Some players face the following problem in Apex Legends: when they run Apex Legends, the game crashes at startup, and Engin Error appears.
If you encounter an error message similar to the ones below, you should try the solution in this guide.
«Engine Error — CSOM_MilesAsync_OpenOrFindFile (audio\ship\general_english.mstr) failed to open file; try resyncing»
«Unknown file version (audio\ship\general_stream.mstr)»
«Couldn’t initialize sound.
Please make sure you have a sound playback device that is enabled and properly configured.
Failed in: MilesProjectWaitForLoad
Miles output follows:
Loaded file: audio\ship\audio.mprj isn’t a project.»
This issue usually occurs due to the corruption of the game files after the new update to Apex Legends. Follow these steps to resolve:
- Go to the game directory (Steam: Library > Right-click Apex Legends > Manage > Browse local files)
- Find the file in question (Example: audio\ship\general_english.mstr)
- Delete it.
Now it’s time to verify the game’s file integrity, that is, to repair the files. You can repair the game’s files by following these steps:
Steam: Library > Right-click on Apex Legends > Properties > Verify integrity of game files
Origin: My Game Library > Right-click on Apex Legends > Repair
It may be necessary to restart your PC after the download is complete.
That’s all. I hope it worked for you as well!
After the latest Patch i can start up the game but as soon as i join a lobby i get this error message when Apex closes itself.
Unknown file version (audio\ship\general_stream_patch_1.mstr)
This is on Steam. On EA App the Update downloads at an abismal rate of like 10KB/s
I tried:
— Repairing Game Files
— Manually Change Language
— Change Language and Change back to English
— Delete general_stream_patch_1.mstr and repair Game files.
— put +miles_language english in the Launch options.
After changing the Language and with +miles_language english the lobby starts but now i have 0 audio.
Next step would be to uninstall and reinstall the game.
But i’d rather not do that.
If you have problems starting the Apex Legends video game, you should read the following guide where we show you how to solve the Apex Legends audio \ ship \ general_english.mstr error , one of the most common problems in this title, along with the DNS problems that they produce lag and high ping in Apex Legends .
What is Apex Legends about
Apex Legends is a video game created by the Respawn Entertainment company, which was born as a competition to Fortnite and other video games of the Battle Royale genre. With the passage of time it has become one of the most played titles.
The game is available for all regions and translated into most languages, but you may have to put the voices of Apex Legends in the Spanish language .
It has very interesting and entertaining mechanics, it is also Cross Play, which makes it easy to play with your friends regardless of the console you use. It is undoubtedly a title that we recommend, since in addition to all the above it is completely free.
In any case, like any video game, it is not exempt from errors and problems , before this we find the error audio \ ship \ general_english.mstr. Therefore, below, we will show you how to fix this error in Apex Legends.
Undoubtedly the above error is among the most common of Apex Legends. Fortunately, it is a problem that can be solved very easily in most circumstances. The following are some of the most useful methods to solve this error in Apex Legends.
Repair Apex Legends from Origin
Resorting to the simple file repair option present in the Origin Launcher , you can fix the audio \ ship \ general_english.mstr error in Apex Legends.
- The process is simple, just open the Origin application and go to “My game library” .
- Here, locate the Apex Legends video game and right-click on it. After this, locate the option “Repair” and click on it.
- After the above, the process of analysis and repair of the game data will begin, which in many cases is capable of solving the error.
If the problem is solved, it only remains to use some of the best tricks to win in Apex Legends and improve, on the other hand, if the problems continue, read on.
Repair Apex Legends from Steam
Steam also has its own system for verifying and repairing game installation files . This process is usually efficient in fixing the audio \ ship \ general_english.mstr error in Apex Legends.
- The first thing you should do is open Steam, once you have opened it go to the “Library” section. Locate Apex Legends and right click on it, here you will see the option “Properties”, click on it.
- Now head over to the “Local Files” tab. Finally, click on the option “Verify integrity of files” . Wait until the process is done and see if the audio \ ship \ general_english.mstr error still appears.
Reinstall / download Apex Legends again
This is the last option, but if none of the above works properly, then it is best to remove the game to install it again . This process will vary depending on the Launcher you use.
As for the uninstallation, it can be done in two ways, one is through the Launchers and the other through the Control Panel. To do this through the control panel, simply go to it and then locate the option “Programs and Features . ” Apex Legends will appear here, just proceed with uninstalling the software.
