Код ошибки 2002 4153 nintendo switch

Do you encounter an error code 2002-4153 on Nintendo Switch?

Nintendo Switch is currently one of the best portable gaming consoles on the market. However, like any electronic device and gadget, it can run into system errors from time to time, which can disrupt your gaming experience. 

If you are here, we can assume that you’ve encountered an error code 2002-4153 on your Nintendo Switch. 

Now, there are several reasons why this occurs. 

One possible cause of this error is corrupted game save data. This can be resolved by deleting the corrupted game save and starting over. It’s also possible that the microSD card on your Switch is starting to fail. 

To help you out, we’ve decided to make a guide on how to resolve the error code 2002-4135 on your Nintendo Switch. 

1. Restart Your Switch. 

Before performing any troubleshooting step, we recommend restarting your Nintendo Switch if you encounter error codes while using it. This should reload your system resources and resolve temporary issues that may have occurred during use. 

Here’s how you can restart your Nintendo Switch: 

  1. Locate the Power button on your Nintendo Switch. 
  2. Now, hold the button for 3 seconds to access the menu.
  3. Choose Power Options and select Restart. 
Error Code 2002-4153 on Nintendo Switch

Once done, go back to the game you are playing and see if you’ll still encounter the error code 2002-4153. 

2. Force Restart Your Switch. 

If a simple restart was not enough to address the problem, you could try force restarting your Nintendo Switch. Hold down the Power button for at least 12 seconds to force shut down the console. 

Once done, press the Power button once to restart it. Use your Nintendo Switch for a while to see if the problem is solved. 

3. Update Your Nintendo Switch.

Nintendo makes it a point to release software updates to the Nintendo Switch to ensure that everything is working. Updates usually include software fixes, security patches, and performance improvements. 

If you keep running into an error code 2002-4153 on your Nintendo Switch, see if an update can resolve the problem. 

Here’s how you can update your Nintendo Switch: 

  1. On your Switch, access the Home Menu and open System Settings. 
  2. Next, scroll down until you see the System tab. 
  3. Open the System tab and click on System Update. 
Error Code 2002-4153 on Nintendo Switch

This should prompt your Nintendo Switch to check for newer versions of its software. If an update is available, download it and follow the prompts to install the new software. 

Once done, go back to the game you are playing and see if you’ll still encounter the error code 2002-4135. 

4. Check for Corrupted Data. 

Nintendo Switch has a built-in tool that allows you to scan for corrupted data. As we’ve mentioned, the error code 2002-4153 on your console usually occurs due to broken or missing game saves. 

To address the problem, you can use the built-in tool to scan for corrupted data. See the steps below to guide you through the process: 

  1. Start by accessing the Home Menu of your Nintendo Switch. 
  2. Now, go to System Settings. 
  3. Scroll on the left menu and choose Data Management. 
  4. On the right side, select the Manage Software option and choose the most recent software you’ve used. 
  5. Next, select Check for Corrupt Data and follow the prompts. 
Error Code 2002-4153 on Nintendo Switch

Once you found the corrupted game or software, delete it from your Nintendo Switch. Now, head to the shop on your Switch, find the game or software you’ve removed, and redownload it. 

Launch the game or app afterward and see if you’ll still run into the error code 2002-4153. 

5. Check Your Network Connection. 

There are instances when the error code 2002-4153 is caused by a problem with your network connection. Your internet connection might also be slow or unstable, causing your Switch to run into errors when connecting to servers. 

To confirm this, perform a test on your network using Fast.com to measure its current upload and download bandwidth. 

fast.com

If the result indicates a problem with your connection, power cycle your modem or router to re-establish the link with your ISP’s servers. Unplug your router from the outlet and wait for 5 to 10 seconds before plugging it back in. 

Restart Router

Once done, re-run the test to check if the problem is solved. If not, contact your provider and ask them to fix the issue with your network. 

6. Format MicroSD Card. 

There’s also a big possibility that a problem with your storage drive causes the error code. The microSD card on your Nintendo Switch could be failing or not formatted correctly for your console. 

Whichever the case is, you can follow the steps below to format your SD card using your Nintendo Switch. 

Before doing the steps below, make sure to perform a backup first. 

  1. Go to your Home Menu and access System Settings. 
  2. Now, scroll down and open the System tab. 
  3. After that, look for Formatting Options and select it. 
  4. Choose Format microSD Card and click on Continue. Follow the prompts to complete the process. 
Error Code 2002-4153 on Nintendo Switch

Restart your Nintendo Switch afterward and restore your backup. Try using your console as you normally would and see if you’ll still encounter the error code 2002-4153. 

7. Use Another SD Card. 

If you’ve just bought a new microSD card for your Nintendo Switch, there’s a possibility that it’s not compatible with your console, or there’s a problem with it. To confirm this, try using another SD card on your console and see if the same error code appears. 

When purchasing microSD cards for your Nintendo Switch, make sure that it’s fully compatible with your console. You can refer to the compatibility page provided by Nintendo to help you out. 

As a general rule, you must purchase a microSD card that is UHS-I compatible. It also needs to support 60 to 95 MB/sec transfer speeds. The higher the transfer speed your SD card handle, the smoother the gaming experience will be on your Switch. 

8. Try Other Games. 

If you still encounter the error code 2002-4153 on your Nintendo Switch, you can try playing other games. Possibly, the game you are trying to play is experiencing issues at the moment. 

To confirm this, launch random games from your library and see if you’ll still encounter the error code. 

If other games are working fine, the only option you have is to wait it out. 

If none of the solutions above worked on your end, the last thing you can do is let the professionals handle the situation. 

Go to Nintendo’s support page and submit a report regarding the error code 2002-4153 you encounter on your console. Provide a screenshot of the error, the game you were playing before the error, and the version of your Nintendo Switch’s software to help their team assess the situation faster. 

Error Code 2002-4153 on Nintendo Switch

You can also browse the guides on their page and see if you can find other solutions not present in our guide. 

That ends our guide on how to solve the error code 2002-4135 on Nintendo Switch. If you have questions or any other concerns, please let us know in the comment section, and we’ll do our best to respond. 

If this guide helped you, please share it. 🙂

  • Jake Kovoor

    Jake is the Editor-in-Chief of Saint and an independent software developer, with a Bachelors in Computer Science from Lancaster University, UK. He loves trying out various tech from the Flipper Zero to coding Raspberry Pis for automation. He started Saint back in 2016, having written over 100 posts, with the sole purpose of creating guides for software that had yet to exist back then to help users navigate around their technical problems.

Источник

Error code 2002-4153 typically indicates that there is a problem with the saved data for the game you are trying to play. This can be caused by a variety of factors, including corruption of the saved data, problems with the storage device, or problems with the console itself.

Here is one of the users of Nintendo Switch sharing the same issue on Reddit:

Don’t worry about it!

The CPU Guide brings you the best working solution to solve Nintendo Error Code 2002-4153.

Features 3

Read Also: Nintendo Console not responding error 

Best Video Guide: Nintendo Error code 2002-4153

 

Solution 1: Update Nintendo Switch

The outdated Nintendo is the main cause behind the Nintendo Error code 2002-4153. Nintendo Switch auto-updates it on its own. But sometimes unavailability of the internet might cause Switch to skip the update. So, it’s recommended to check and update the Nintendo manually in order to solve Nintendo Error code 2002-4153.

How do I update my Nintendo switch?

Here is how you can update the Nintendo Switch follow the step down below:

  1. Open the Nintendo Switch
  2. The HOME menu will open
  3. Click on the System Setting located in round icons in the home menu
    photo 2022 12 20 18 21 28
  4. A System Settings window will open
  5. Now scroll down on the left menu
  6. Select System 
  7. Now Select System Update
      photo 2022 12 21 16 20 39
  8. The Nintendo Switch will start updating the software.

