Ксерокс ошибка 027 452

027-452 Duplicate IP Address 4 RAP

027-452 A PC with the same IP address exists on the network.

Procedure

Perform the steps that follow:

1. Advise the customer to change the duplicated IP address of the PC.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

Коды неисправностей 

455

027-400

Ошибка связи. Если отображается другое сообщение об ошибке, 
устраните сначала данную неисправность. Если панель управления занята 
другим пользователем, подождите, пока он завершит операцию. Если 
аппарат занят обменом данных с удаленным устройством, дождитесь 
завершения данной операции. 
Если неисправность не устранена даже после выполнения вышеуказанных 
действий, выключите и снова включите аппарат. Если неисправность не 
устраняется, обратитесь на горячую линию Xerox.

027-442

Дублирование в сети автоадреса 1 без учета контекста (stateless) IPv6 
аппарата. Измените автоадрес 1 без учета контекста (stateless) IPv6 
аппарата или адрес другого устройства. 

027-443

Дублирование в сети автоадреса 2 без учета контекста (stateless) IPv6 
аппарата. Измените автоадрес 2 без учета контекста (stateless) IPv6 
аппарата или адрес другого устройства. 

027-444

Дублирование в сети автоадреса 3 без учета контекста (stateless) IPv6 
аппарата. Измените автоадрес 3 без учета контекста (stateless) IPv6 
аппарата или адрес другого устройства. 

027-445

Неверный адрес IPv6, заданный для аппарата вручную. Исправьте адрес 
IPv6.

027-446

Дублирование в сети адреса IPv6, заданного для аппарата вручную. 
Измените адрес IPv6 аппарата или адрес другого устройства.

027-447

Дублирование в сети локального адреса для канала IPv6 аппарата. 
Измените локальный адрес для канала аппарата или адрес другого 
устройства.

027-452

Указанный IP-адрес уже существует. Измените IP-адрес.

027-500

Не удается распознать имя сервера SMTP при передаче ответной эл. 
почты. При помощи CentreWare Internet Services проверьте, правильно ли 
указан сервер SMTP.

027-501

Не удается распознать имя сервера POP3 при использовании протокола 
POP3. При помощи CentreWare Internet Services проверьте, правильно ли 
указан сервер POP3. 

027-502

Не удается зарегистрироваться на сервере POP3 при использовании 
протокола POP3. При помощи CentreWare Internet Services проверьте, 
правильно ли указаны имя пользователя и пароль для сервера POP3.

027-503

Ошибка сервера POP. Попробуйте еще раз. Если неисправность не 
устраняется, обратитесь на горячую линию Xerox.

027-504

Ошибка сервера SMTP. Попробуйте еще раз. Если неисправность не 
устраняется, обратитесь на горячую линию Xerox.

027-513

Сбой передачи данных с аппарата по SMB с помощью режима 
сканирования на компьютер, так как не разрешен доступ на сервер SMB. 
Если сервером является компьютер Macintosh, возможно, что на нем 
существует папка с указанным именем. 
Измените настройки, чтобы стали доступными чтение и запись файла или 
папки в данном размещении.
Если сервером является компьютер Macintosh, измените имя папки на 
сервере или имя перемещаемого файла.

Код

Описание и меры по устранению

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1. 06-07-2011

   #1

   

   
   Senior Tech
   

   100+ Posts

   

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   DCC450 error code 027-452
   

   Dear Sir,
   The machine displayed the code 027-452.
   Cann’t find this code in manual. Will be happy if some one teach me.
   Thanks.

   ---

2. 06-07-2011

   #2

   Check in User Guide if there is this error. On some dc models this code means that there is duplicate IP Address on the network.

   ---

3. 06-09-2011

   #3

   

   
   Senior Tech
   

   100+ Posts

   

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   Rep Power

   0

   Thanks bojans. you are right.

   ---

4. 04-18-2013

   #4

   

   
   Junior Member
   

   

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   Rep Power

   0

   Re: DCC450 error code 027-452
   

   yes indeed it is duplicate ip address

   ---

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• Xerox® VersaLink® C500 C505 C600 C605 Error Codes

Xerox® VersaLink® C500 C505 C600 C605 Error Codes

21st June 2021

Having problems? here’s a handy list of Xerox error codes that will help you identify the problem.

If the problem continues, send us an email to sales@xentair.com and we can help you further.

