкладку [Инструменты]
- В разделе [Режимы] выбрать [Обслуживание/диагностика]
- Выбрать раздел [NVM Read / Write…]
- Введите адрес ячейки 744-220 и нажмите [Confirm / Change]
- Введите [0] в поле [New Value] и нажмите [Save]
- Нажмите [Close], затем [Exit (Keep Log)], затем [Yes]. Машина перезагрузится и выйдет на готовность, если причина проблемы была ранее устранена. Вы можете выбрать пункт [Exit (Clear Log)], если хотите очистить историю неисправностей машины.
Была ли эта статья полезной? Да Нет
Отправить отзыв
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Источник: http://cet.freshdesk.com/ru-RU/support/solutions/articles/2100030617-Сброс-ошибки-10-327-и-других-ошибок-фьюзера-xerox-workcentre-5225-5230-
Xerox WorkCentre 3045 Вход в сервис / Вход в режим диагностики:
1. Выключите МФУ.
2. Нажмите и удерживайте кнопки [↑] и [↓], включите аппарат.
3. Отпустите кнопки, когда на дисплее отобразится сообщение “CE Mode. Please Wait“.
Для перемещения по меню, используйте стрелки [↑] и [↓]. Для выбора, нажмите кнопку [OK].
Меню режима диагностики:
– Printer
– ESS Diag
– Flash ROM Test
– DRAM Test
– IOT Test
– Light Flash R/W Test
– USB Test
– OP Panel Test
– Lamp Test
– All Test
– IOT Diad
– Digital Input
– Digital Output
– NVM Settings
– NVM Edit
– Save NVM to ESS
– Load NVM from ESS
– Print Info
– Config Page
– Print Settings
– Installation Set
– Serial No.
– Pixel Counter
– Print Counter
– Clear All NVM
– Clear Job History
– Test Print
– TestPatLPH[IOT]
– Parameter
– Regi
– Lead Offset
– Side Offset
– Life
– M/C Total PV
– DEVE Runtime K
– XERO Runtime
– M/C Disp Time K
– M/C Pixel K
– M/C Custom Start
– M/C Custom End
– Waste Toner K
– Toner PV K
– Toner Disp Time K
– Toner Pixel K
– Print
– Scanner
– Information
– Scan Counter
– Scanner Maintenance
– White Balance
– Shading Parameter
– Registration Param.
– Auto Registration
– Sensor Parameter
– IIT I/O Check
– SCAN Counter Clear
– Parameter
– Backup Data
– All Clear
– User & System Clear
– System Data Init
– Complete
– Error code test
Источник: http://ots45.ru/support/codes_xerox_wc3045.html
– Compatible Printer model: Xerox WorkCentre 3045
– Xerox WorkCentre 3045 Error Codes with quick guides:
- Code: 005-121
- Display: Paper Jam 005-121 Open ADF Cover and Clear Jam
- Description: ADF Jam
- Causes: • IP Board. • ADF Assembly. • ADF Cover. • ADF Separator Pad.
- Troubleshooting Guides: 1 Is the ADF completely closed? Go to Step 2. Close ADF and go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to Step 4. Complete. 4 Does the ADF feed the document? Go to Step 5. Go to Step 7. 5 Check the media path. Is there debris in the media path? Remove the debris. Go to Step 6. Complete. 6 Does the error persist? Go to Step 7. Complete. 7 Clean the ADF feed rollers. Do the feed rollers rotate smoothly? Go to Step 8. Replace the ADF. 8 Replace the IP Board. Does the error persist? Replace the ADF Cover and ADF Separator Pad. Complete.
- Code: 005-301
- Display: Cover Open 005-301 Remove paper then Close ADF Cover
- Description: ADF Cover Open
- Causes: • IP Board. • ADF Assembly.