After updating the software restart the console and check the Nintendo Error code 2002-4153 is solved.

If you still encountering Nintendo Error code 2002-4153 then proceed to the next solution

Read Also: Nintendo Switch Overheated

Solution 2: Check for Corrupted data

Sometimes some software or game have been corrupted which eventually cause Nintendo Error code 2002-4153. To prevent that we have to clear the corrupted data to solve Error code 2002-4153.

How do I remove corrupted data from a switch?

Here is how you can remove corrupted data from the Nintendo Switch:

  1. Open the Nintendo Switch 
  2. Go to Home Menu
  3. Select System Settings
    photo 2022 12 20 18 21 28 1
  4. Scroll on the left menu
  5. Find and select Data Management
  6. On the right side Select Manage Software
    data maagment Nintendo Error code 2002-4153
  7. Now select the most recent software which gives you an error
  8. After that select Check for Corrupted data
  9. When you find the corrupted data then delete that software/game
  10. After uninstalling the game/software
  11. Go to the eshop
    Nintendo eshop Nintendo Error code 2002-4153
  12. Find the Game/software
  13. Select ReDownload
  14. Select the cloud icon to re-download the game and software
  15. Now enjoy the Game

If this clearing the corrupted data is no help then proceed to the next solution.

Read Also: Get faster download on Nintendo Switch

Solution 3: Power Cycling Internet Router

Nintendo OLED Switch Game Won't Download

Sometimes, a corrupted DNS cache may accumulate or other startup configurations in the router leading to Nintendo Switch Error code 2002-4153

Therefore, at this step, you will completely clear this cache by turning the router off and on.

Here is how you can do it:

  • Disconnect power from the router.
  • Press and hold the power button of the router for at least 10 seconds.
  • Connect the power and wait for the router to start.
  • Try connecting to the game and see if the Nintendo Error code 2002-4153  is fixed.

Read Also: Nintendo Switch Overheated

Solution 4: Check For Active Internet Connection

Make sure your console is connected to an actual and active internet connection or else you won’t be able to download any game.

Here’s what you need to do to fix Nintendo Error code 2002-4153:

  1. Make sure your Nintendo Switch is placed only 10ft apart from your WiFi router.
  2. In the Home, menu selects the gear icon to go to System Settings
    .photo 2022 12 20 18 21 28
  3. Now select Internet > Internet Settings and the switch will search for nearby WiFi Signals.
    photo 2022 12 22 15 31 26
  4. Next, choose your network name from the WiFi list and connect to the internet.
  5. If your network name/WiFi router name is not showing then move a bit closer to the router and search again by pressing the Y button on your Switch.
  6. Or, you can re-enter the WiFi password again.

After this

  1. Go to the Home Menu and select User Settings.
  2. And scroll down to click Update Download Progress.

If the error still persists then proceed to the next solution to solve Nintendo Error code 2002-4153

Read Also: How To Fix Nintendo Switch Error 2002-2060

Solution 5: Hard Reset Your Nintendo Switch

What you need to do is hard reset or force reboot to overcome the Nintendo Error code 2002-4153.

Just follow these steps to fix the Error code 2002-4153:

  1. Connect your AC adapter to your Nintendo Switch and wait for 15 to 20 minutes until the battery charges.

buttons Nintendo Error code 2002-4153

  1. Press and hold the Power button for at least 12 seconds
  2. Press the power button once to turn the console back on.
  3. Now connect your Switch to the internet and the games will start to download.
  4. Just be sure that you don’t run any other software on your console after the restart.

Read Also: How To Fix Nintendo Switch Error 2-arvha-0000

Solution 6: Change to a Different Network

Some users reported facing Error code 2002-4153  when connecting to a particular network, such as their home Wi-Fi, but it goes away when they switch to a different network.

If you’re using your home or office network to play games, try switching to mobile data hotspot to see if not downloading games is solved.

If so, you may need to reconfigure your router’s ports.

Read Also: How To Fix Nintendo Switch Error 2811-7503 

Solution 7: Call Your ISP

The least you can do to solve the Nintendo Error code 2002-4153

is contact your Internet Service Provider (ISP).

They will access that data which you can’t and will know what’s going wrong with your internet connection.

Moreover, tell your ISP to open the following ports:

  1. TCP: 80, 443, 3478, 3479
  2. UDP: 3478, 3479, 49152 ~ 65535

Read Also: How To Update Nintendo Switch From Recovery Mode

Solution 8: Contact Support

If none of the above solutions worked for you then there is only one way left.

Now you have to contact Nintendo customer support in order to solve Nintendo Error code 2002-4153. Explain to them what issue is bothering you and they will assist you in the best manner to solve your matter.

Nintendo-customer-support

Hope all of the above solutions help you to solve Nintendo Error code 2002-4153.

Share your experience in the comment section down below.

FAQs

How do you fix a corrupted Nintendo switch?

To fix a corrupted Nintendo Switch you have to follow this solution:
1. Update the Nintendo Switch
2. Check for the corrupted data
3. Power cycle your router
4. Call your ISP
5. Contact with Nintendo Switch support

Does SanDisk work with switch?

Yes, Sandisk is one of the finest SD card makers which provides high-quality cards to enhance the user experience. SanDisk cards work excellently in the Nintendo Switch.

How fast SD card can switch use?

Nintendo Switch Allows users to use UHS-1 cards which provide a maximum speed of up to 104MB/s. Meanwhile in the market UHS-2 is also available and provides speed up to 312MB/s but it might not work in your Nintendo Switch.

Источник

Image via Nintendo

The Nintendo Switch is an innovative console that has taken the world by storm. It has amazing capabilities that continue to wow users. Functionality is top-rate and usually pretty reliable. But what happens when that console isn’t working and is throwing up error codes?

It’s time to diagnose issues on the Nintendo Switch and fix it!

Note: To find the specific error code needed, hit ctrl+f on the keyboard.

Hardware

2153-0321

  • This code means there is a serious audio-hardware issue
    • The console will need to be physically repaired. Call Nintendo support for more info.
    • A temporary workaround that works for some, but not all: turn off the «mute volume when headphones are unplugged» setting.

2168-0002

  • This is a console crash error. It could be caused by either corrupted hardware or pirated content.
    • If there is any pirated content on the Switch, delete the files immediately.
    • Try rebooting the console.
    • If rebooting doesn’t work, try making sure the system is up to date.
    • If the above fails, the Switch may need to be physically repaired.

2115-0096

  • Amiibo figure is not being accepted on the Switch.
    • Check for system updates.
    • Check the right Joy-Con to make sure it is working properly.
    • Reset Amiibo data.

2153-1540

  • This error code indicates the Switch is not functional.
    • Restart the Switch.
    • Check for updates.
    • If this doesn’t work, call Nintendo Support. The Switch may need repairing.

2139-0006

  • There is something wrong with the hardware.
    • Call Nintendo Support. The console will need to be prepared.

General

2162-0002

  • This is a crash error with multiple causes.
    • Try restarting the console.
    • Making sure Joy-Cons are charged.
    • Once rebooted, make sure all parts of the Switch are up to date.
    • If the crash error persists, contact Nintendo Support.

2813-6838 / 2813-6561

  • The Nintendo eShop Card code attempting to be used is unable to be processed.
    • Try the code again, checking the numbers carefully.
    • Make sure the code isn’t intended for a different region.
    • If the above doesn’t work, contact Nintendo Support.