002-500 ui control panel error | 003-311 iit cdi I/f mismatch | 003-318 003-319 iit software fail | 003-320 to 003-343 iiss-ess communication fail | 003-344 iiss-ess x hotline fail 003-345 003-346 x pio mismatch error | 003-700 returned documents error | 003-701 duplication prevention code error | 003-702 different magnification error | 003-703 003-704 colour correction error | 003-705 energy saving paper size mismatch error | 003-750 insufficient documents duplex book error | 003-751 capacity error | 003-752 932 935 600dpi cannot be scanned error | 003-753 913 930 933 300dpi cannot be scanned error | 003-754 003-756 s2x error | 003-757 931 934 400dpi cannot be scanned error | 003-760 003-761 scan settings error | 003-763 adjustment chart not found error | 003-764 document insufficient (image overlay) error | 003-780 scan image compression error | 003-795 ams limit error | 003-940 insufficient memory error | 003-941 insufficient page memory error | 003-942 003-956 document size auto detect error | 003-944 repeat image count fail error | 003-946 image rotation (copy aps) error | 003-947 948 document error | 003-952 document colour mismatch error | 003-955 documents size exchange error | 003-956 documents size unknown error | 003-963 and 003-966 ats/aps error | 003-965 ats/aps error | 003-970 003-976 fax line memory error | 003-971 prevention code detect with the right to cancel error | 003-972 maximum stored page error | 003-973 image rotation error | 003-974 next original specification error | 003-977 document mismatch (multi scan) error | 003-978 colour document mismatch (multi scan) error | 005-121 123 124 900 906 908 911 940 947 948 dadf jam error | 005-194 size mismatch jam on ss mix size error | 005-198 too short size jam error | 005-199 too long size jam error | 005-210 dadf download fail error | 005-275 dadf ram fail error | 005-280 dadf eeprom fail error | 005-305 dadf jam error | 005-941 not enough documents error | 010-105 010-106 fusing assembly exit sensor error | 010-321 fusing unit nip fail error | 010-329 to 010-346 fusing assembly hr error | 010-420 and 010-421 fusing assembly life error | 011-101 and 011-102 mbx vertical sensor error | 011-210 and 011-334 mbx nvm and downloader fail error | 011-301 mbx rear cover open error | 011-912 mbx static jam error | 011-941 to 011-944 mbx static jam error | 012-122 compile tray exit sensor off jam error | 012-152 compile tray exit sensor on jam error | 012-161 finisher set eject jam error | 012-210 and 012-334 finisher nvm and downloader fail error | 012-211 to 012-213 stacker tray fail error | 012-239 to 012-240 finisher sub-paddle home sensor on/off fail error | 012-259 to 012-280 finisher eject home sensor on/off fail error | 012-283 to 012-284 finisher set clamp home sensor on/off fail error | 012-290 staple cover interlock 24v disconnect fail error | 012-291 stapler fail error | 012-405 stapler near empty error | 012-912 finisher static jam error | 013-286 and 013-287 right tamper home snr on/off fail error | 013-288 and 013-289 left tamper home snr on/off fail error | 014-302 finisher rear cover interlock open error | 014-303 staple cover interlock open error | 016-210 506 777 780 798 hdd error | 016-211 016-212 sw option fail memory low error | 016-214 sw option fail (fax card) error | 016-234 016-235 xcp error | 016-242 system gmt clock fail error | 016-244 self-signed certificate auto update fail error | 016-310 ssmm job log full error | 016-311 315 319 354 scanner/iit error | s error | 016-314 sw option fail (hybrid watermark) error | 016-320 document formatter fatal error | 016-321 fax module error | 016-323 b-formatter fatal error | 016-324 scheduled image overwrite error | 016-325 using personal certificate error | 016-326 362 607 ui cable connection fail error | 016-328 connection fail error | 016-330 to 016-332 cont system memory fail error | 016-342 to 016-345 controller fail error | 016-346 cont a4fax modem diagnosis fail error | 016-349 to 016-351 emmc card error | s error | 016-352 609 610 internal network init/pci/pciex fail error | 016-353 356 606 iot-controller communication fail error | 016-354 iot-controller communication fail error | 016-355 016-356 controller asic fail error | 016-359 360 361 controller usb fail error | 016-360 016-362 controller ui fail error | 016-366 016-367 controller hdd fail error | 016-371 controller usb 1.1 host fail error | 016-383 controller os communication fail error | 016-400 401 402 403 406 802.1x authentication failure — network1 error | 016-404 802.1x inside failure error | 016-405 certificate db file error | 016-407 to 016-412 xcp error | 016-421 input tray is removed error | 016-422 016-423 offline error | 016-424 016-425 power mode error | 016-426 dhcp error | 016-427 428 429 430 431 432 802.1x failures (network 2) error | 016-450 smb host name duplicated error | 016-453 016-454 ipv6/dynamic dns failure error | 016-455 016-456 sntp time out error | 016-461 under non-transmitted image log stagnation error | 016-500 rom write error | (during dld method) error | 016-503 to 016-505 smtp server fail for redirector error | 016-506 imagelog hdd full error | 016-507 016-508 image log send fail error | 016-509 016-510 image log no send rule error | 016-511 016-512 image log invalid send rule error | 016-513 smtp server reception error | 016-514 xps error | 016-515 xps short of memory 016-516 xps print ticket description error | 016-518 ps booklet conflict wm error | 016-519 device dv limit reached error | 016-521 smartcard not found error | 016-522 ldap ssl error | 112 error | 016-523 ldap ssl error | 113 error | 016-524 016-525 ldap ssl error | 114 and 115 error | 016-526 ldap ssl error | 116 error | 016-527 ldap ssl error | 117 error | 016-528 smart card not authorised error | 016-529 remote download server timeout error | 016-533 kerberos attestation protocol error | 37 error | 016-534 kerberos attestation protocol error | 41 and 42 error | 016-535 remote download file access error | 016-536 host name solution error | in remote download error | 016-537 remote download server connection error | 016-538 remote download file write error | 016-539 kerberos attestation other protocol error | 016-543 545 546 548 553 554 555 556 557 558 attestation agent error | 016-559 remote download parameter error | 016-560 attestation agent error | 560 error | 016-562 detected user duplication error | 016-563 imagelog memory full (exp. Kit) error | 016-564 remote download server authentication failed error | 016-565 backup restore error | 016-566 backup restore condition error | 016-567 backup capacity full error | 016-568 backup restore failed error | 016-570 job ticket out of memory error | 016-571 job ticket wrong parameters error | 016-572 job ticket media error | 016-573 job ticket parse error | 016-574 ftp host name solution error | 016-575 ftp dns server error | 016-576 ftp server connection error | 016-577 ftp service error | 016-578 ftp login name or password error | 016-579 ftp scanning picture preservation place error | 016-580 ftp file name acquisition failure error | 016-581 ftp file name suffix limit error | 016-582 016-588 ftp file creation failure error | 016-583 016-584 ftp folder creation failure error | 016-585 587 589 ftp file delete/read failure error | 016-586 ftp lock folder delete failure error | 016-590 ftp data reading failure error | 016-591 ftp scan filing policy error | 016-592 ftp dat file access error | 016-593 to 016-596 ftp error | 016-597 same file on ftp server error | 016-598 016-599 email message size error | 016-600 016-601 ko authentication locked error | 016-604 debug log created error | 016-606 016-608 controller connection fail error | 016-609 016-610 pci option fail error | 016-611 emmc card connection fail error | 016-700 password below minimum error | 016-701 out of art ex memory error | 016-702 out of page buffer error | 016-703 email to invalid box error | 016-704 mailbox full error | 016-705 secure print fail error | 016-706 maximum user number exceeded error | 016-707 sample print fail error | 016-708 annotation/watermark hdd full error | 016-709 art ex command error | 016-710 delayed print fail error | 016-711 email transmission size limit error | 016-712 panther capacity error | 016-713 016-714 security box error | 016-715 escp form invalid password error | 016-716 tiff data overflow error | 016-717 fax send result not found error | 016-718 out of pcl6 memory error | 016-719 out of pcl memory error | 016-720 pcl command error | 016-721 and 016-722 settings error | 016-725 b-formatter library image conversion error | 016-726 pdl auto switch fail error | 016-727 unstorable document error | 016-728 unsupported tiff data error | 016-729 tiff data size error | 016-731 016-732 invalid data error | 016-733 destination address resolution error | 016-735 updating job template error | 016-741 download mode fail error | 016-742 download data product id mismatch error | 016-743 device model/panel type error | 016-744 download data checksum error | 016-745 download data xpjl fatal error | 016-746 016-751 unsupported pdf file error | 016-747 drawing annotation memory error | 016-748 774 775 778 981 hdd full error | 016-749 jcl syntax error | 016-750 print job ticket description error | 016-752 pdf short of memory error | 016-753 pdf password mismatched error | 016-755 pdf print prohibited error | 016-756 auditron-prohibit service error | 016-757 auditron invalid user error | 016-758 auditron disabled function error | 016-759 auditron limit reached error | 016-760 ps decompose failure error | 016-761 fifo empty error | 016-762 print language not installed error | 016-763 pop server connect error | 016-764 smtp server connect error | 016-765 016-766 smtp server error | 016-767 invalid email address error | 016-768 invalid sender address error | 016-769 smtp server unsupported dsn error | 016-770 direct fax function canceled error | 016-772 scan data repository error | 016-776 image conversion error | 016-779 scan image conversion error | 016-781 server connect error | 016-786 hdd full scan write error | 016-788 retrieve to browser failed error | 016-790 email fragment over error | 016-792 specified job not found error | 016-794 media not inserted error | 016-795 media reader format error | 016-796 document insert operation error | 016-797 image file read error | 016-799 plw print instruction fail error | 016-910 016-911 required resource not ready error | 016-917 to 016-919 toner y/m/c life end error | 016-940 to 016-949 incorrect job settings error | 016-982 hdd access error | 2 error | 016-983 image log hdd full error | 016-985 scan to email data size error | 017-500 job limit illegal response error | 017-501 multiple permission restrictions error | 017-503 password over maximum error | 017-504 017-505 017-506 joblimit server connection fail error | 017-507 disabled direct print error | 017-713 start tls unsupported fail error | 017-714 smtp over ssl fail error | 017-715 ssl certificate fail error | 017-716 to 017-718 ssl certificate (smtp) fail error | 017-719 smtp over ssl internal fail error | 017-720 017-721 pjl command fail error | 017-722 total impressions over fail error | 017-723 docuworks unsupported character fail error | 017-725 forced annotation syntax fail error | 017-728 scan job-flow document fail error | 017-729 temporary error | in pdl transfer error | 017-730 network error | in pdl transfer error | 017-731 pop server not connected error | 017-732 offline error | in pdl transfer error | 017-733 internal error | in pdl transfer error | 017-734 ipp data error | 017-735 unauthorised auditron user error | 017-737 017-738 017-746 out of memory fail error | 017-739 017-740 transfer service not available error | 017-741 custom transfer invalid plug-in error | 017-742 to 017-744 custom transfer plug-in connection error | 017-747 custom transfer plug-in connection timeout error | 017-748 