- Troubleshooting Guides: 1 Is the ADF Cover completely closed? Go to Step 3. Close the ADF cover and go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Is the ADF Cover damaged? Replace the ADF Cover. Go to Step 4. Go to Step 5. 4 Does the error persist? Go to Step 5. Complete. 5 Reseat P/J1, P/J6, and P/J16 on the IP Board. Does the error persist? Go to Step 6. Complete. 6 Replace the ADF. Does the error persist? Replace the IP Board. Complete.
- Code: 010-397
- Display: 010-397 Code:xxxxxxxx Restart Printer
- Description: Fuser Error
- Causes: • Fuser. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Fuser and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Check these connections • MCU Board P/J18 and P/J20. • LVPS P/J201. Are the connectors secure? Go to Step 3. Secure the connectors. 3 Check the Fuser harness. 1. Remove the Fuser. 2. Disconnect P/J18 and P/J20 from the MCU Board and P/J201 from the LVPS. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
- Code: 016-315
- Display: 016-315 System Restart Printer
- Description: IP ROM Check (Main) Fail
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 016-317
- Display: 016-317 Restart Printer Contact Support If Message Returns
- Description: IP ROM Check (Main) Fail
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 016-372
- Display: 016-372 System Restart Printer Contact Support If Message Returns
- Description: Fax Memory Allocation Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 016-501
- Display: Write Flash Error 016-501 System Contact Support If Message Returns
- Description: Write Flash Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 016-502
- Display: Write Flash Error 016-502 System Contact Support If Message Returns
- Description: Verify Flash Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 016-503, 016-504, 016-506, 016-507
- Display: SMTP Error 016-50X Scan Job Failure
- Description: E-mail Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete
- Code: 016-718
- Display: Memory Full 016-718 Printer Job too Large
- Description: Out of Memory
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Check the memory. Print the System Settings page to determine available memory. Is the print job too large? Divide the print job to fit installed memory. Go to Step 2. 2 Reseat all IP Board connections. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-719
- Display: Decode Error 016-719 Printer Job Failure
- Description: Decode Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 016-720
- Display: PDL Request 016-720 Printer Data Violation
- Description: PDL Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
Solve Xerox WorkCentre 3045 Error codes
- Code: 016-744
- Display: Format Error 016-744 System Invalid Data
- Description: Checksum Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.
- Code: 016-745
- Display: Format Error 016-745 System Invalid Data
- Description: Header Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.
- Code: 016-749
- Display: PJL Request 016-749 Printer Data Violation
- Description: PJL Request Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-764
- Display: Connect Fail 016-764 Scan Job Failure
- Description: Can not connect to mail server for sending mail out.
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 016-766
- Display: SMTP Error 016-766 Scan Job Failure
- Description: Can not transferring completely.
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 016-767
- Display: Address Error 016-767 Scan Job Failure
- Description: Recipient address is invalid.}
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-791
- Display: USB Memory was removed. 016-791 System Job Failure
- Description: USB Memory Removal Error
- Causes: • Front USB Board. • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-795
- Display: File Format Error 016-795 Printer Job Failure
- Description: File Format Error
- Causes: • Front USB Board. • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-797
- Display: File Read Error 016-797 Printer Job Failure
- Description: File Read Error
- Causes: • Front USB Board. • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Front USB Board connection. Does the error persist? Go to Step 2. Complete. 2 Replace the Front USB Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-920
- Display: Wireless Error 016-920 System Setup Fail
- Description: Wireless Setting Error Timeout Error
- Causes: • WiFi Bracket Assy. • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat the WiFi Bracket connection. Does the error persist? Go to Step 2. Complete. 2 Replace the WiFI Bracket Assy. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-930, 016-931
- Display: USB Host Error 016-930 System Unsupported Device Remove from USB Port
- Description: USB Host Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-981
- Display: Collate Full 016-981 Printer Job too Large
- Description: Collate Full
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 016-985
- Display: Mail Size Limits 016-985 Scan Job Failure
- Description: Mail Size Limits Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 017-970
- Display: Memory Full 017-970 Scan Job Failure
- Description: Out of Memory
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 017-980
- Display: Report error 017-980 System Job Failure
- Description: Fax Report job fails to report file.