2801-7199

  • Facebook upload is not working.
    • Try unlinking, then relinking the Facebook account.
    • If this fails, check Facebook permissions on the Facebook site/app.
    • If the error code persists, wait and try again later.

2124-4009

  • This is a general functionality error code.
    • Restart the Switch.
    • If problems persist, there may be maintenance or an outage. Try again later.

2124-4517 /2181-4017

  • Usually, there flagged unusual behavior on the Switch, preventing online service access.
    • Wait and try again later.
    • If the problem persists, contact Nintendo Support.

2124-3080

  • The Switch cannot connect to online match-making.
    • Online multiplayer is likely not available in your region.

2124-4007

  • The Switch console being used has been permanently banned from connecting online, likely due to a breach of Terms of Service.
    • Contact Nintendo Support.

2813-0055

  • The Switch cannot redeem a download code because the software is not released to the public yet.
    • Wait until the release date.

2813-1470

  • The credit card being used in the eShop has been rejected.
    • Delete and set up the card again.

2813-0040

  • The download code attempting to be used has already been redeemed.
    • Double-check the download code.

2005-0005 / 2005-0004

  • This error means something in the Nintendo is likely corrupted.
    • Turn off the Switch. Do not delete any data yet.
    • Turn it back on and make sure the system is up to date.
    • If this does not work, delete any offending DLC or pirated content.
    • If the above doesn’t work, try a new MicroSD or format the current one.

2124-0291

  • Transfer of user account to another Switch cannot be finished.
    • Check that the user account isn’t already linked in some way to the second console.
    • If so, delete that data and try the transfer again.

Software

2164-0020 / 2122-0082

  • There is software on the Switch causing an error.
    • Go to manage software.
    • Delete the software causing this issue (likely the game that caused the crash).
    • Restart the Switch. Put the game card back in, if it is not digital.
    • Reinstall the software.

2162-0101

  • A game cannot start because an update is required.
    • Check for software updates.

2306-0819

  • The Switch is unable to connect to online games.
    • Make sure the Switch software is up to date.

2021-0003 / 2000-0000 / 2101-0002 /2107-0427

  • The latest software is not being used.
    • Check for software updates.
    • Check for corrupted data.

2124-3000 / 2137-1508

  • The Switch is unable to connect to an online service because it is not up to date.
    • Update the console.

2813-0071

  • The software is having a general issue with downloading on the eShop.
    • Restart the console and try again.

2142-1099 / 2155-0400

  • The Parental Controls app cannot connect to the internet. The console needs to be up to date.
    • Update the console.

Internet Connection

2110-1100

  • The Switch is unable to determine a network.
    • Run through all internet troubleshooting settings:
      • Make sure no objects are blocking the Switch.
      • Check the network password again and retry.
      • If failure, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • If all steps fail,  check network settings for the home network.
    • If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.

2811-7001

  • An error in using an online service like eShop has occurred.
    • Restart the console.
    • Check internet connection.
    • Restart network devices.

2110-2004

  • The Switch is unable to determine a network.
    • Run through all internet troubleshooting settings:
      • Make sure no objects are blocking the Switch.
      • Check the network password again and retry.
      • If failure, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • If all steps fail,  check network settings for the home network.
    • Update the Router’s firmware.
    • If the above doesn’t work, factory reset the router.
    • If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.

2110-2091

  • LAN Adapter is detected, but the Switch could not make a connection with the router or modem.
    • Check to make sure the ethernet cable is secure.
    • Try power cycling your home network.
    • Use a different port on the router.
    • Try a different ethernet cable.

2110-2201 / 2110-2214

  • The router or access point alerted the Switch that an incorrect password was used.
    •  Confirm the connection password.
    • Troubleshoot internet connection:
      • Move the Switch closer to the router.
      • Create a wireless internet connection file.
      • Power cycle your network.

2110-1100

  • A wireless network connection cannot be made.  This is due to the Switch not detecting a network. (This can also sometimes mean, for those that have USB LAN, that the USB LAN is not properly set up)
    • Create a new internet connection file.
    • Move the Switch closer to the router.
    • Power cycle the home network.
    • Move anything blocking the Switch or router.

2110-2091

  • The Switch cannot connect to a wired network.
    • Check internet connection.
    • Restart the Switch.
    • Check DNS settings.

2110-2003

  • There are connection issues related to failure to detect the LAN Adapter.
    • Make sure the ethernet is attached.
    • Power cycle the home network.
    • Try a different router port.
    • Try a different ethernet cable.

2110-2004 / 2110-2220 / 2110-2201 / 2110-2214

  • Cannot connect to a specific wireless network. Usually, this is due to incorrect password use.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If this does not work, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail, check network settings for the home network.

 2110-3127

  • Cannot connect to a specific wireless or wired network.
    • Check DNS settings and make sure they are correct.

2110-3400

  • Cannot connect to a specific wireless or wired network.
    • Check web authentication permissions.

2122-2403 / 2211-0524

  • This is a general error, usually caused by a needed software update or connection issues.
    • Make sure your Switch is up to date.
    • Check internet connection.
    • Restart the console.

2811-1006

  • The Switch is unable to connect to the Nintendo Account
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2811-5001 / 2811-1028

  • The Switch is unable to connect to the eShop or other online features.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2155-8006

  • The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2618-0513

  • The Switch is unable to complete a match-making process.
    • Try again.
    • Test your internet connection.
    • Power cycle your gateway.
    • If this does not work, try updating your gateway’s firmware.
    • If the above fails, contact Nintendo Support.

2160-0103 / 2306-0520 / 2618-0006 / 2618-0201 / 2618-0516

  • Joining an online match, starting/completing the match-making process, or completing a match has failed. This is very likely a connection issue.
    • Restart the console.
    • Check the connection.
    • Try a manual DNS alternate.
    • Try power cycling your home network.

2160-0202

  • Connecting to an online service has failed. This is likely a connection timeout issue.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • Try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2155-8006

  • The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2124-8006 / 2137-8006

  • A download cannot be completed. Usually, this is caused by connection timeout.
    • Check DNS settings.
    • Restart the console.
    • Run through internet troubleshooting:
      • If this does not work, manually enter an alternate DNS.
      • If the above does not work, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • Try connecting to an alternate wireless band as the last step.
    • Contact Nintendo Support if problems persist.

2810-1224

  • Sign-in to either the Account or eShop has failed. The connection may also be an issue.
    • Restart the console.
    • Check connection signal. Then attempt regular activity again.
    • If the above fails, contact Nintendo Support.

2137-0240

  • Downloads cannot be completed. This is because of an internet issue, likely a timeout.
  • Check internet connection.
  • Troubleshoot internet issues:
    • Power cycle the home network.
    • Move any objects blocking the Switch or router.
    • If able, connect to another wireless band.
  • For wired connection troubleshooting:
    • Restart network devices.
  • If all the above fails, try updating the router’s firmware.

2124-8028

  • Nintendo sign-in has failed. This is due to poor internet speeds or wireless issues.
    • Check internet speed.
    • Troubleshoot internet issues:
      • Power cycle the home network.
      • Move any objects blocking the Switch or router.
      • If able, connect to another wireless band.

2124-8006-2124-8007

  • This is an error code associated with a connection timeout or DNS error. It could also be a weak signal or slow internet.
    • Check internet connection.
    • Restart the Switch.
    • Enter a different DNS.
    • Run through internet troubleshooting:
      • Move any objects blocking the Switch (if wireless).
      • If the above does not work, try either power cycling the home network or moving closer to the wireless router.
      • If the connection fails again, try turning off password requirements for the network.
      • Try connecting to an alternate wireless band as the last step.

2160-8006-2160-8007

  • A connection test cannot be completed.
    • Check internet connection.
    • Make sure you are connecting to the right network.