custom transfer plug-in invalid device error | 017-749 custom transfer plug-in xml fail error | 017-750 custom transfer plug-in internal fail error | 017-751 custom transfer plug-in other fail error | 017-755 software download via network fail error | 017-759 download data inspection error | 017-760 017-766 pop over ssl fail error | 017-761 017-767 ssl server cert untrusted (pop) error | 017-762 763 764 768 769 770 ssl certificate (pop) fail error | 017-765 017-771 pop over ssl internal fail error | 017-772 scan all blank page fail error | 017-773 netlog task error | 017-774 message lost error | 017-775 network api error | 017-776 017-777 syslog server error | 017-778 queue error | 017-779 link error | 017-780 held job timeout error | 017-782 784 85 786 custom image processing plug-in error | 017-783 custom image processing memory error | 017-787 google cloud print data error | 017-789 job limit estimation logic fail error | 017-790 to 017-799 print permission error | 018-400 ipsec configuration mismatch error | 018-405 user account disabled error | 018-406 setting status of ip address (ipv4) error | 018-407 setting status of ip address (ipv6) error | 018-408 018-429 018-430 duplicate ip address ipv4 (wifi) error | 018-409 412 413 duplicate ipv6 address 1 error | 018-410 018-411 dynamic dns update failure error | 018-414 duplicate ipv6 address 2 error | 018-415 duplicate ipv6 address 3 error | 018-416 duplicate ipv6 address 4 error | 018-424 wlan wpa-enterprise certificate empty failure error | 018-425 wlan wpa-enterprise certificate unavailability failure error | 018-426 wlan wpa-enterprise server certificate failure 018-427 duplicate ip address range wi-fi and wi-fi direct 018-428 wlan module connection failure error | 018-431 duplicate ipv6 address (wifi) error | 018-432 duplicate ipv6 address (wifi) error | 018-433 duplicate ipv6 address (wifi) error | 018-434 duplicate ipv6 address (wifi) error | 018-435 duplicate ipv6 address (wifi) error | 018-436 duplicate ipv6 address (wifi) error | 018-439 018-440 018-441 wi-fi direct stops error | 018-500 501 503 504 506 507 508 ca server error | 018-502 smb login failure error | 018-505 smb-dos protocol error | 018-509 template parameter conflict error | 018-524 invalid device network setting error | 018-525 hdd full or access error | 018-526 to 529 531 532 cui scan error | 018-530 authentication error | 018-543 shared name error | in smb server error | 018-547 smb scan users restriction error | 018-556 http server script error | 018-557 http invalid character in filename error | 018-558 http file not found error | 018-559 http file duplication fail error | 018-560 to 018-563 http server login fail error | 018-564 host name solution error | in http error | 018-565 proxy name solution error | in http error | 018-566 018-567 server connect error | in http error | 018-568 http server ssl access fail error | 018-569 http server certificate fail error | 018-570 http certificate fail error | 018-571 internal error | in scan error | 018-587 file duplication fail error | 018-588 scan filing policy invalid error | 018-589 nextname file error | 018-590 same name exists error | 018-591 file name suffix over limit error | 018-592 018-593 lock folder fail error | 018-595 detected user duplication error | 018-596 018-700 network error | 018-701 to 018-705 ldap protocol error | s 01 to 05 error | 018-709 active communication is unavailable now fail error | 018-710 to 018-714 ldap protocol error | s 10 to 14 error | 018-715 kerberos attestation protocol error | 73 error | 018-716 to 018-721 ldap protocol error | s 16 to 21 error | 018-722 gcp network fail error | 018-723 018-740 gcp certification fail error | 018-724 gcp ssl connection fail error | 018-725 kerberos attestation protocol error | 22 error | 018-726 kerberos attestation protocol error | 70 error | 018-727 kerberos attestation protocol error | 71 error | 018-728 kerberos attestation protocol error | 72 error | 018-729 730 731 740 738 739 743 744 745 746 gcp network fail error | 018-732 to 018-736 ldap protocol error | s 32 to 36 error | 018-737 018-741 gcp other fail error | 018-747 server not found in smb error | 018-748 750 751 752 753 754 ldap protocol error | s 48 50 to 36 error | 018-749 ldap protocol error | 49 error | 018-755 server connection error | in smb error | 018-756 server login response timeout in smb error | 018-757 host name solution error | in smb error | 018-758 018-759 picture preservation or file name error | 018-760 dfs link error | in smb error | 018-761 out of server memory in smb error | 018-762 server response timeout in smb error | 018-763 character convert error | in smb error | 018-764 to 018-769 018-771 ldap protocol error | s error | 018-770 ldap protocol error | 70 error | 018-772 shared name not found in server error | 018-773 shared name error | in server error | 018-780 to 018-784 ldap protocol error | s 80 and 82 to 84 error | 018-781 ldap protocol error | 81 error | 018-785 ldap protocol error | 85 error | 018-786 to 797 ldap protocol error | s 86 to 97 error | 01a +5vdc power fault error | 01b +24vdc power fault error | 021-210 to 021-212 usb ic card reader error | 021-214 usb ic card reader encryption setting error | 021-401 usb ic card reader connection error | 021-505 021-506 ssl error | 021-509 515 516 522 invalid message detected error | 021-523 internal error | 021-524 to 012-528 communications error | 021-533 021-534 unsupported rom set error | 023-500 ui rom download fail error | 023-600 023-601 ui key error | 024-312 313 314 315 iot nvm backup restore error | 024-322 and 024-223 seeprom refurbish fail error | 024-340 to 024-360 iot-ess communication fail 1 error | 024-361 invalid iot paper size error | 024-362 024-363 page sync illegal start or stop error | 024-364 dma transfer fail error | 024-365 overflow on loop back write error | 024-366 jbig library other fail error | 024-367 decompress other fail error | 024-368 pci error | 024-370 marker code detection fail error | 024-371 372 373 375 iot-ess communication fail 2 error | 024-376 iot-ess communication fail 25 error | 024-600 to 024-614 counter repair error | 024-615 iot unsupported drum shut off error | 024-616 to 024-618 serial number error | 024-619 to 024-621 product number error | 024-701 invalid instruction of face inversion error | 024-702 paper jam error | 024-705 forced annotation template fail error | 024-707 duplex inversion prohibited (duplex) error | 024-708 duplex inversion prohibited (face down) error | 024-746 024-747 print request failure error | 024-748 bates numbering digit exceeded error | 024-910 and 024-959 tray 1 size mismatch error | 024-911 and 024-960 tray 2 size mismatch error | 024-912 and 024-961 tray 3 size mismatch error | 024-913 and 024-962 tray 4 size mismatch error | 024-916 finisher stacker mix full stack error | 024-917 stacker tray staple set over count error | 024-920 center output tray is full error | 024-923 to 024-925 toner cartridge empty error | 024-933 024-940 024-941 drum cartridge life end error | 024-934 paper type mismatch error | 024-946 tray 1 out of place error | 024-947 to 024-949 and 028-989 tray 2 3 4 5 out of place error | 024-950 tray 1 empty error | 024-951 to 024-953 tray 2 3 4 out of paper error | 024-954 msi tray out of paper error | 024-958 bypass tray size mismatch error | 024-965 024-966 ats/aps error | 024-967 and 024-968 stapler paper mixed width and batting error | 024-976 finisher staple status ng error | 024-977 staple cartridge fault error | 024-979 finisher stapler near empty error | 024-980 finisher tray full error | 024-982 stacker lower safety warning error | 025-596 025-597 hdd diagnostics error | 026-400 usb host connection number exceeded error | 026-402 changed iot speed error | 026-403 stop printing and wait for toner cooling error | 026-700 ldap protocol error | 026-701 address book request overflow error | 026-702 address book directory service overflow error | 026-703 abort with logout error | 026-708 url data over size error | 026-709 url hdd full error | 026-710 s/mime unsupported cipher error | 026-711 multi-page file size error | 026-712 http out job overlap error | 026-718 ps print instruction fail error | 026-719 internal error | in scan error | 026-720 to 026-723 media error | 026-726 inconsistent options error | 026-727 media filepath fail error | 026-728 026-729 wsd scan error | 026-730 tray paper size not detected error | 026-731 to 026-733 pjl fail error | 026-734 pjl diag mode error | 026-739 waiting scan job deleted error | 027-442 to 027-444 duplicate ip address 1 error | 027-445 illegal ip address error | 027-446 duplicate ip address 2 error | 027-447 duplicate ip address 3 error | 027-452 duplicate ip address 4 error | 027-500 smtp server fail for mail io error | 027-501 pop server fail for mail io error | 027-502 pop authentication fail for mail io error | 027-503 504 533 773 785 786 server communication timeout error | 027-513 smb scan client access error | 027-514 host name solution error | in smb error | 027-515 dns server setup in smb error | 027-516 server connection error | in smb error | 027-518 login name or password error | in smb error | 027-519 scanning picture preservation place error | 027-520 file name acquisition failure error | 027-521 file name suffix limit over in smb error | 027-522 file creation failure in smb error | 027-523 lock folder creation failure in smb error | 027-524 folder creation failure in smb error | 027-525 027-527 file delete failure in smb error | 027-526 lock folder delete failure in smb error | 027-528 data write failure to smb server error | 027-529 data read failure from smb server error | 027-530 file name duplicate failure in smb error | 027-531 smb scan filing policy injustice error | 027-532 nextname file access error | in smb error | 027-543 smb server name specification error | 027-547 027-548 smb protocol error | s 1 error | 027-549 572 573 574 576 smb protocol error | 4-009 error | 027-564 smb protocol error | 4-024 error | 027-565 027-578 smb protocol error | s 2 error | 027-566 smb protocol error | 4-026 error | 027-569 smb (tcp/ip) not started error | 027-584 smb protocol error | 4-044 error | 027-585 smb protocol error | 4-045 error | 027-586 smb protocol error | 4-046 error | 027-587 smb protocol error | 4-047 error | 027-588 027-589 smb protocol error | s 3 error | 027-590 smb protocol error | 4-050 error | 027-591 smb protocol error | 4-051 error | 027-700 mail address domain error | 027-701 disconnected network cable error | 027-702 to 027-706 027-709 certificate for addresses error | 027-710 to 027-716 s/mime mail error | 027-717 no mx record at dns error | 027-720 027-721 extension server error | 027-722 extension server timeout error | 027-723 extension server authentication fail error | 027-724 to 027-726 extension server access fail error | 027-727 extension server parameters error | 027-728 extension server file exceeded error | 027-730 smtp mail division error | 027-732 server access error | 027-733 server ssl error | 027-734 server certificate error | 027-735 device ssl configuration error | 027-736 device certificate error | 027-737 template server read error | 027-739 invalid template server path error | 027-740 template server login error | 027-741 template server connect fail error | 027-742 hdd file system full error | 027-743 template server install error | 027-744 template server error | 1 error | 027-745 template server error | 2 error | 027-746 job template pool server not ready error | 027-750 fax document incongruent error | 027-751 job template analysis error | 027-752 required user entry not entered error | 027-753 job flow service request disabled error | 027-754 job flow service file signature mismatch error | 027-757 extension server ssl fail error | 027-758 system credential setting error | 027-759 reference server connection error | 027-760 xjt command