If the game does not appear in the program options of the control panel, you can always access the Launcher you use. Usually, all you have to do is locate the game icon, right click on it and select the “Uninstall” option.
Now comes the installation process, in any case, it is very simple, because directly in the “Library” of Steam or in the “Game Library” of Origin, you will find these options. Simply right click on the Apex Legends icon and click on the “Install” option.
If for some reason Apex Legends still does not work correctly, remember that it exists in some games similar or similar to Overwatch that become very similar to Apex Legends and will surely catch your attention.
Apex Legends — это шутер от первого лица в жанре королевской битвы, выпущенный в 2019 году компанией Respawn Entertainment. Как и в любой другой игре, многие геймеры сталкиваются с теми или иными техническими ошибками. Такие неполадки могут вызвать у пользователей негативные впечатления, вплоть до удаления.
Помимо графической составляющей, в онлайн-играх очень важен звук, так как он даёт полезную информацию о том, что происходит вокруг. Многие пользователи жалуются на постоянные проблемы с этим параметром в Apex Legends, даже несмотря на то, что разработчики постоянно выпускают патчи с исправлениями. Однако нужно понимать, что на всех компьютерах используются разные аудиоустройства для воспроизведения звука, поэтому обновления, помогающие одним, остаются бесполезными для других.
Кроме того, проблема может быть на стороне пользователя. Ниже разберёмся, какие необходимо выполнить шаги, чтобы исправить неработающий звук, или убедиться, что ошибка всё-таки в самой игре.
Решение 1. Запустите средство устранения неполадок со звуком
Средства устранения неполадок — это встроенные инструменты, которые могут помочь автоматически исправить многие проблемы с компьютером. В частности, со звуком можно исправить это в Apex Legends.
- Щёлкните ПКМ по значку Windows, и выберите Панель управления.
- Затем зайдите в раздел Устранение неполадок, и выберите подраздел Устранение неполадок воспроизведения звука.
- В следующем окне нажмите Далее, чтобы подтвердить начало диагностики.
Решение 2. Отключите улучшения звука
Некоторые пользователи отмечают, что проблема возникает только когда источник звука находится не спереди, а в любом другом направлении. В таком случае отключение улучшения этого параметра может помочь исправить баг.
- Нажмите ПКМ на значок динамика на панели задач и выберите Звуки.
- Перейдите на вкладку Воспроизведение.
- Здесь кликните ПКМ на работающее аудиоустройство, и выберите Свойства.
- Перейдите на вкладку Улучшения и установите флажок Отключение всех звуковых эффектов.
- Нажмите: Применить и Ок, а затем закройте все окна.
- Если этот способ не помог, снимите галочку и перейдите к следующему решению.
Решение 3. Обновите аудио драйверы
Одной из причин неработающего звука могут быть устаревшие или повреждённые драйвера. Их необходимо своевременно обновлять с помощью специальных программ или вручную.
- Нажмите сочетание клавиш Win + X, и выберите Диспетчер устройств.
- В открывшейся панели разверните раздел Звуковые, игровые и видеоустройства.
- Щёлкните ПКМ по драйверу, и выберите Обновить.
- В следующем окне запустите Автоматический поиск обновлённых программных обеспечений.
- Дождитесь окончания установки, и перезагрузите компьютер.
Решение 4. Внесите изменения в параметры запуска в настройках игры
Многие игроки сообщают, что добавление определённой строки в программу запуска Origin помогло им решить проблему со звуком в Apex Legends.
- Запустить программу запуска Origin.
- Перейдите в свою библиотеку игр.
- Щёлкните правой кнопкой мыши по ярлыку Apex Legends и выберите Свойства игры.
- Откройте вкладку Дополнительные параметры запуска.
- В разделе «Аргументы командной строки» вставьте следующую команду: +miles_channels 2
- Нажмите Сохранить.
Решение 5. Включите объёмный звук 7.1 и Windows Sonic для наушников
Как это сделать:
- Щёлкните правой кнопкой мыши по значку динамика на панели задач, и выберите Звуки.
- Перейдите на вкладку Воспроизведение.
- Выберите работающее устройство, нажав по нему один раз ЛКМ.
- Внизу окна кликните Настроить.
- Здесь выберите объёмный звук 7.1 и закройте окно.
- Щёлкните ПКМ по работающему устройству, и кликните Свойства.