2618-0203

  • Nintendo Switch cannot connect to an online service. This is possible due to issues with the DNS.
    • Restart the console.
    • Check the DNS settings.
    • Try power cycling your home network.
    • Manually enter an alternate DNS.
    • Test the internet connection.

2142-0507

  • The Parental Controls app cannot connect to the internet. The internet is not detected, likely due to a timeout.
    • Restart the Switch.
    • Check internet connection.
    • Power cycle home network.
    • Use a different network.

Related: 8 Best JRPGs on Nintendo Switch 2020

Maintenance and Server Issues

2813-0002

  • There is a service outage preventing connection to the Nintendo eShop.
    • Wait and try again later.

2618-0542

  • The Switch is unable to join an online match. This is due to too many players.
    • Wait and try and join a match later.

2613-1400

  • The Switch will not create a credit card purchase. This is likely due to maintenance or server issues.
    • Wait and try again later.

2306-0811

  • The Switch will not connect to an online service. This is likely due to maintenance or server issues.
    • Wait and try again later.

2801-7002

  • Twitter uploads cannot be completed. This is likely due to maintenance or server issues.
    • Wait and try again later.

2124-5119 / 2124-5249

  • Nintendo Account Services is experiencing server issues or undergoing maintenance.
    • Wait and try again later.

902-5998

  • The Nintendo eShop is experiencing maintenance.
    • Wait and try again later.

2810-1500

  • Facebook sign-in cannot be completed.
    • Restart the console.
    • If the problem persists, it may be may server issues. Try again later.

2124-5002 / 2124-5200

  • Sign-in to a pre-existing Nintendo Account has failed. This specific code determines this is an outage on Nintendo’s side.
    • Wait and try again later.

2813-0009 / 2813-1400 / 2813-6835 / 2813-9804 /2813-9712

  • There is a temporary service issue with the Nintendo eShop. It may have also timed out due to inactivity.
    • If inactivity, relaunch the store.
    • Wait and try again later.

2811-7503, 2811-7504

  • There is a network outage to the Nintendo eShop.
    • Wait and try again later.

2816-0700 / 2817-0700

  • A maintenance error is popping up on general application use.
    • Wait again and try later.

MicroSD

2002-2049-2002-2064 /2002-4690 / 2002-6201 / 2016-0247 / 2016-0602 / 2016-0641

  • An error code while downloading software or updating a game has occurred. The MicroSD is likely at fault.
    • Reset and check the MicroSD.
    • Make sure data isn’t corrupted.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-2001 /2016-0390 / 2205-0123

  • The MicroSD card cannot be accessed.
    • Reset and check the MicroSD.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-4517 / 2002-4641-2002-4660 /2002-4741-2002-4760 / 2002-0007-2002-0008 /2002-4683

  • Software for or from the eShop cannot be downloaded. This is a MicroSD issue.
    • If a MicroSD is not being used, restart the console.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-4301-2002-4463 / 2002-3005 /2002-3500-2002-3999 / 2002-0001 /2016-0601 / 2101-0001 / 2107-0445

  • A MicroSD error has occurred while playing a game powering the Switch on (or waking from sleep mode).
    • Restart the Switch.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-1002 / 2002-2629-2002-2669

  • A game cannot download or start. This will happen with a MicroSD.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-2085

  • The MicroSD cannot be recognized.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all do not work, try getting a new MicroSD or downloading directly to the Switch.

2005-0003

  • There is an issue with the MicroSD and it is preventing downloads.
    • Make sure the system is up to date.
    • Find a new MicroSD or Repair the current MicroSD.
    • If repairs fail and there is no other MicroSD for use, try downloading the software on the Switch system for later use.

Ranges

These sets of ranges tend to have the same meaning within their group. Make sure to search the specific code if these general tips do not help.

2110-1000 — 2110-1999

  • An error code within this range means the Switch cannot connect to the wireless or wired network. Usually, the error occurred before, not as a timeout.
    • Try power cycling your gateway.
    • Place the Switch in a DMZ in gateway settings. Within those settings, forward ports to the Switch.
    • Restart the console.

2110-2000 — 2110-2899 / 2110-2900 — 2110-2999 / 2110-3000 — 2110-3999

  • An error code in this range means a connection was not made to a wireless or wired network. This error usually occurs during the action, such as a connection loss. The connection loss also could have occurred while obtaining the IP address.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2618-0501, 2618-0502 / 2306-0501, 2306-0502

  • This error occurs when the Switch fails to join an online match.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If the above doesn’t work, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2124-0200 — 2124-0269

  • The user is attempting to use an online game feature while not logged in.
    • Log in to the intended Nintendo account.

Games

These error codes are for specific video game titles.

2306-0820

  • The Splatoon 2 Global Testfire demo will not launch.
    • The demo sessions for this game are no longer available.

2-AABQA-1021

  • An online match in Arms will not connect.
    • Check your internet connection and try again.

2-BABBE-1000

  • Ultra Street Fighter 2 Online will not connect.
    • Check for a software update on the game.
    • If this doesn’t work, check the internet connection.

Want to read more about Nintendo? Read Best Switch Multiplayer Games on Pro Game Guides.

Follow us on Twitter and Facebook to get updates on your favorite games!



Image via Nintendo

The Nintendo Switch is an innovative console that has taken the world by storm. It has amazing capabilities that continue to wow users. Functionality is top-rate and usually pretty reliable. But what happens when that console isn’t working and is throwing up error codes?

It’s time to diagnose issues on the Nintendo Switch and fix it!

Note: To find the specific error code needed, hit ctrl+f on the keyboard.

Hardware

2153-0321

  • This code means there is a serious audio-hardware issue
    • The console will need to be physically repaired. Call Nintendo support for more info.
    • A temporary workaround that works for some, but not all: turn off the «mute volume when headphones are unplugged» setting.

2168-0002

  • This is a console crash error. It could be caused by either corrupted hardware or pirated content.
    • If there is any pirated content on the Switch, delete the files immediately.
    • Try rebooting the console.
    • If rebooting doesn’t work, try making sure the system is up to date.
    • If the above fails, the Switch may need to be physically repaired.

2115-0096

  • Amiibo figure is not being accepted on the Switch.
    • Check for system updates.
    • Check the right Joy-Con to make sure it is working properly.
    • Reset Amiibo data.

2153-1540

  • This error code indicates the Switch is not functional.
    • Restart the Switch.
    • Check for updates.
    • If this doesn’t work, call Nintendo Support. The Switch may need repairing.

2139-0006

  • There is something wrong with the hardware.
    • Call Nintendo Support. The console will need to be prepared.

General

2162-0002

  • This is a crash error with multiple causes.
    • Try restarting the console.
    • Making sure Joy-Cons are charged.
    • Once rebooted, make sure all parts of the Switch are up to date.
    • If the crash error persists, contact Nintendo Support.

2813-6838 / 2813-6561

  • The Nintendo eShop Card code attempting to be used is unable to be processed.
    • Try the code again, checking the numbers carefully.
    • Make sure the code isn’t intended for a different region.
    • If the above doesn’t work, contact Nintendo Support.

2801-7199

  • Facebook upload is not working.
    • Try unlinking, then relinking the Facebook account.
    • If this fails, check Facebook permissions on the Facebook site/app.
    • If the error code persists, wait and try again later.

2124-4009

  • This is a general functionality error code.
    • Restart the Switch.
    • If problems persist, there may be maintenance or an outage. Try again later.

2124-4517 /2181-4017

  • Usually, there flagged unusual behavior on the Switch, preventing online service access.
    • Wait and try again later.
    • If the problem persists, contact Nintendo Support.