fail error | 027-761 web print timeout error | 027-762 illegal web print job ticket error | 027-763 auditron cannot check user error | 027-764 airprint scan data transfer fail error | 027-765 host name solution error | in webdav error | 027-766 proxy name solution error | in webdav error | 027-767 webdav server ssl access fail error | 027-768 webdav server certificate fail error | 027-769 webdav server access fail error | 027-772 773 774 776 smtp server error | 027-775 too many smtp addresses error | 027-777 smtp server non support error | 027-778 no mode specified by smtp-auth error | 027-779 attestation-fails by smtp-auth error | 027-780 webdav network interface fail error | 027-781 webdav spool size over error | 027-782 webdav server redirector limit error | 027-783 webdav user authentication error | 027-784 webdav proxy server authentication error | 027-785 027-786 webdav server time-out error | 027-787 webdav file name duplication fail error | 027-788 027-793 webdav request fail error | 027-789 791 795 access forbidden error | 027-790 webdav file not found error | 027-794 webdav server internal fail error | 027-796 email not printed error | 027-797 invalid output destination error | 027-798 jfs target document not found error | 027-799 webdav server insufficient storage error | 028-910 wrong fuser type error | 028-986 and 028-987 paper size/no paper detected error | 028-988 and 028-990 tray 5 size mismatch error | 029-700 029-701 webdav server response error | 029-702 webdav client error | 029-703 airprint scan client error | 029-704 029-711 invalid pacfile error | 029-705 706 709 712 713 716 pacfile communications error | 029-707 708 714 715 pacfile not found error | 029-710 029-717 pacfile url not found error | 029-792 webdav server conflict error | 033-310 fax charge function fail error | 033-311 invalid address book data error | 033-312 318 324 fax fault error | 033-328 to 033-340 failed to initialise fax log error | 033-330 to 033-336 non-mounted channel error | 033-339 fax 2 not responding error | 033-363 fax card reset (reboot) error | 033-500 to 033-507 remote machine error | 033-508 033-511 destination polling error | 033-509 dcs/nss resend exceeded error | 033-510 fallback error | 033-514 516 517 521 522 033-526 to 033-529 remote machine error | 1 error | 033-523 033-546 line not connected error | 033-530 dtmf illegal procedure error | 033-531 532 533 544 552 578 remote machine error | 2 error | 033-535 dcn receive at phase b send error | 033-536 537 540 568 575 577 send/receive error | 033-541 033-566 no destination specified error | 033-543 567 576 702 703 dial error | 033-545 t0 timeout error | 033-547 abort during transmission error | 033-548 no manual send line error | 033-549 551 583 fax service disabled error | 033-550 cannot disable fax service error | 033-553 no folder/relay error | 033-554 wrong password/receive banned error | 033-555 033-556 incorrect password error | 033-557 033-565 destinations or services exceeded error | 033-558 033-559 remote id rejection error | 033-560 561 562 tress/rcc error | 033-563 033-569 no printable paper size error | 033-564 033-570 power off during transmission error | 033-571 033-588 manual send job canceled error | 033-572 fax report print job canceled error | 033-573 domain regulation check error | 033-580 missing voip gateway error | 033-586 t38 protocol not ready error | 033-593 canceled by remote peer error | 033-700 t1 timeout fail error | 033-701 retry timeout error | 033-710 712 713 717 718 719 721 document not found error | 033-716 no specified folder error | 033-724 fax receive memory over flow error | 033-726 728 734 737 738 751 fax printing error | 033-733 735 741 743 744 745 746 750 fax document number error | 041-310 im logic fail error | 041-340 to 041-363 mcu nvm (eeprom) fail error | 041-388 mk logic fail error | 041-603 041-604 temp/humidity sensor fail error | 042-313 rear cooling fan1 fail error | 042-325 main motor fault error | 042-335 device fault (main fan fail) error | 042-336 device fault (sub fan fail) error | 042-348 over temperature detect fail error | 044-329 shutdown fail error | 044-370 sub motor rotation failure error | 045-310 image ready ng error | 045-311 controller communication fail error | 045-370 lph dl fail power error | 045-371 lph dl fail mult error | 047-216 finisher comm fail error | 050-701 paper jam error | 058-310 311 315 316 317 fusing error | 059-314 315 326 fusing error | 059-321 059-324 fusing error | 060-341 to 060-352 lph fault error | 061-354 to 061-357 and 061-362 to 061-393 lph fault error | 061-358 to 061-361 lph config fail error | 062-277 316 399 dadf fail error | 062-300 platen interlock open error | 062-311 313 321 360 371 380 386 389 393 396-398 iit fail error | 062-345 iit eeprom fail error | 062-362 x hard fail error | 062-395 trans power failure detected error | 062-790 recognition fail error | 065-221 to 065-225 cis fail error | 071-101 paper jam in tray 1 error | 071-401 072-401 073-401 074-401 077-407 tray 1 2 3 4 5 feed roll near life error | 071-402 072-402 073-402 074-402 077-408 tray 2 3 4 5 feed roll life over error | 071-404 072-404 073-404 074-404 tray 1 2 3 4 feed roll pre near life error | 072-101 and 072-103 jam in tray 2/tray 3 error | 072-210 and 073-210 tray 2 tray 3 lift up fail error | (hcf only) 072-310 073-310 074-310 tray 2 — 4 motor fail error | 072-311 073-311 074-311 tray 2-4 mode fail error | 072-312 073-312 074-312 077-359 feeder 2 3 4 5 maker mismatch fail error | 073-101 and 074-101 jam in tray 3 tray 4 error | 073-103 and 074-108 path 3 4 paper jam error | 075-100 jam in bypass tray error | 077-101 and 077-119 paper jam error | 077-104 paper jam in the device error | 077-117 option registration on jam error | 077-123 registration sensor jam (duplex) error | 077-300 front cover open error | 077-302 device right side door is open error | 077-314 p/h module logic fail error | 077-322 option comm fail (opf 550) error | 077-323 ph motor fail error | 077-327 feeder composition fail error | 077-909 paper jam error | 082-101 paper jam in tray 5 error | 082-310 tray 5 motor fail error | 082-311 tray 5 mode fail error | 082-400 tray 5 feed roll pre near life error | 089-600 to 089-617 rc fail error | 089-623 to 089-679 led offset correction error | 091-300 device rear door open error | 091-312 hvps cc fail error | 091-313 091-402 091-480 to 482 091-913 to 929 drum/crum error | 091-316 sub motor fail error | 091-400 and 091-405 waste cartridge error | 091-401 to 400-436 drum/crum error | 091-911 waste toner bottle full error | 092-312 to 092-315 atc sensor fault error | 092-318 to 092-321 adc patch system fail error | 092-606 094-310 094-325 094-326 adc/ctd fail error | 092-675 to 092-678 adc tone patch fail error | 092-911 to 092-914 toner cartridge uncertain empty [x] error | 092-916 environment snr sensor fail error | 093-324 deve ymc motor fail error | 093-339 toner or drum crum authentication fail error | 093-400 to 093-425 cartridge near empty error | 093-912 toner cartridge empty [k] error | 093-913 to 093-939 and 096-918 crum error | 094-318 1st btr position fail error | 094-417 ibt near life end error | 094-420 ibt life over error | 094-911 transfer belt position fail error | 099-396 to 099-399 fuser temperature fault error | 102-311 to 102-319 usb dongle error | s error | 102-356 ews soft fail error | 103-314 prohibited originals error | 116-210 and 116-211 media reader error | 116-212 and 116-220 ess error | 116-312 and 116-313 hdd encrypt fail error | 116-314 ethernet address fail error | 116-321 322 328 329 338 software error | 116-323 ess nvram w/r check fail error | 116-324 116-328 exception fail error | 116-325 ess fan fail error | 116-330 336 337 339 353 354 356 361 388 hdd fail error | 116-331 invalid log info error | 116-334 ess nvram data compare fail 116-342 393 394 rom version incorrect error | 116-343 346 357 359 main pwb error | 116-348 349 redirector fail error | 116-355 358 360 363 370 374 379 395 362 117-330 118-311 soft fail error | 116-363 370 373 376 fatal error | 116-364 timer fail error | 116-365 366 368 371 372 373 375 377 sw fail error | 116-378 379 395 mcr/mcc soft fail error | 116-380 ess font rom dimm #1check fail error | 116-381 abl version fail error | 116-382 abl initialise fail error | 116-383 pit lib failure error | 116-384 116-385 dcs/idc software fail error | 116-386 incorrect usb port used for fax error | 116-391 illegal code error | 116-396 error | s140 self test fail error | 116-397 illegal setting area coverage threshold error | 116-399 under initialisation for 10 minutes error | 116-701 out of memory duplex fail error | 116-702 print with substitute font error | 116-703 postscript lang interpreter err error | 116-704 to 116-709 716 717 media reader format error | 116-710 hp-gl/2 overflow error | 116-714 hp-gl/2 commanderror | 116-719 xpif parameter cancelled error | 116-720 pcl memory low page simplified error | 116-721 to 116-728 colour print permissions error | 116-725 hdd full for image log error | 116-738 size/orientation mismatch error | 116-739 741 742 743 out of memory error | 116-740 arithmetic error | 116-746 selected form not registered error | 116-747 116-748 invalid page data error | 116-749 postscript font error | 116-749 postscript font error | 116-752 print job ticket error | 116-790 stapling canceled error | 117-310 wsd scan s/w fail error | 117-312 device self test error | 117-313 geog error | hic region change fail error | 117-314 and 117-315 contract type/geog error | hic region changed error | 117-316 contract manager software fail error | 117-317 117-318 contract manager ppp error | 117-319 and 117-320 emmc fail error | 117-321 117-324 emmc card invalid type fail error | 117-322 emmc card encrypt fail error | 117-323 emmc file access fail error | 117-325 contract manager rtc hardware fail error | 117-326 ess nvram sw access fail error | 117-327 ess nvram emmc card hw access fail error | 117-327 ess nvram emmc card hw access fail error | 117-330 118-311 soft fail error | 117-332 117-335 uninitialised or invalid nvm error | 117-333 348 364 uninitialised or used emmc error | 117-343 log sending parameter fail error | 117-344 invalid user job type fail error | 117-345 ssmm batch setting duration fail error | 117-354 356 358 job limit system fail error | 117-357 tpm fail error | 117-360 date limit exceeding fail error | 117-362 117-363 usb dongle fail error | 117-365 wifi long diag fail error | 118-310 ipsec internal fail error | 121-316 accessory conflict error | 121-318 auth/account settings not supported error | 123-310 to 123-399 ui error | 124-310-314 316 318 322 324 340 356 357 360 id/billing/data mismatch error | … 124-315 317 355 dc132 error | 02 04 and 14 error | 124-319 dc132 error | 08 error | 124-320 seeprom fail error | 124-321 backup sram fail error | 124-323 dc132 06 error | 124-325 billing restoration fail error | 124-326 iot speed not registered error | 124-327 iot speed change fail error | 124-334 to 124-335 ess rom dimm error | 124-337 ess standard ram error | 124-341 351 361 381 391 crum market fail mcu error | 124-342 343 352 362 363 382 383 392 393 crum fail sys error | 124-344 346 348 billing meter mismatch error | 124-345 billing meter type restoration fail error | 124-347 billing count type restoration fail error | 124-349 modal break points restoration fail error | 124-350 354 380 390 crum oem fail all error | 124-359 iot nvm backup restore fail 1 error | 124-372 to 124-374 iot soft fail error | 125-311 314 315 342 psw controller unexpected fail error | 127-310 ess task fatal error | 127-353 354 396 398 399 fatal error | 133-210 to 133-224 133-226 133-701 fax parameter incorrect error | 133-701 replacement character detected error | 133-710 tray select fail error | 500-030 dc612 print ng iot wait state error | 500-033 500-035 diag documents error | 500-990 dc612 printing by any reason error |