- Перейдите на вкладку: Пространственный звук, и выберите Windows Sonic для наушников.
- Затем установите галочку: Включить виртуальный объёмный звук 7.1.
- Нажмите Применить и Ок.
Can’t figure out how to fix audio issues on Apex Legends?
Apex Legends is one of the most popular FPS battle royale games out there. It was released in 2019 by Respawn Entertainment and published by Electronic Arts. Right after its release, Apex Legends caught the attention of thousands of players.
To this day, Apex Legends remains popular among gamers and content creators.
However, like any other game, Apex Legends is not perfect and technical issues can arise anytime.
One of the most common problems in the game is the audio issue that plagues thousands of users worldwide. Being an FPS game, audio is crucial, which gives you hints of other players’ positions.
If you’re among these users, we’ve got you covered.
Today, we will show you what to do if you experience audio issues on Apex Legends.
1. Restart the Game.
If you can’t hear anything coming out from your headphones, the first thing you should do is restart the game. This should allow Windows to reload Apex Legends’ resources and eliminate temporary errors that may have occurred.
See the steps below to restart Apex Legends:
- First, go to your desktop and press the Windows + X keys on your keyboard.
- After that, click on the Task Manager.
- Now, go to the Processes tab and locate Apex Legends.
- Lastly, select Apex Legends and hit the End Task button.
After closing the game, relaunch it on your PC and see if the audio issue is fixed.
2. Check Your Audio Device.
Another reason why you experience audio issues on Apex Legends is if your device is not connected correctly. Before playing the game, check your headphone’s audio jack if it’s plugged in all the way.
You can try removing it for a few seconds before reconnecting it to your PC.
Check the cables and other components of your headphones and ensure that there are no exposed wires or loose connections.
3. Check Your System and In-Game Volume.
You should also check the volume of your system and the actual game if you experience audio issues on Apex Legends. You may have turned down the volume of your PC and forgotten about it.
On the other hand, you should also check your in-game settings and ensure that the volume is turned all the way up.
Here’s how you can check the in-game volume on Apex Legends:
- On your main screen, click on the Gear icon in the lower-right corner of your display to access the Settings.
- After that, click on the Audio tab.
- Finally, ensure that the Master Volume is all the way up and tune the other options to your liking.
Once done, restart the game and see if you would still encounter audio issues on the game.
4. Restart Your Computer.
Your system drivers may have run into temporary errors during use, which affected some of your hardware. To rule this out, restart your computer to reload your system resources.
Here’s what you need to do:
- First, access the Start Menu on the Taskbar.
- Next, click on the Power Options tab.
- Lastly, choose Restart to reboot your system.
Go back to Apex Legends afterward and see if the problem is solved.
5. Update Your Audio Driver.
Another reason why you experience audio issues on Apex Legends is if you’re running an outdated audio driver. Since Apex is a relatively new game, you should also use the latest drivers for your device to avoid compatibility issues.
See the steps below to update your audio drivers:
- On your computer, open the Start Menu and look for the Device Manager.
- After that, click on Open to launch Device Manager.
- Now, expand the Audio Inputs and Outputs tab and right-click on your audio device.
- Finally, choose Update Driver and follow the prompts to continue.
After updating your audio drivers, go back to Apex Legends to check if the problem is solved.
6. Disable Sound Enhancements.
While this doesn’t usually cause issues on games and applications, it’s still possible for audio enhancement features on Windows to get in the way of some programs. If you experience audio issues on Apex Legends, try disabling your sound enhancements.
See the steps below to turn off sound enhancements on your PC:
- First, open Windows Settings and click on the System tab.
- Next, click on Sound and access the Sound Control Panel under the Related Settings tab.
- After that, right-click on your audio device and choose Properties.
- Lastly, go to the Enhancements tab and turn on the Disable All Enhancements option.
Once done, restart Apex Legends and see if you would still encounter audio issues.
If none of the solutions above worked for fixing audio issues on Apex Legends, we suggest letting the experts take over.
Visit Apex Legend’s Help Center and get in touch with their team to ask for assistance regarding the issue. Please provide your account details, the exact problem you’re experiencing, and other information that could help their team troubleshoot the matter faster.
This ends our guide for fixing audio issues on Apex Legends. If you have questions, don’t hesitate to leave a comment below, and we’ll get back to you as soon as possible.
If this guide helped you, please share it. 🙂
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John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn
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