2124-3080

  • The Switch cannot connect to online match-making.
    • Online multiplayer is likely not available in your region.

2124-4007

  • The Switch console being used has been permanently banned from connecting online, likely due to a breach of Terms of Service.
    • Contact Nintendo Support.

2813-0055

  • The Switch cannot redeem a download code because the software is not released to the public yet.
    • Wait until the release date.

2813-1470

  • The credit card being used in the eShop has been rejected.
    • Delete and set up the card again.

2813-0040

  • The download code attempting to be used has already been redeemed.
    • Double-check the download code.

2005-0005 / 2005-0004

  • This error means something in the Nintendo is likely corrupted.
    • Turn off the Switch. Do not delete any data yet.
    • Turn it back on and make sure the system is up to date.
    • If this does not work, delete any offending DLC or pirated content.
    • If the above doesn’t work, try a new MicroSD or format the current one.

2124-0291

  • Transfer of user account to another Switch cannot be finished.
    • Check that the user account isn’t already linked in some way to the second console.
    • If so, delete that data and try the transfer again.

Software

2164-0020 / 2122-0082

  • There is software on the Switch causing an error.
    • Go to manage software.
    • Delete the software causing this issue (likely the game that caused the crash).
    • Restart the Switch. Put the game card back in, if it is not digital.
    • Reinstall the software.

2162-0101

  • A game cannot start because an update is required.
    • Check for software updates.

2306-0819

  • The Switch is unable to connect to online games.
    • Make sure the Switch software is up to date.

2021-0003 / 2000-0000 / 2101-0002 /2107-0427

  • The latest software is not being used.
    • Check for software updates.
    • Check for corrupted data.

2124-3000 / 2137-1508

  • The Switch is unable to connect to an online service because it is not up to date.
    • Update the console.

2813-0071

  • The software is having a general issue with downloading on the eShop.
    • Restart the console and try again.

2142-1099 / 2155-0400

  • The Parental Controls app cannot connect to the internet. The console needs to be up to date.
    • Update the console.

Internet Connection

2110-1100

  • The Switch is unable to determine a network.
    • Run through all internet troubleshooting settings:
      • Make sure no objects are blocking the Switch.
      • Check the network password again and retry.
      • If failure, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • If all steps fail,  check network settings for the home network.
    • If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.

2811-7001

  • An error in using an online service like eShop has occurred.
    • Restart the console.
    • Check internet connection.
    • Restart network devices.

2110-2004

  • The Switch is unable to determine a network.
    • Run through all internet troubleshooting settings:
      • Make sure no objects are blocking the Switch.
      • Check the network password again and retry.
      • If failure, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • If all steps fail,  check network settings for the home network.
    • Update the Router’s firmware.
    • If the above doesn’t work, factory reset the router.
    • If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.

2110-2091

  • LAN Adapter is detected, but the Switch could not make a connection with the router or modem.
    • Check to make sure the ethernet cable is secure.
    • Try power cycling your home network.
    • Use a different port on the router.
    • Try a different ethernet cable.

2110-2201 / 2110-2214

  • The router or access point alerted the Switch that an incorrect password was used.
    •  Confirm the connection password.
    • Troubleshoot internet connection:
      • Move the Switch closer to the router.
      • Create a wireless internet connection file.
      • Power cycle your network.

2110-1100

  • A wireless network connection cannot be made.  This is due to the Switch not detecting a network. (This can also sometimes mean, for those that have USB LAN, that the USB LAN is not properly set up)
    • Create a new internet connection file.
    • Move the Switch closer to the router.
    • Power cycle the home network.
    • Move anything blocking the Switch or router.

2110-2091

  • The Switch cannot connect to a wired network.
    • Check internet connection.
    • Restart the Switch.
    • Check DNS settings.

2110-2003

  • There are connection issues related to failure to detect the LAN Adapter.
    • Make sure the ethernet is attached.
    • Power cycle the home network.
    • Try a different router port.
    • Try a different ethernet cable.

2110-2004 / 2110-2220 / 2110-2201 / 2110-2214

  • Cannot connect to a specific wireless network. Usually, this is due to incorrect password use.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If this does not work, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail, check network settings for the home network.

 2110-3127

  • Cannot connect to a specific wireless or wired network.
    • Check DNS settings and make sure they are correct.

2110-3400

  • Cannot connect to a specific wireless or wired network.
    • Check web authentication permissions.

2122-2403 / 2211-0524

  • This is a general error, usually caused by a needed software update or connection issues.
    • Make sure your Switch is up to date.
    • Check internet connection.
    • Restart the console.

2811-1006

  • The Switch is unable to connect to the Nintendo Account
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2811-5001 / 2811-1028

  • The Switch is unable to connect to the eShop or other online features.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2155-8006

  • The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2618-0513

  • The Switch is unable to complete a match-making process.
    • Try again.
    • Test your internet connection.
    • Power cycle your gateway.
    • If this does not work, try updating your gateway’s firmware.
    • If the above fails, contact Nintendo Support.

2160-0103 / 2306-0520 / 2618-0006 / 2618-0201 / 2618-0516

  • Joining an online match, starting/completing the match-making process, or completing a match has failed. This is very likely a connection issue.
    • Restart the console.
    • Check the connection.
    • Try a manual DNS alternate.
    • Try power cycling your home network.

2160-0202

  • Connecting to an online service has failed. This is likely a connection timeout issue.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • Try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2155-8006

  • The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2124-8006 / 2137-8006

  • A download cannot be completed. Usually, this is caused by connection timeout.
    • Check DNS settings.
    • Restart the console.
    • Run through internet troubleshooting:
      • If this does not work, manually enter an alternate DNS.
      • If the above does not work, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • Try connecting to an alternate wireless band as the last step.
    • Contact Nintendo Support if problems persist.

2810-1224

  • Sign-in to either the Account or eShop has failed. The connection may also be an issue.
    • Restart the console.
    • Check connection signal. Then attempt regular activity again.
    • If the above fails, contact Nintendo Support.

2137-0240

  • Downloads cannot be completed. This is because of an internet issue, likely a timeout.
  • Check internet connection.
  • Troubleshoot internet issues:
    • Power cycle the home network.
    • Move any objects blocking the Switch or router.
    • If able, connect to another wireless band.
  • For wired connection troubleshooting:
    • Restart network devices.
  • If all the above fails, try updating the router’s firmware.

2124-8028

  • Nintendo sign-in has failed. This is due to poor internet speeds or wireless issues.
    • Check internet speed.
    • Troubleshoot internet issues:
      • Power cycle the home network.
      • Move any objects blocking the Switch or router.
      • If able, connect to another wireless band.

2124-8006-2124-8007

  • This is an error code associated with a connection timeout or DNS error. It could also be a weak signal or slow internet.
    • Check internet connection.
    • Restart the Switch.
    • Enter a different DNS.
    • Run through internet troubleshooting:
      • Move any objects blocking the Switch (if wireless).
      • If the above does not work, try either power cycling the home network or moving closer to the wireless router.
      • If the connection fails again, try turning off password requirements for the network.
      • Try connecting to an alternate wireless band as the last step.

2160-8006-2160-8007

  • A connection test cannot be completed.
    • Check internet connection.
    • Make sure you are connecting to the right network.

2618-0203

  • Nintendo Switch cannot connect to an online service. This is possible due to issues with the DNS.
    • Restart the console.
    • Check the DNS settings.
    • Try power cycling your home network.
    • Manually enter an alternate DNS.
    • Test the internet connection.

2142-0507

  • The Parental Controls app cannot connect to the internet. The internet is not detected, likely due to a timeout.
    • Restart the Switch.
    • Check internet connection.
    • Power cycle home network.
    • Use a different network.