Tabloid

Black-and-white

Multifunction Printer

WorkCentre

5225 / 5230

5222

Service

Manual

service-repair-manual.com

June, 2008

1-1

WorkCentre 5222, 5225, 5230

Service Call Procedures

Revision

1 Service Call Procedures

Service Call Procedures…………………………………………………………………………………….. 1-3

Initial Actions…..…….……..……………..…………………..……..…….……..…………………..……… 1-3

Call Flow .…………………..……..…….……..…………………..……………..…………………..……..... 1-4

Detailed Maintenance Activities (HFSI)……………………………….……………………………….. 1-6

Cleaning Procedures………………………………………………………………………………….……… 1-7

Final Actions…………………..…………………..……………..…………………..…….……..……..……. 1-7

service-repair-manual.com

June, 2008

2-1

WorkCentre 5222, 5225, 5230

Status Indicator Raps

Revision

2 Status Indicator RAPs

002 HDD

002-500 UI Error RAP………………………..……………………………………………………………… 2-15

002-770 Job Template Processing — HD Full RAP…..……………………………………….….… 2-15

003 IPS-ESS Communication

003-318 IIT Soft Failure RAP ……………………………………………………………………………… 2-17

003-319 IIT Video Driver Detection Failure RAP ……………………..……………………………. 2-17

003-320 IISS-ESS Communication Failure 1 RAP ………………………………………………… 2-18

003-321 IISS-ESS Communication Failure 2 RAP ………………………………………………… 2-18

003-322 IISS-ESS Communication Failure 3 RAP ………………………………………………… 2-19

003-323 IISS-ESS Communication Failure 4 RAP ………………………………………………… 2-19

003-324 IISS-ESS Communication Failure 5 RAP ………………………………………………… 2-20

003-325 IISS-ESS Communication Failure 6 RAP ………………………………………………… 2-20

003-326 IISS-ESS Communication Failure 7 RAP ………………………………………………… 2-21

003-327 IISS-ESS Communication Failure 8 RAP ………………………………………………… 2-21

003-328 IISS-ESS Communication Failure 9 RAP ………………………………………………… 2-22

003-329 IISS-ESS Communication Failure 10 RAP ………………………….……………..….… 2-22

003-330 IISS-ESS Communication Failure 11 RAP ………………………….……………..….… 2-23

003-331 IISS-ESS Communication Failure 12 RAP ………………………….……………..….… 2-23

003-332 IISS-ESS Communication Failure 13 RAP ………………………….……………..….… 2-24

003-333 IISS-ESS Communication Failure 14 RAP ………………………….……………..….… 2-24

003-334 IISS-ESS Communication Failure 15 RAP ………………………….……………..….… 2-25

003-335 IISS-ESS Communication Failure 16 RAP ………………………….……………..….… 2-25

003-336 IISS-ESS Communication Failure 17 RAP ………………………….……………..….… 2-26

003-337 IISS-ESS Communication Failure 18 RAP ………………………….……………..….… 2-26

003-338 IISS-ESS Communication Failure 19 RAP ………………………….……………..….… 2-27

003-339 IISS-ESS Communication Failure 20 RAP ………………………….……………..….… 2-27

003-340 IISS-ESS Communication Failure 21 RAP ………………………….……………..….… 2-28

003-341 IISS-ESS Communication Failure 22 RAP ………………………….……………..….… 2-28

003-342 IISS-ESS Communication Failure 23 RAP ………………………….……………..….… 2-29

003-343 IISS-ESS Communication Failure 24 RAP ………………………….……………..….… 2-29

003-702 Different magnification, for surface and back RAP ……………....………………...… 2-30