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 017-981
- Display: Report error 017-981 System Job Failure
- Description: Report File Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 017-988
- Display: PCScan Time Out 017-988 Scan Job Failure
- Description: PCScan Time Out
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 018-338
- Display: 018-338 System Restart Printer Contact Support If Message Returns
- Description: Wireless Error
- Causes: • WiFi Bracket Assy. • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat the WiFi Bracket connection. Does the error persist? Go to Step 2. Complete. 2 Replace the WiFI Bracket Assy. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 024-340
- Display: 024-340 Code:xxxxxxxx Restart Printer
- Description: MCU Firmware Error
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 024-360
- Display: 024-360 System Restart Printer Contact Support If Message Returns
- Description: Download Error
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 024-371
- Display: 024-371 System Restart Printer Contact Support If Message Return
- Description: MCU Comm. Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 024-958
- Display: Paper Size Mismatch 024-958 Printer Load Paper then Press P AAAAA (or BBBBB)
- Description: Paper Size Mismatch
- Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
- Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.
- Code: 024-963
- Display: No Suitable Paper 024-963 Printer Load Paper
- Description: No Suitable Paper
- Causes: • Registration Sensor. • Regi Sensor Harness. • MCU Board.
- Troubleshooting Guides: 1 Check connectors P/J23 and P/J230 between the MCU Board and the Registration Sensor. Are the connections secure? Go to Step 2. Secure the connectors. 2 Does the error persist? Go to Step 3. Complete. 3 Disconnect P/J23 and P/J230. Check harness continuity. Is the harness damaged? Repair the harness. Go to Step 4. 4 Replace the IP Board. Does the error persist? Go to Step 5. Complete. 5 Disconnect the MCU Board P/J23. Is the voltage across ground and J23-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.
- Code: 026-720
- Display: USB Memory Full 026-720 Scan Job Failure
- Description: USB Memory Full
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 026-721
- Display: File Write Error 026-721 Scan Job Failure
- Description: USB Memory Write Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 026-722
- Display: Write Protect 026-722 Scan Job Failure
- Description: USB Memory Write Protect Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 026-723
- Display: File Path Limit 026-723 Scan Job Failure
- Description: File Path Limit Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 026-750, 026-751, 026-752
- Display: Communication Fail 026-75X Scan Job Failure
- Description: Scan Communication Fail
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-521
- Display: SMB Error 031-521 Scan Login Error
- Description: SMB Login Failed
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-526
- Display: SMB Error 031-536 Scan Name Resolve Error
- Description: SMB Name Resolve
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-529
- Display: SMB Error 031-536 Scan Name Resolve Error
- Description: SMB Login Failed
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 031-530
- Display: SMB Error 031-530 Scan SMB Path Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-533
- Display: 031-533 Scan File Make Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-534
- Display: SMB Error 031-534 Scan Folder Make Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-535
- Display: SMB Error 031-535 Scan Delete File Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-536
- Display: SMB Error 031-536 Scan Delete Folder Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-537
- Display: SMB Error 031-537 Scan Disk Full Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-555
- Display: SMB Error 031-555 Scan Write Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-556
- Display: SMB Error 031-556 Scan Write Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-557
- Display: SMB Error 031-557 Scan File Duplication
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-558
- Display: SMB Error 031-558 Scan Connect Error
- Description: SMB Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-571, 031-578
- Display: FTP Error 031-57X Scan Login Failed
- Description: FTP Connection Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-574
- Display: FTP Error 031-574 Scan Name Resolve Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-575
- Display: FTP Error 031-575 Scan Server Address Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-576
- Display: FTP Error 031-576 Scan Server Not Found
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-578
- Display: FTP Error 031-579 Scan FTP Path Error
- Description: FTP Login Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-579
- Display: FTP Error 031-579 Scan FTP Path Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-582