Related: 8 Best JRPGs on Nintendo Switch 2020

Maintenance and Server Issues

2813-0002

  • There is a service outage preventing connection to the Nintendo eShop.
    • Wait and try again later.

2618-0542

  • The Switch is unable to join an online match. This is due to too many players.
    • Wait and try and join a match later.

2613-1400

  • The Switch will not create a credit card purchase. This is likely due to maintenance or server issues.
    • Wait and try again later.

2306-0811

  • The Switch will not connect to an online service. This is likely due to maintenance or server issues.
    • Wait and try again later.

2801-7002

  • Twitter uploads cannot be completed. This is likely due to maintenance or server issues.
    • Wait and try again later.

2124-5119 / 2124-5249

  • Nintendo Account Services is experiencing server issues or undergoing maintenance.
    • Wait and try again later.

902-5998

  • The Nintendo eShop is experiencing maintenance.
    • Wait and try again later.

2810-1500

  • Facebook sign-in cannot be completed.
    • Restart the console.
    • If the problem persists, it may be may server issues. Try again later.

2124-5002 / 2124-5200

  • Sign-in to a pre-existing Nintendo Account has failed. This specific code determines this is an outage on Nintendo’s side.
    • Wait and try again later.

2813-0009 / 2813-1400 / 2813-6835 / 2813-9804 /2813-9712

  • There is a temporary service issue with the Nintendo eShop. It may have also timed out due to inactivity.
    • If inactivity, relaunch the store.
    • Wait and try again later.

2811-7503, 2811-7504

  • There is a network outage to the Nintendo eShop.
    • Wait and try again later.

2816-0700 / 2817-0700

  • A maintenance error is popping up on general application use.
    • Wait again and try later.

MicroSD

2002-2049-2002-2064 /2002-4690 / 2002-6201 / 2016-0247 / 2016-0602 / 2016-0641

  • An error code while downloading software or updating a game has occurred. The MicroSD is likely at fault.
    • Reset and check the MicroSD.
    • Make sure data isn’t corrupted.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-2001 /2016-0390 / 2205-0123

  • The MicroSD card cannot be accessed.
    • Reset and check the MicroSD.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-4517 / 2002-4641-2002-4660 /2002-4741-2002-4760 / 2002-0007-2002-0008 /2002-4683

  • Software for or from the eShop cannot be downloaded. This is a MicroSD issue.
    • If a MicroSD is not being used, restart the console.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-4301-2002-4463 / 2002-3005 /2002-3500-2002-3999 / 2002-0001 /2016-0601 / 2101-0001 / 2107-0445

  • A MicroSD error has occurred while playing a game powering the Switch on (or waking from sleep mode).
    • Restart the Switch.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-1002 / 2002-2629-2002-2669

  • A game cannot download or start. This will happen with a MicroSD.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-2085

  • The MicroSD cannot be recognized.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all do not work, try getting a new MicroSD or downloading directly to the Switch.

2005-0003

  • There is an issue with the MicroSD and it is preventing downloads.
    • Make sure the system is up to date.
    • Find a new MicroSD or Repair the current MicroSD.
    • If repairs fail and there is no other MicroSD for use, try downloading the software on the Switch system for later use.

Ranges

These sets of ranges tend to have the same meaning within their group. Make sure to search the specific code if these general tips do not help.

2110-1000 — 2110-1999

  • An error code within this range means the Switch cannot connect to the wireless or wired network. Usually, the error occurred before, not as a timeout.
    • Try power cycling your gateway.
    • Place the Switch in a DMZ in gateway settings. Within those settings, forward ports to the Switch.
    • Restart the console.

2110-2000 — 2110-2899 / 2110-2900 — 2110-2999 / 2110-3000 — 2110-3999

  • An error code in this range means a connection was not made to a wireless or wired network. This error usually occurs during the action, such as a connection loss. The connection loss also could have occurred while obtaining the IP address.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2618-0501, 2618-0502 / 2306-0501, 2306-0502

  • This error occurs when the Switch fails to join an online match.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If the above doesn’t work, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2124-0200 — 2124-0269

  • The user is attempting to use an online game feature while not logged in.
    • Log in to the intended Nintendo account.

Games

These error codes are for specific video game titles.

2306-0820

  • The Splatoon 2 Global Testfire demo will not launch.
    • The demo sessions for this game are no longer available.

2-AABQA-1021

  • An online match in Arms will not connect.
    • Check your internet connection and try again.

2-BABBE-1000

  • Ultra Street Fighter 2 Online will not connect.
    • Check for a software update on the game.
    • If this doesn’t work, check the internet connection.

Want to read more about Nintendo? Read Best Switch Multiplayer Games on Pro Game Guides.

Follow us on Twitter and Facebook to get updates on your favorite games!


Игровая консоль Nintendo Switch в продаже уже больше 5 лет (с 2017-го) и, очевидно, пользуется стабильной популярностью.

Девайс как минимум очень удобный — играть на Switch-е можно и дома (на большом экране), и в мобильном режиме вообще где угодно.

Но всякие сбои, баги, ошибки и прочие неприятности у Switch-а, как известно, тоже случаются. О чем мы повествуем регулярно и, есть такое подозрение, повествовать будем еще не раз.

И в продолжение темы — вот наш большой справочник по кодам ошибок Nintendo Switch, в котором мы постарались собрать все самые распространенные из них. С кратким описанием по каждой из проблем и, разумеется, с предложениями относительно того, что и как в каждом отдельном случае надо делать.

Пост этот мы наверняка будем дополнять (по мере сил и возможностей), но пока получается примерно следующее. Итак, по порядку:

#1 — Проблемы с аппаратной частью консоли

Код Описание проблемы Что делать
2153-0321 Сбой системы воспроизведения аудио • пробуем просто включить/выключить опцию «Отключать звук при отсоединенных наушниках«;
• если это не помогает, то везем Switch в сервис-центр (СЦ).
2168-0002 Повреждение консоли или пиратский контент • проверяем и удаляем любой нелегальный контент, и перезагружаем Switch;
• проверяем и устанавливаем последнюю версию прошивки;
• если ничего не помогает, везем Switch в СЦ.
2115-0096 Switch не принимает фигурку Amiibo • проверяем и устанавливаем последнюю версию прошивки;
• проверяем правый джойкон;
• выполняем сброс данных Amiibo — [ИНСТРУКЦИЯ]
2153-1540 Switch не работает • перезагружаем Switch;
• проверяем и устанавливаем последнюю версию прошивки; • если ничего не помогает, везем Switch в СЦ.
2139-0006 Switch сбоит или не работает Звоним в СЦ.