003-750 Book Duplex-Insufficient Docs RAP………………………………………………………… 2-30

003-751 Under PANTHER Capacity (Scan) RAP ………………………………………………….. 2-31

003-752 Cannot scan over 600DPI RAP ……………………………………………………………… 2-31

003-753 Cannot scan over 300DPI RAP ……………………………………………………………… 2-32

003-754 S2X Recovery RAP…………………………..………………………………………………….. 2-32

003-755 S2X Command Error RAP ………………………………………………………….…………. 2-33

003-756 Blank Originals RAP ………..……………………………………….………………………….. 2-33

003-757 Cannot scan over 400DPI RAP ……………………………………………………………… 2-34

003-760 Scan Settings Error RAP ………………………………………………………………………. 2-34

003-761 Incorrect Paper Tray Size RAP………………………………………………………………. 2-35

003-763 Adjustment Chart Not Found RAP ……………….….……………..….……………..….… 2-35

003-764 Image Overlay RAP ………………………..……………………………………………………. 2-36

003-780 FAX Scan Compression Error RAP ………………………………………………………… 2-36

003-795 AMS Limit Error RAP ……………………………………………………………………………. 2-37

003-930 300 DPI Scan RAP ………………………………………………………………………………. 2-37

003-931 400 DPI Scan RAP……………………….…………………………………………..………….. 2-38

003-932 600 DPI Scan RAP……………………….…………………………………………..………….. 2-38

003-933 300 DPI Scan RAP……………………….…………………………………………..………….. 2-39

003-934 400 DPI Scan RAP……………………….…………………………………………..………….. 2-39

003-935 600 DPI Scan RAP……………………….…………………………………………..………….. 2-40

003-940 Memory RAP………………………………………………….……………………………………. 2-40

003-942 Document size Auto Detect Failure RAP …………………………………………………. 2-41

003-944 Image repeat count Failure RAP………..….……………..….……………..….………….. 2-41

003-946 Every direction difference (Copy APS) RAP …………………………………………….. 2-42

003-947 Return Documents counts error RAP………………………………………………………. 2-42

003-948 Return Documents mismatch RAP …………………………………………………………. 2-43

003-952 Document Color Mismatch RAP …………………………………………………………….. 2-43

003-955 Documents size exchange error RAP…………………………………..…………………. 2-44

003-956 Documents size unknown error RAP ………………………………….…………………… 2-44

003-963 No APS object Tray RAP ………………………………………………………………………. 2-45

003-965 ATS/APS No Paper (IIT Detect) RAP ………………………………..……………………. 2-45

003-966 ATS/APS No Destination (IIT) RAP ………………………………………………………… 2-46

003-967 DADF APS No Destination RAP ……………………….……………………………………. 2-46

003-968 Punch Position Error RAP……………………………………………………………………… 2-47

003-969 Punch Size Error RAP…………………………………………………………………………… 2-47

003-970 FAX Line Memory Overflow RAP………………………………………………………….… 2-48

003-971 Prevention Code Detect RAP…………………………………………………………………. 2-48

003-972 Maximum Stored Page Over Flow RAP….……………..….……………..….………….. 2-49

003-973 Every direction difference RAP …………………………………………………..………….. 2-49

003-974 Next Original Specification RAP……………………………………….…………………….. 2-50

003-976 FAX Line Memory Overflow (N up) RAP………………………………………………….. 2-50

003-977 Document Mismatch (Multiple Scan) RAP ……………………………………………….. 2-51

003-978 Color Document Miss Match (Multi Scan) RAP ………………………………………… 2-51

003-980 Staple position error RAP……………………..………………...………………...………….. 2-52

003-981 Staple size error RAP………………………………………..………………………………….. 2-52

003-982 IIT HDD Access Error RAP …..……….…………...……..…….……..……..……………… 2-53

005 DADF

005-121 CVT Feed Sensor On JAM RAP.……………………………………………………………. 2-55

005-122 CVT Simplex/Side1 Pre-Registration On JAM RAP……………………....………….. 2-56

005-123 CVT Simplex/Side1 Registration JAM RAP ……………………………………………… 2-57

005-125 CVT Registration Sensor Off JAM RAP……………..……..…………………………..… 2-58

005-131 CVT Invert On JAM RAP.…………………………………..………………………………….. 2-59

005-132 CVT Invert On JAM 2 RAP……………………………………………………..….………….. 2-60

005-134 CVT Invert Sensor Off JAM (Inverter) RAP………………………………………………. 2-61

005-135 CVT Side2 Pre-Registration On JAM RAP .……………………………………………… 2-62

005-136 CVT Side2 Registration On JAM RAP ………………………………….……..………….. 2-63

005-139 CVT Invert Sensor Off JAM RAP .…………………………………………………………… 2-64

005-145 CVT Registration Sensor Off JAM (Invert) RAP………………………………………… 2-65

005-146 CVT Pre Registration Sensor Off JAM RAP …………………………………………….. 2-66

005-147 CVT Pre Registration Sensor Off JAM (Invert) RAP………………………………….. 2-67

005-194 Size Mismatch Jam on Mix-size RAP ……………………………………………………… 2-68

005-196 CVT Size Mismatch JAM (No Mix) RAP ……………………………..…………………… 2-69

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June, 2008

2-2 5230

Revision

Status Indicator Raps

00 ………………… 2-70

00 ………………… 2-71

005-199 Too Long Size JAM RAP …………………………………………….………………………… 2-72

005-275 DADF ROM Download Error……………………………………………………….…………. 2-73

005-275 DADF Error …………………………………………………………………………………………. 2-73

005-280 DADF EPROM Failure RAP.………………….…………………………………………….… 2-74

005-284 DADF Auto Paper Selection Sensor Logic Failure RAP …..………………………… 2-74

005-285 DADF Nudger Lift Up Failure RAP……………..………….……………………………….. 2-75

005-286 DADF Feed Out Sensor Failure RAP ……….……………………………………….….… 2-76

005-305 CVT Feeder Cover Interlock Open (running) RAP.……………....………………...… 2-78

005-306 Tray Interlock Open RAP …………….………………………………………………………… 2-78

005-309 CVT L/H Interlock Open RAP ………………………………………………..………………. 2-79

005-500 Downloader Failure RAP ….…………………………………………………………………… 2-79

005-906 CVT Feed Sensor Static JAM RAP.………………………………………………………… 2-80

005-907 CVT Pre-Registration Sensor Static JAM RAP…………………………………………. 2-81

005-908 CVT Registration Sensor Static JAM RAP……..…..………….………………………… 2-82

005-909 DADF Lead Sensor Static Jam ………………………………………………………………. 2-82

005-910 DADF Out Sensor Static Jam …………………...….……………………………………….. 2-83

005-911 DADF Exit 1 Sensor Static Jam.…………………………………..………………………… 2-83

005-912 DADF Exit 2 Sensor Static Jam.…………………………………..………………………… 2-84

005-913 CVT Invert Sensor Static JAM RAP….………….…………………………………………. 2-84

005-914 DADF APS1, 2, 3, Sensor Static Jam……………………………..….…………………… 2-85

005-915 CVT APS No1 Sensor Static JAM RAP …………………………………………………… 2-85

005-916 CVT APS No2 Sensor Static JAM RAP …………………………………………………… 2-86

005-917 CVT APS No3 Sensor Static JAM RAP …………………………………………………… 2-87

005-918 CVT Invert Sensor Static Jam RAP …………….…..………………...………………...… 2-87

005-919 DADF Tray Lift Up Failure RAP ……………………………………………………………… 2-88

005-940 DADF No Original Failure RAP……………………………….……………………………… 2-88

005-941 DADF Not Enough Documents Failure RAP…….…..……………………….…………. 2-89

005-942 Doc fault loading on DADF RAP……………………………..……………………………… 2-89

010 Fuser

010-313 Control (Center) Thermistor Failure RAP…………………………………..…………….. 2-91

010-314 Rear Thermistor Failure RAP………………………………….……………………………… 2-92

010-318 Hot-Sagging Recovery Failure RAP ………………..………………...………………...… 2-93

010-320 Heat Roll Over Temperature Failure RAP ………………………………………….….… 2-94

010-327 Fuser On Time Failure RAP…………………………………………………………………… 2-95

010-398 Fuser Lock Failure RAP………………………………………………………………………… 2-96

010-420 Fuser Near end of life RAP…………………………....………………...………………...… 2-96

010-421 Fuser end of life RAP………………....………………...………………...………………...… 2-97

012 Integrated Finisher

012-132 (Integrated Finisher) Ent Sensor ON Jam……………………………………..…………. 2-99

012-151 (Integrated Finisher) Compiler Exit Sensor OFF Jam………………………………… 2-100

012-152 (Integrated Finisher) Compiler Exit Sensor ON Jam…………………………..……… 2-101

012-161 (Integrated Finisher) Set Eject Jam …….……………………………………….…………. 2-102

012-211 (Integrated Finisher) Stacker Tray Fail ….………………………………………………… 2-103

012-221 (Integrated Finisher) Front Tamper Home Sensor ON Fail…………………………. 2-105

012-223 (Integrated Finisher) Front Tamper Home Sensor OFF Fail…………..…………… 2-106

012-224 (Integrated Finisher) Rear Tamper Home Sensor OFF Fail …………..…………… 2-107

012-259 (Integrated Finisher) Eject Home Sensor ON Fail …..………………….…………….. 2-108

012-263 (Integrated Finisher) Rear Tamper Home Sensor ON Fail ……………………....… 2-109

012-280 (Integrated Finisher) Eject Home Sensor OFF Fail…..………………..….………….. 2-110

012-283 (Integrated Finisher) Set Clamp Home Sensor ON Fail..……………………………. 2-111

012-284 (Integrated Finisher) Set Clamp Home Sensor OFF Fail.…………………………... 2-112

012-291 (Integrated Finisher) Stapler Fail……………………….……………………………………. 2-113

012-301 (Integrated Finisher) Top Cover Interlock OPEN ………………………………………. 2-114

012-302 (Integrated Finisher) Front Cover Interlock OPEN…………………………………….. 2-115

012-903 (Integrated Finisher) Paper Remains at Compiler Exit Sensor ……………………. 2-115