- Display: FTP Error 031-582 Scan File Make Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-584
- Display: FTP Error 031-584 Scan Connect Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-585
- Display: FTP Error 031-585 Scan DEL Command Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-587
- Display: FTP Error 031-587 Scan RMD Command Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-588
- Display: FTP Error 031-588 Scan Write Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-589
- Display: FTP Error 031-589 Scan Disk Full Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-594
- Display: FTP Error 031-594 Scan TYPE Command Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 031-598
- Display: FTP Error 031-598 Scan APPE Command Error
- Description: FTP Error
- Causes: • IP Board. • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 033-503
- Display: Memory Full 033-503 Fax Job Failure
- Description: Out of Memory
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 033-513
- Display: Memory Full 033-513 Fax Job Failure
- Description: Communication Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 033-787
- Display: Memory Full 033-787 Fax Job Failure
- Description: Fax Job Failure
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 033-788
- Display: Memory Full 033-788 Fax Job Failure
- Description: Memory Full
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 034-700
- Display: Busy 034-700 Fax Job Failure
- Description: Fax Busy Error
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 034-701
- Display: No Dial Tone 034-701 Fax Job Failure
- Description: No Dial Tone
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 034-702 … 034-711
- Display: Communication Fail 034-7xx Fax Job Failure
- Description: Communication Errors • 034-702: Communication Error (No answer error is detected) • 034-703: Communication Error (Can’t make directory) • 034-704: Communication Error (FTP delete command error is detected) • 034-705: Communication Error (TX communication error is detected) • 034-707: Communication Error (FTP RMD command error is detected) • 034-708: Communication Error (Data can not be written onto FTP) • 034-709: Communication Error (FTP storage full) • 034- 710: Communication Error (FTP type command error is detected) • 034-711: Communication Error (FTP APPEND command error is detected)
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 034-712 … 034-727
- Display: Communication Fail 034-7xx Fax Job Failure
- Description: Fax transmission errors
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 034-750 … 034-768
- Display: Communication Fail 034-7xx Fax Job Failure
- Description: RX Communication Errors
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 041-340
- Display: 041-340 Code:xxxxxxxx Restart Printer
- Description: MCU NVRAM Error
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 061-370
- Display: 061-370 Printer Code:xxxxxxxx Restart Printer
- Description: LPH Failure
- Causes: • Cable FFC. • IP Board. (3010/3040) • IP Board. (3045) • Harness Assy MC LP. • MCU Board.
- Troubleshooting Guides: 1 Check connections between the IP Board and xerographics assembly. Are the connectors secure? Go to Step 2. Secure the connectors. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 062-321
- Display: 062-321 System Restart Printer
- Description: Carriage Motor Error
- Causes: • Scanner Assy. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Scanner connectors on the IP Board and cycle system power. Does the error persist? Replace the Scanner. Complete.
- Code: 062-790
- Display: Confirm 062-790 Deleted by Limit
- Description: Copy Limit
- Causes: • Scanner Assy. • MCU Board.
- Troubleshooting Guides: 1 Cycle system power. Does the error persist? Go to Step 2. Complete. 2 Reseat the Scanner connectors on the IP Board and cycle system power. Does the error persist? Replace the Scanner. Complete.
- Code: 075-100
- Display: Paper Jam 075-100 Printer Jam at Feed
- Description: Misfeed Jam
- Causes: • Feed Solenoid. • Registration Sensor. • Main Drive Motor. • MCU Board.
- Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Test the Feed Solenoid. Does the Feed Solenoid function correctly? Go to Step 4. Replace the Feed Solenoid. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 075-921
- Display: 075-921 Printer Insert Output to Tray
- Description: Waiting for OK to be pressed after setting side 2 for manual duplex print.
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 077-100
- Display: Paper Jam 077-100 Printer Jam at Feed
- Description: Reg On Early Jam
- Causes: • Registration Sensor. • MCU Board.
- Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 077-104
- Display: Paper Jam 077-104 Printer Jam at Exit
- Description: Reg Off Jam
- Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
- Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 077-106
- Display: Paper Jam 077-106 Printer Jam at Exit
- Description: Exit On Jam
- Causes: • Registration Sensor. • Main Drive Motor. • MCU Board.
- Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Test the Main Drive Motor. Does the motor function correctly? Go to Step 3. Replace the Main Drive Motor.. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 077-108
- Display: Paper Jam 077-108 Printer Jam at Exit
- Description: Exit Off Early Jam
- Causes: • Fuser. • MCU Board.
- Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
- Code: 077-109
- Display: Paper Jam 077-109 Printer Jam at Exit
- Description: Exit Off Jam
- Causes: • Fuser. • MCU Board.
- Troubleshooting Guides: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to Step 2. Secure P/J18. 2 Replace the Fuser. Does the error persist? Replace the MCU Board. Complete.
- Code: 077-304
- Display: Close Rear Cover 077-304 Printer Rear Cover is Open
- Description: Rear Door Open
- Causes: • Rear Door. • Interlock Switch. • LVPS. • MCU Board.
- Troubleshooting Guides: 1 Visually inspect the Rear Door for actuator damage. Is the Rear Door damaged? Replace the Rear Door. Go Step 2. 2 Test the Rear Door Interlock Switch. Does the switch function correctly? Go to Step 3. Replace the switch. 3 Replace the LVPS. Does the error persist? Replace the MCU Board. Complete.
- Code: 077-900
- Display: Paper Jam Remain at Exit 077-900 Printer Open Rear Cover Remove Paper
- Description: Exit Jam
- Causes: • Registration Sensor. • MCU Board.
- Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 077-901
- Display: Paper Jam Remain at Reg 077-901 Printer Open Rear Cover Remove Paper
- Description: Remain Registration Jam
- Causes: • Registration Sensor. • MCU Board.
- Troubleshooting Guides: 1 Test the Registration Sensor. Does the Registration Sensor function correctly? Go to Step 2. Replace the Registration Sensor. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 091-402
- Display: 091-402 Printer Contact Support If Message Returns
- Description: Xero Life Warning
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 092-651
- Display: 092-651 Code:xxxxxxxx Restart Printer
- Description: ADC Sensor Error
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Check connections between the MCU Board and xerographics assembly. Are the connnections secure? Go to Step 2. Secure the connections. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 092-661
- Display: 092-661 Code:xxxxxxxx Restart Printer
- Description: ENV Sensor Error
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 093-426
- Display: Ready to Print 093-42X Printer Cartridge is Close to Life
- Description: Toner Cartridge Near end of Life
- Causes: • Toner Cartridge. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 093-926
- Display: CRUM ID 093-926 Reseat Cartridge
- Description: Toner Cartridge CRUM ID Error
- Causes: • Toner Cartridge. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 093-933
- Display: Replace Cart. 093-93X Printer Replace Cartridge
- Description: Toner Cartridge Empty
- Causes: • Toner Cartridge. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 093-974
- Display: Insert Print Cart 093-974 Printer Insert Toner Cartridge
- Description: Insert Print Cartridge
- Causes: • Toner Cartridge. • MCU Board.
- Troubleshooting Guides: 1 Reseat the Toner Cartridge. Does the error persist? Go to Step 2. Complete. 2 Check P/J21 on the MCU Board. Is the connector secure? Go to Step 4. Secure P/J21. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 116-210
- Display: 116-210 System Restart Printer Contact Support If Message Returns
- Description: System USB Port Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 116-314
- Display: 116-314 System Restart Printer Contact Support If Message Returns
- Description: MAC Address Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 116-325
- Display: 116-325 System Restart Printer Contact Support If Message Return
- Description: Checksum Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 116-326
- Display: 116-326 System Restart Printer Contact Support If Message Returns
- Description: NVRAM Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
- Code: 116-335
- Display: 116-335 System Restart Printer Contact Support If Message Returns
- Description: Checksum Error (Network)Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 116-355
- Display: 116-355 System Restart Printer Contact Support If Message Return
- Description: Network Fatal Error
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 116-395
- Display: 116-395 System Restart Printer Contact Support If Message Returns
- Description:
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete
- Code: 117-331 … 117-366
- Display: 117-xxx System Restart Printer Contact Support If Message Return
- Description: System Restart
- Causes: • IP Board. (3010/3040) • IP Board. (3045)
- Troubleshooting Guides: 1 Check the connectors on the IP Board. Are the connections secure? Go to Step 2. Securely reconnect the connectors, then go to Step 2. 2 Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.