Не пропустите: ОШИБКА 2002-3537 У SWITCH: ЧТО НАДО СДЕЛАТЬ

#2 — Общие проблемы Switch

Код Описание проблемы Что делать
2162-0002 Switch вылетает • перезагружаем Switch;
• заряжаем джойконы;
• проверяем и устанавливаем последнюю версию прошивки;
• если ничего не помогает, везем Switch в СЦ.
2813-6838 / 2813-6561 Код карты eShop не срабатывает • проверяем и вводим код еще раз (код также должен соответствовать региону);
• пишем запрос в службу поддержки.
2801-7199 Не получается выгрузить контент в Facebook • проверяем подключение консоли и перезаходим в аккаунт Facebook;
• проверяем разрешения на загрузку файлов в настройках аккаунта Facebook;
• пробуем выложить контент через некоторое время.
2124-4009 Не получается зайти на сайт (проблема с подключением к сервису) • перезагружаем Switch;
• проверяем подключение консоли и статус серверов сервиса;
• пробуем зайти на сайт через некоторое время.
2124-4517 /2181-4017 Не получается зайти на сайт (проблема с подключением к сервису) Пробуем зайти на сайт через некоторое время.
2124-3080 Не получается зайти в сетевую игру (не работает мультиплеер) • вероятнее всего сетевая версия игры не доступна в вашем регионе.
2124-4007 Доступ к онлайн-сервисам заблокирован Nintendo (БАН!) • пишем запрос в службу поддержки Nintendo [ПОДРОБНЕЕ]
2813-0055 Switch не принимаем код, поскольку ПО еще не вышло официально Ждем релиз
2813-1470 Кредитная карта отклонена Удаляем карты и затем регистрируем её в eShop заново
2813-0040 Этот код уже погашен (был введен ранее) Проверяем код
2005-0005 / 2005-0004 Проблема сервиса Nintendo • выключаем Switch полностью (ничего удалять пока не нужно);
• включаем Switch, проверяем и обновляем прошивку (если доступна свежая версия);
• удаляем любые свежеустановленные дополнения и весь пиратский контент;
• пробуем другую (новую) карту MicroSD или форматируем имеющуюся.
2124-0291 Не получается перенести учетную запись на другой Switch • проверяем, чтобы учетная запись не была привязана к другой (еще одной консоли);
• отвязываем учетку и выполняем перенос еще раз.

Не пропустите: ОШИБКА 2123-1502 У SWITCH-А ПОСЛЕ ОБНОВЫ: ЧТО МОЖНО СДЕЛАТЬ САМОМУ

#3 — Проблемы с ПО Switch

Код Описание проблемы Что делать
2164-0020 / 2122-0082 Игра не запускается или вылетает • меню HOME > выбираем проблемную игру > открываем настройки игры (кнопкой +/-) > Управление данными > Удалить программу;
• перезагружаем Switch;
• устанавливаем игру заново.
2162-0101 Игра не запускается Проверяем версию и обновляем игру
2306-0819 Онлайн-игры не запускаются  • перезагружаем Switch;• проверяем подключение;
• проверяем и обновляем прошивку консоли.
2021-0003 / 2000-0000 / 2101-0002 /2107-0427 Устаревшее ПО Проверяем и обновляем
2124-3000 / 2137-1508 Switch не подключается к онлайн-сервисам из-за устаревшей версии прошивки Обновляем прошивку консоли
2813-0071 Switch не подключается к eShop. Проверяем подключение, перезагружаем консоль и подключаемся по-новой.
2142-1099 / 2155-0400 Приложение «Родительский контроль» не может подключиться к Интернету Обновляем прошивку консоли

Не пропустите: ЕСЛИ MORTAL KOMBAT 11 НА SWITCH ВЫЛЕТАЕТ: ЧТО ДЕЛАТЬ? [АРХИВЪ]

#4 — Проблемы с подключением Switch

Код Описание проблемы Что делать
2110-1100 Switch не определяет сеть Wi-Fi • проверяем подключение, перезагружаем консоль и маршрутизатор;
• проверяем корректность пароля;
• переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново;
• звоним в СЦ.
2811-7001 Ошибка онлайн-сервиса (eShop) • проверяем подключение, перезагружаем консоль и маршрутизатор;
• проверяем статус серверов Nintendo.
2110-2004 Switch не определяет сеть Wi-Fi • проверяем подключение, перезагружаем консоль и маршрутизатор;
• проверяем корректность пароля;
• переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново;
• проверяем и обновляем прошивку маршрутизатора;
• звоним в СЦ.
2110-2091 Сетевой адаптер обнаружен, но Switch не подключается к роутеру • проверяем качество подключения кабеля Ethernet;
• перезагружаем маршрутизатор;
• подключаем кабель к другому порту маршрутизатора;
• пробуем другой кабель.
2110-2201 / 2110-2214 Неправильный пароль • проверяем корректность пароля;
• проверяем подключение, перезагружаем консоль и маршрутизатор.
2110-1100 Switch не видит сеть Wi-Fi (или не настроен USB LAN) • проверяем подключение, перезагружаем консоль и маршрутизатор;
• настраиваем новое беспроводное подключение — [ИНСТРУКЦИЯ];
• переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново;
2110-2091 Switch не подключается к Сети через кабель • проверяем связь (подключение к Интернету);
• перезагружаем маршрутизатор;
• проверяем настройки DNS.
2110-2003 Switch не видит сетевой адаптер • проверяем связь (подключение к Интернету);
• проверяем качество подключения кабеля Ethernet;
• перезагружаем маршрутизатор;
• подключаем кабель к другому порту маршрутизатора;
• пробуем другой кабель.
2110-2004 / 2110-2220 / 2110-2201 / 2110-2214 Не получается подключиться к определенной сети Wi-Fi • проверяем подключение, перезагружаем консоль и маршрутизатор;
• проверяем корректность пароля;
• переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново;
• проверяем настройки сети.
 2110-3127 Не получается подключиться к определенной сети (Wi-Fi или проводной) Проверяем настройки DNS
2110-3400 Не получается подключиться к определенной сети (Wi-Fi или проводной) Требуется проверка подлинности через браузер (например, согласие с условиями обслуживания или ввод имени пользователя и пароля)
2122-2403 / 2211-0524 Switch не подключается к интернету • проверяем подключение, перезагружаем консоль и маршрутизатор;
• обновляем прошивку консоли;
• перезагружаем Switch.
2811-1006 Switch не подключается к учетной записи Nintendo • проверяем подключение, перезагружаем консоль и маршрутизатор;
• проверяем корректность пароля;
• переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново.
2811-5001 / 2811-1028 Switch не подключается к  eShop или другим сервисам см. выше
2155-8006 Switch не подключается к учетной записи Nintendo (из-за некорректных настроек DNS) см. выше
2618-0513 Сбой подбора игроков в игре • пробуем еще раз;
• проверяем связь;
• перезагружаем консоль и маршрутизатор;
• проверяем статус серверов игры и Nintendo;
• пишем запрос в службу поддержки.
2160-0103 / 2306-0520 / 2618-0006 / 2618-0201 / 2618-0516 Сбой подключения в игре • проверяем связь;
• перезагружаем консоль и маршрутизатор;
• проверяем статус серверов игры и Nintendo;
• проверяем настройки DNS;
• перезаходим в игру через некоторое время.
2160-0202 Сбой подключения • проверяем подключение, перезагружаем консоль и маршрутизатор;
• проверяем корректность пароля;
• переносим Switch в другое место (где нет помех для подключения и/или поближе к роутеру) и подключаем к Wi-Fi заново;
• подключаемся к другой сети Wi-Fi
2155-8006 Switch не подключается к учетной записи Nintendo (из-за некорректных настроек DNS) см. выше
2124-8006 / 2137-8006 Не удается завершить загрузку см. выше
2810-1224 Не получается залогиниться см. выше
2137-0240 Не удается завершить загрузку см. выше
2124-8028 Не получается залогиниться см. выше
2124-8006-2124-8007 Сбой подключения см. выше
2160-8006-2160-8007 Не удается завершить тес сети см. выше
2618-0203 Switch не подключается к учетной записи Nintendo см. выше
2142-0507 Приложение «Родительский контроль» не может подключиться к Интернету см. выше

Не пропустите: ОШИБКА 2137-8056 В SWITCH: ЧТО ОЗНАЧАЕТ И КАК УСТРАНИТЬ [АРХИВЪ]