012-935 (Integrated Finisher) Paper Remains at Ent Sensor ….………………………………. 2-116

012 LX Finisher

012-111 H-Transport Entrance Sensor Off JAM A RAP (LX)…………………………………… 2-117

012-112 H-Transport Entrance Sensor On JAM A RAP (LX)…………………………………… 2-118

012-126 H-Transport Entrance OFF JAM B RAP (LX)……………………………………………. 2-119

012-131 H-Transport Entrance Sensor On JAM B RAP (LX)…………………………………… 2-120

012-132 H-Transport Entrance Sensor On JAM RAP (LX).…………………………………….. 2-121

012-151 Compiler Exit Sensor Off JAM RAP (LX) …………………………………………………. 2-122

012-152 Compiler Exit Sensor On JAM RAP (LX) …………………………………………………. 2-123

012-161 Finisher Set Eject JAM RAP (LX)……………………………………………………………. 2-124

012-211 Stacker Tray Failure RAP (LX)……………………………………………………………….. 2-125

012-212 Stacker Tray Upper Limit Failure RAP (LX) …………………………….……………….. 2-126

012-213 Stacker Tray Lower Limit Failure RAP (LX) …………………………….……………….. 2-127

012-221 Front Tamper Home Sensor On Failure RAP (LX) ….………………………………… 2-128

012-223 Front Tamper Home Sensor Off Failure RAP (LX) ……………………………………. 2-129

012-224 Rear Tamper Home Sensor Off Failure RAP (LX)…..….…………………………….. 2-130

012-231 Punch Home Sensor ON Fail (LX)…………………………...………………...………….. 2-131

012-243 Booklet Folder Home Sensor ON Fail (LX)…….…..……………………………………. 2-132

012-249 Booklet Front Stapler Fail (LX)………………………………...………………...………….. 2-132

012-259 Eject Home Sensor ON Failure RAP (LX)………………………………………………… 2-133

012-260 Eject Clamp Home Sensor ON Failure RAP (LX) ……………………………………… 2-134

012-263 Rear Tamper Failure RAP (LX)………………………………………………………………. 2-135

012-265 Booklet Folder Home Sensor OFF Fail (LX) …….…..………………………………….. 2-136

012-268 Booklet Rear Stapler Fail (LX) ………………………….……………………………………. 2-136

012-269 Booklet Sub-CPU Communications Fail (LX)……………………………………………. 2-137

012-282 Eject Clamp Home Sensor Off Failure RAP (LX)…………………………..………….. 2-137

012-283 Set Clamp Home Sensor On Failure RAP (LX) .……………………………………….. 2-138

012-284 Set Clamp Home Sensor Off Failure RAP (LX) …………………………………….….. 2-139

012-291 Stapler Failure RAP (LX)……………………………………..….……………..….………….. 2-141

012-295 Staple Move Sensor On Failure RAP (LX)……………………………………………….. 2-141

012-296 Staple Move Sensor Off Failure RAP (LX)……………………………………………….. 2-142

012-300 Eject Cover Open (LX)………………………………………………………………………….. 2-143

012-302 Finisher Front Cover Open RAP (LX) .…………………………………………………….. 2-144

012-303 Finisher H-Transport Cover Open RAP (LX)…………………………………………….. 2-145

012-334 Download Mode Failure RAP (LX)…………………………...………………...………….. 2-145

012-500 Download Failure RAP (LX)…………………………………………………………………… 2-146

012-700 Punch Dust Nearly Full RAP (LX) ………………..….………………………………….….. 2-146

012-901 Finisher H-Transport Entrance Sensor Static JAM RAP (LX)……………………… 2-147

012-903 Paper Remains at Compiler Exit Sensor RAP (LX) .………………………………….. 2-148

012-905 Compile Tray No Paper Sensor JAM RAP (LX)..………………………………………. 2-149

012-923 H-Transport Entrance SNR static JAM B RAP (LX)…………………………………… 2-150

012-935 Paper at Finisher Entrance Sensor (LX) ….………………………………………………. 2-150

012-949 Punch Box Missing RAP (LX) .……………………………………………………………….. 2-151

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June, 2008

2-3

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Status Indicator Raps

Revision

013 LX-Booklet

013-210 Booklet Staple Move Home Sensor ON RAP (LX) ………………………………....… 2-153

013-211 Booklet Staple Move Home Sensor OFF RAP (LX)…………………………………… 2-153

013-212 Booklet Staple Move Position Sensor On Fail RAP (LX) ……………………………. 2-154

013-213 Booklet Staple Move Position Sensor Off Fail RAP (LX) ……………………………. 2-155

013-220 Booklet Fold Detect Fail RAP (LX).………………………….……………………………… 2-156

013-306 Booklet Safety Switches Open RAP (LX) ……...…..………………………………....… 2-156

013-307 Booklet Cover Open RAP (LX) ……………………....………………………………..….… 2-157

016 FAX Service

016-210 Software Option (HDD Error) RAP………………………………………………………….. 2-159

016-211 Software Option (System Memory Low) RAP…………………………………………… 2-159

016-212 Software Option (Page Memory Low) RAP ……………………………………………… 2-160

016-213 Software Option (Printer PWB) RAP……………………………..………………………… 2-160

016-214 Serial Number Mismatch RAP ……………………………………………………………….. 2-161

016-215 Software Option RAP.………………...………………...………………...………………...… 2-161

016-216 Software Option RAP.………………...………………...………………...………………...… 2-162

016-217 Software Option RAP.………………...………………...………………...………………...… 2-162

016-218 PS KIT Not Exist for XDOD RAP .…………………………………………………………… 2-163

016-219 Software Option RAP.………………...………………...………………...………………...… 2-163

016-220 S2X Unrecoverable Error RAP …………………………………….………………………… 2-164

016-221 S2X Communication Error RAP.………………………….…………………………………. 2-164

016-222 S2X self-diag error RAP………………………………………………………………………… 2-165

016-223 S2X SDRAM Error RAP………………………………………………………………………… 2-165

016-224 S2X PCI Reg Error RAP ……………………..……………………………………….……….. 2-166

016-225 S2X ROM CheckSum Error RAP…………………....………………...………………...… 2-166

016-226 S2X IIT Connection Error RAP ………………..……..…………………………..…………. 2-167

016-227 S2X DDR Error RAP ………………………………….….……………………………………… 2-167

016-228 S2X Image Processing Error RAP ………………………………………………………….. 2-168

016-240 S2X NVM CheckSum Fail RAP ……………………………………………………………… 2-168

016-310 ssmm Job Log Full RAP …….……………………………………….………………………… 2-169

016-311 Scanner Install RAP……………………………………...………………...………………...… 2-169

016-315 IIT Interface RAP .………………………………………...………………...………………...… 2-170

016-316 Page Memory Not Detected RAP ……………………………..……………………………. 2-170

016-317 Page Memory Error- Standard RAP ……………………………………………………….. 2-171

016-318 Page Memory Error- Option RAP …………………………………………………………… 2-171

016-321 Fax Module Error RAP………………………………………………………………………….. 2-172

016-322 JBA Account Full RAP ………………………………………………………………………….. 2-172

016-323 Scheduled Image Overwrite RAP …………………...………………...………………...… 2-173

016-324 B Formatter Fatal Error RAP………………………………………………………………….. 2-173

016-330 ESS SystemMemory Fail-1 RAP ……………………………………………………………. 2-174

016-332 ESS SystemMemory Fail-3 RAP ……………………………………………………………. 2-174

016-335 ESS ProgramROM Fail-1 RAP ………………………………………....………………...… 2-175

016-336 ESS ProgramROM Fail-2 RAP ………………………………………....………………...… 2-175

016-337 ESS ProgramROM Fail-3 RAP ………………………………………....………………...… 2-176

016-338 ESS FontROM Fail-1 RAP…………………………………………………………………….. 2-176

016-339 ESS FontROM Fail-2 RAP…………………………………………………………………….. 2-177

016-340 ESS FontROM Fail-3 RAP…………………………………………………………………….. 2-177

016-341 ESS FontROM Fail-4 RAP…………………………………………………………………….. 2-178

016-342 ESS RTC Failure RAP…………………………………………….……………………………. 2-178

016-345 ESS NV-Memory Failure RAP ……………………………………………………………….. 2-179

016-347 ESS PageMemory Failure RAP.…………………………………………………………….. 2-179

016-348 ESS PageMem 0

016-350 ESS SEEP-RO 0

016-351 ESS SEEP-ROM Failure-2 RAP …………………………………………………………….. 2-181

016-360 ESS UI Failure-1 RAP…………………..……………………………………….….………….. 2-181

016-362 ESS UI Failure-2 RAP…………………..……………………………………….….………….. 2-182

016-363 ESS LyraCard Failure RAP..………………………………………………………………….. 2-182

016-364 ESS USB2.0 Host Failure RAP………………………………………………………………. 2-183

016-365 ESS USB2.0 Device Failure RAP …………………………………………………………... 2-183

016-366 ESS HDD Failure-1 RAP….………..……..………....……..……………..…………………. 2-184

016-367 ESS HDD Failure-2 RAP….………..……..………….……..……………..…………………. 2-184

016-368 ESS Torino Failure RAP ……………………………………………….………………………. 2-185

016-369 ESS S2X PWB Failure RAP…………………………………………………………………… 2-185

016-400 802.1x Authentication Failure RAP …………………………………..…………………….. 2-186

016-401 802.1x EAP Type Not Supported RAP…………………………………………………….. 2-186

016-402 802.1x Authentication Failure by Timing Out RAP…………………………………….. 2-187

016-403 802.1x Certificate Failure RAP……………………………………………………………….. 2-187

016-404 802.1x Inside Failure RAP …………………………………..………………………………… 2-188

016-450 SMB Host Name Duplicated RAP…………………………………..………………………. 2-188

016-453 Dynamic DNS — IPv6 NG RAP .…………………...….……………………………………… 2-189

016-454 DNS Dynamic Update RAP.…………………………………………………………………… 2-189

016-455 SMTP Server Time-out RAP………………………………………………………………….. 2-190

016-456 SMTP time asynchronous RAP………………………………………….…………………… 2-190

016-500 DIMM RAP …………………………………………………………………………………..……… 2-191

016-501 S2X RAP……………………..….……………..….……………..….……………..….………….. 2-191