- Code: 124-333
- Display: 124-333 Printer Restart Printer
- Description: ASIC Failure
- Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
- Troubleshooting Guides: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 134-211
- Display: 134-211 System Restart Printer Contact Support If Message Returns
- Description: Modem Error
- Causes: • IP Board. • MCU Board. • Fax Board.
- Troubleshooting Guides: 1 Reseat all connectors on the fax Board, IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the Fax Board. Does the error persist? Go to Step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 4 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
- Code: 191-310
- Display: 191-310 Restart Printer Contact Support If Message Returns
- Description: Xero Life Over
- Causes: • MCU Board.
- Troubleshooting Guides: 1 Turn the printer off and then on. Does the error persist? Replace the MCU Board. Complete. 2 Does the error persist? Contact your designated field support for assistance. Complete.
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
– Get more information about Epson XP 15000 troubleshooting, click here
Xerox printer reset software introduction:
Notes before resetting Xerox printer:
– Identify accurate version, serial and crum of Xerox printer.
– How to get Xerox printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!
How To Run Firmware Fix Xerox printer
1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.
4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.
– Fix Xerox B205 Toner Empty Error, click here
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016-795 | File Format Error 016-795 Printer Job Failure | File Format Error |
016-797 | File Read Error 016-797 Printer Job Failure | File Read Error |
016-920 | Wireless Error 016-920 System Setup Fail | Wireless Setting Error Timeout Error |
016-930, 016-931 | USB Host Error 016-930 System Unsupported Device Remove from USB Port | USB Host Error |
016-981 | Collate Full 016-981 Printer Job too Large | Collate Full |
016-985 | Mail Size Limits 016-985 Scan Job Failure | Mail Size Limits Error |
017-970 | Memory Full 017-970 Scan Job Failure | Out of Memory |
017-980 | Report error 017-980 System Job Failure | Fax Report job fails to report file. |
017-981 | Report error 017-981 System Job Failure | Report File Error |
017-988 | PCScan Time Out 017-988 Scan Job Failure | PCScan Time Out |
018-338 | 018-338 System Restart Printer Contact Support If Message Returns | Wireless Error |
024-340 | 024-340 Code:xxxxxxxx Restart Printer | MCU Firmware Error |
024-360 | 024-360 System Restart Printer Contact Support If Message Returns | Download Error |
024-371 | 024-371 System Restart Printer Contact Support If Message Return | MCU Comm. Error |
024-958 | Paper Size Mismatch 024-958 Printer Load Paper then Press P AAAAA (or BBBBB) | Paper Size Mismatch |
024-963 | No Suitable Paper 024-963 Printer Load Paper | No Suitable Paper |
026-720 | USB Memory Full 026-720 Scan Job Failure | USB Memory Full |
026-721 | File Write Error 026-721 Scan Job Failure | USB Memory Write Error |
026-722 | Write Protect 026-722 Scan Job Failure | USB Memory Write Protect Error |
The most common error codes.
Error | |
---|---|
024-360 | Description: Download Error |
116-395 | Description: |
033-503 | Description: Out of Memory |
077-100 | Description: Reg On Early Jam |
031-535 | Description: SMB Error |
024-360 | Description: Download Error |
116-395 | Description: |
033-503 | Description: Out of Memory |
077-100 | Description: Reg On Early Jam |
031-535 | Description: SMB Error |
016-910, 016-911 Required Resource Not Ready RAP
016-910 The paper and staples requested by the selected print parameters are not installed.
016-911 The paper and staples requested by the print specification are not loaded or different sizes and/or types of paper switching are requested from the same tray.
Procedure
Perform the steps that follow:
1. Advise the customer to correctly load paper or install the staples.
2. If the fault persists, reload the software, GP 4.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782