#5 — Проблемы на стороне сервера

Код Описание Что делать
2813-0002 Не получается зайти в eShop — сбой сервиса Заходим через время
2618-0542 Не получается зайти в сетевую игру — слишком много игроков Заходим через время
2613-1400 Оплата картой не проходит — сбой сервиса Ждем и потом пробуем еще раз
2306-0811 Switch не подключается к онлайн-сервису — сбой на стороне сервера Заходим через время
2801-7002 Не получается загрузить контент в Twitter — сбой на стороне сервера Заходим через время
2124-5119 / 2124-5249 Сбой на стороне серверов Nintendo Заходим через время
902-5998 Сервер Nintendo eShop остановлен на ТО Заходим через время
2810-1500 Не получается зайти в Facebook • перезагружаем консоль
• перезаходим позже
2124-5002 / 2124-5200 Не получается зайти в учетную запись Nintendo Заходим позже
2813-0009 / 2813-1400 / 2813-6835 / 2813-9804 /2813-9712 Сбой на стороне сервера Nintendo eShop перезагружаем магазин и/или  заходим позже
2811-7503, 2811-7504 Сбой на стороне сервера Nintendo eShop Заходим позже
2816-0700 / 2817-0700 Сбой на стороне сервера Заходим позже

Не пропустите: КОГДА ДОК-СТАНЦИЯ SWITCH МИГАЕТ ЗЕЛЕНЫМ И НЕ РАБОТАЕТ: ЧТО ДЕЛАТЬ?

#6 — Проблемы с картой памяти MicroSD

Код Описание Что делать
2002-2049-2002-2064 2002-4690 / 2002-6201 / 2016-0247 / 2016-0602 / 2016-0641 Ошибка карты памяти на этапе загрузки или обновления игры • вынимаем карту из слота и затем вставляем снова ставим её на место;
• перезагружаем Switch, проверяем версию прошивки и обновляем (если доступна свежая);
• выполняем проверку файлов игры — [ИНСТРУКЦИЯ]
• форматируем карту (НО учитываем, что при этом все данные с карты будут стёрты без возможности восстановления!);
• берем другую/новую MicroSD или ставим игру в память Switch.
2002-2001 /2016-0390 / 2205-0123 Нет доступа к карте памяти microSD см. выше
2002-4517 / 2002-4641-2002-4660 /2002-4741-2002-4760 / 2002-0007-2002-0008 /2002-4683 Не получается скачать игру или прогу из eShop — сбой карты памяти см. выше
2002-4301-2002-4463 / 2002-3005 /2002-3500-2002-3999 / 2002-0001 /2016-0601 / 2101-0001 / 2107-0445 Ошибка карты памяти в игре и/или после включения Switch см. выше
2002-1002 / 2002-2629-2002-2669 Игра не загружается или не запускается — сбой карты памяти см. выше
2002-2085 Switch не распознает карту памяти microSD см. выше
2005-0003 Игра не загружается или не запускается — сбой карты памяти см. выше

Не пропустите: ЕСЛИ ЛАГАЕТ ЗВУК У SWITCH ПОСЛЕ ПОДКЛЮЧЕНИЯ К ТЕЛЕКУ: ЧТО МОЖНО СДЕЛАТЬ?

#7 — Проблемы Switch в некоторых играх

Код Описание Что делать
2306-0820 Не запускается Splatoon 2 Global Testfire Эта «демка» уже недоступна
2-ARVHA-0000
 Не работает YouTube ПОДРОБНЕЕ >>>
2-AABQA-1021 Не получается зайти в сетевую игру в Arms Проверяем подключение, перезагружаем Switch и перезаходим в игру
2-BABBE-1000 Не получается зайти в сетевую игру в Ultra Street Fighter 2 Обновляем игру, проверяем подключение, перезагружаем Switch и перезаходим в игру
2306-0112 Сбой подключения к серверу в Pokemon Sword and Shield ПОДРОБНЕЕ >>>
1618-0521
 Консоль не отвечает в Animal Crossing: New Horizons ПОДРОБНЕЕ >>>
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  • Thread starter

    sharaku17


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  • #1

Hey guys, its me again.

Got a friend whos Switch im trying to repair, it was totally dead and would not turn anymore. After locating a dead chip on the board and replacing it (Was the PI3USB chip) the short to ground on the switch was fixed and it turned on. Now the the problem is, the Nintendo Logo appears, then the switch Icon Logo comes and then a Error message with the code 2002-4153 appears on the screen.
Its saying to press the power button for 12 seconds and restart the console and under that message there is the switches serial number and firmeware version written.

Out of curiousity i tried getting into RCM mode and it worked so maybe there is a way to fix it?
Im hesitating as i dont know if that error code is software related or maybe hardware related.
Sadly i could not find anything on the internet regarding that error code.

Has anyone ever heard of that error code?
As i can start it into rcm mode, maybe i should try building a new NAND if possible? I dont have a old backup of the console as my friend has never bothered trying to mod or hack it in anyway.
Building a new NAND should be possible tho as i can get the Keys to build the new NAND through rcm mode if im not mistaken right?

if anyone has a idea how to proceed now please let me know!

  • #2

I have this exact issue too. Let’s hope someone can shed a light on that error!

a9lh-1user

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  • #4

Did you format your SD card and lost all folders created by the Switch itself?

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  • #5

No i dont have a SD Card so There is no SD card Inserted in the switch

Localhorst86

  • #6

have you tried booting into the Nintendo recovery menu by holding the volume up and down buttons simultaniously during boot? Does that throw the same error?

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  • #7

have you tried booting into the Nintendo recovery menu by holding the volume up and down buttons simultaniously during boot? Does that throw the same error?

Yeah i tried that, i get the Same Error doing that, i also tried that Safe mode Combination but that also did Not Work.

Only rcm Mode is working as of right now.
I tried loading lakka on the Switch to See If it May start with a other OS but i get the Same Error right after the Nintendo Switch Logo
Im Not Sure If the normal boot Files are still loaded when Using lakka and If that may cause the Error if it is indeed a Hardware fault that causes this

  • #9

im also getting the 2002-4153 error but with only super mario odyssey. anyone found a fix?

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    Источник

    Nintendo eShop not available error

    Nintendo Switch is a preferred gaming console. The bonus points of this handy device are its size and texture. The compact size essentially boosts the portability factor and the textured material helps to grip it firmly. It is also necessary to minimize the errors and bugs for a smooth gaming experience. This article will help guide you through the steps to solve the error code 2002-4153.

    Error code 2002-4153 Solutions

    The storage error in Nintendo Switch is given this error code. Specifically speaking, this error is due to an issue with the storage and data management of the console. You can follow the tips listed below to fix your Switch.

    Update Console firmware

    The Switch automatically checks for system updates when connected to the internet. You can also manually check for available updates. Go to the System settings. Locate the System tab from the left sidebar. Now, under System, you will see the System Update option. Click on the System Update button to start the process.

    Format SD card

    As this is a storage-related error, your MicroSD card may be at fault. Try to format the SD card and then use it with the console. Keep in mind that before formatting, create a backup of the data present on the SD card. After you are done with this, plug in your card and use the console.

    Corrupted Data

    Any form of corrupt data on your Switch can cause this error as well. To check for corrupted data, follow the steps mentioned below:

    • Open the Home menu and go to System settings.
    • Select Data Management from the left sidebar.
    • You will see the Manage software option on the right.

    Manage Software option for error code 2002-4153

    Check corrupt software data from Manage software
    • Select the recently used software and check for corrupt data.
    • If you see that the problem lies here, remove the software and try reinstalling it.

    The above-mentioned topics are the most common causes of the error. Unfortunately, if the error code 2002-4153 persists, there might be an underlying issue. You should deal with it immediately. Contact Nintendo Support as soon as possible and book an Online repair service now.

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