016-502 ROM Write RAP…………………………..……………………………………….….………….. 2-192

016-503 SMTP Redirector RAP …………………………………………………………..….………….. 2-192

016-504 Redirector POP Server RAP ………………………………………………………………….. 2-193

016-505 Redirector POP Authentication RAP……………………………………………………….. 2-193

016-513 XPS Error RAP…………………………………………………………………………………….. 2-194

016-514 XPS Error RAP…………………………………………………………………………………….. 2-194

016-515 XPS Short of Memory RAP ……………………………………………………………………. 2-195

016-516 XPS PrintTicket Description Error RAP……………………………………………………. 2-195

016-517 PS Booklet Illegal Color Mode Change RAP ……………………………………………. 2-196

016-519 Device DV — Reached Limit RAP……………………….……………………………………. 2-196

016-522 LDAP RAP ……………………...………………...………………...………………...………….. 2-197

016-523 LDAP RAP ……………………...………………...………………...………………...………….. 2-197

016-524 LDAP RAP ……………………...………………...………………...………………...………….. 2-198

016-525 LDAP RAP ……………………...………………...………………...………………...………….. 2-198

016-526 LDAP RAP ……………………...………………...………………...………………...………….. 2-199

016-527 LDAP RAP ……………………...………………...………………...………………...………….. 2-199

016-533 LDAP RAP ……………………...………………...………………...………………...………….. 2-200

016-534 LDAP RAP ……………………...………………...………………...………………...………….. 2-200

016-539 LDAP RAP ……………………...………………...………………...………………...………….. 2-201

016-574 Host Name Error RAP…………………………………………………………………………… 2-201

016-575 DNS Server Error in FTP RAP……………………………………………………………….. 2-202

016-576 Server Connection Error in FTP RAP ………………..……………………………………. 2-202

016-577 FTP Service RAP…………………………..……………………………………………..……… 2-203

016-578 Login/Password Error RAP ..………………...………………...………………...………….. 2-203

016-579 Scanning Picture Error RAP……………………………..……………………………………. 2-204

016-580 File Name Acquisition Failure RAP…………………………………………………………. 2-204

016-581 File Name Suffix Limit Error RAP……………………………………………………………. 2-205

016-582 File Creation Failure RAP …………………………………………………….……………….. 2-205

service-repair-manual.com

June, 2008

2-4 WorkCentre 5222, 5225, 5230

Revision

Status Indicator Raps

016-583 Lock Folder Creation Failure RAP …………………………..……………………………… 2-206

016-584 Folder Creation Failure RAP………………….…………………………………………….… 2-206

016-585 File Delete Failure RAP .……………………………………………………………………….. 2-207

016-586 Lock Folder Delete Failure RAP .….……………..….……………..….……………..….… 2-207

016-587 Folder Delete Failure RAP ……………………………………………………………….….… 2-208

016-588 Data Write-in Failure RAP…………………………………….…………………….…………. 2-208

016-589 Data Read Failure RAP …………..….………….…………………………………………….. 2-209

016-590 Data Reading Failure RAP…………………………………………………………………….. 2-209

016-591 Scan Filing Policy Injustice RAP.……………………………………………………………. 2-210

016-592 NEXTNAME.DAT file access error RAP ………………………………………………….. 2-210

016-593 Internal Scan Error RAP ……………………………………………………………………….. 2-211

016-594 TYPE Command Failure RAP……………………………….……………………………….. 2-211

016-595 Port Command Failure RAP ………………………………………………………………..… 2-212

016-596 CDUP Command Failure RAP……………..……....…......….…………………..……….. 2-212

016-597 Same Name File Exists RAP .………………….…………………………………………..… 2-213

016-600 Key Operator Authentication Locked RAP….…....………………...………………...… 2-213

016-601 Illegal Access Detection RAP ……………………..…………………………………………. 2-214

016-700 Password is Under Minimum RAP………………………………….………………………. 2-214

016-701 ART EX Memory Expended RAP …………………...……………………………………… 2-215

016-702 Out of Page Buffer RAP………………………………………………………………………… 2-215

016-703 E-mail To Invalid Box RAP…………………………………………………………………….. 2-216

016-704 Mailbox Full RAP .……………………………………………..…………………………………. 2-216

016-705 Secure Print RAP………………………………………….……………..….……………..….… 2-217

016-706 Maximum Users Exceeded RAP………………………………………………….…………. 2-217

016-707 Sample Print RAP……………………………………………..…………………………………. 2-218

016-708 HDD Full Annotation/Watermark RAP ………..….…..…………..……………..……….. 2-218

016-709 ART EX Command RAP …………………………………………………………….…………. 2-219

016-710 Delayed Print RAP…………………………………………….…………………………………. 2-219

016-711 E-mail Transmission Size Limit RAP ……………....………………...………………...… 2-220

016-712 Panther Capacity (I-Formatted) RAP ….…………………………..….……………..….… 2-220

016-713 Security Box Password RAP……………………….….……………………………………… 2-221

016-714 Security Box Enable RAP ………………….……………………………………….…………. 2-221

016-716 TIFF Data Overflow RAP ……………………………………….……………………………… 2-222

016-717 Fax/iFax Send RAP …………..……………………………………….………………………… 2-222

016-718 PCL6 Memory RAP.………………………..……………………………………………………. 2-223

016-719 Out of PCL Memory RAP………………………………………………………………………. 2-223

016-720 PCL Command RAP ……………………….……………………………………….…………… 2-224

016-722 Staple Position RAP………………………….……………………………………….…………. 2-224

016-723 Punch Position Error RAP…………………………………..…………………………………. 2-225

016-724 Staple Position RAP………………………….……………………………………….…………. 2-225

016-725 B-Formatter Image RAP …………………………….….……………………………………… 2-226

016-727 Printer Request….……………………………………………..…………………………………. 2-226

016-728 TIFF Data Unsupported RAP…………………………………………………………………. 2-227

016-729 TIFF Data Size RAP …..………………………………………………………………………… 2-227

016-730 ART Command Unsupported RAP …………………………………....………………...… 2-228

016-731 TIFF Data Invalid RAP………………………..…………………………...…………………… 2-228

016-732 Form Not Registered RAP ………………………..………………………………………...… 2-229

016-733 Destination Address RAP ………..……………………………………………………………. 2-229

016-734 Transmission Report RAP ……….….……………..….……………..….……………..….… 2-230

016-735 Updating Job Template RAP ………………………....………………...………………...… 2-230

016-736 Remote Directory Lock RAP ………………………………………………………………….. 2-231

016-737 Remote Directory Removal RAP ……………………………………………………………. 2-231

016-738 PS Booklet Output Size Illegal RAP………………………………………………………… 2-232

016-739 Document and Output Mismatch RAP .……………………..………………...………….. 2-232

016-740 Output Tray Incorrect RAP…………….…………………………………………..………….. 2-233

016-741 Cannot Shift to Download Mode Failure RAP…………………………………………… 2-233

016-742 Download Data ProductID Error RAP ……………………………..………………………. 2-234

016-743 Download Data Model Mismatch RAP……………………………………………..……… 2-234

016-744 Download Data CheckSum Error RAP…………………………..………………………… 2-235

016-745 XPJL Soft Failure RAP…………………………………….……..…………………………..… 2-235

016-746 Unsupported PDF File RAP ………………………….……………………………………….. 2-236

016-747 Insufficient Memory………………………….….……………..….……………..….………….. 2-236

016-748 HDD Full RAP……….……..……………..……………..……..……………..………..……..… 2-237

016-749 Post Script Font RAP ……………………………………………………………………………. 2-237

016-750 Print Job RAP..………………...………………...………………...………………...………….. 2-238

016-751 PDF RAP…………………………………………………………………………………………….. 2-238

016-752 PDF Memory Limit RAP…………………………………..……………………………………. 2-239

016-753 PDF Password Mismatch RAP ………………………………………………………………. 2-239

016-755 PDF Print Prohibited RAP………………………………..……………………………………. 2-240

016-756 Auditron — Prohibit Service RAP………………………………………………………….….. 2-240

016-757 Auditron — Invalid User RAP …………………………………………………………………… 2-241

016-758 Auditron — Disabled Function RAP ………………………………….………………………. 2-241

016-759 Auditron — Reached Limit RAP …………..….……………..….……………..….………….. 2-242

016-760 PostScript Decompose RAP ……………………..…………………………………………… 2-242

016-761 FIFO Empty RAP ……………..………………...………………...………………...………….. 2-243

016-762 Print Language RAP .………………….…………………………………………….………….. 2-243

016-763 POP Server is not found RAP……………………………………………..…………………. 2-244

016-764 SMTP Server Connection RAP ………………………………………………………………. 2-244

016-765 SMTP Server HDD Full RAP………………………………………..………………………… 2-245

016-766 SMTP Server File System RAP ………………………….………………………………….. 2-245

016-767 Invalid E-mail Address RAP………………………..…………………………………………. 2-246

016-768 Invalid Sender Address RAP………………………………………………………………….. 2-246

016-769 SMTP Server Unsupported DSN RAP……………………………………..……………… 2-247

016-770 FAX Function Cancelled RAP………………………………………………………………… 2-247

016-771 JBIG Parameter RAP…………………………………………………………….….………….. 2-248

016-772 JBIG Parameter RAP…………………………………………………………….….………….. 2-248

016-773 JBIG Parameter RAP…………………………………………………………….….………….. 2-249

016-774 JBIG Parameter RAP…………………………………………………………….….………….. 2-249

016-775 JBIG Parameter RAP…………………………………………………………….….………….. 2-250

016-776 JBIG Parameter RAP…………………………………………………………….….………….. 2-250

016-777 JBIG Parameter RAP…………………………………………………………….….………….. 2-251

016-778 JBIG Parameter RAP…………………………………………………………….….………….. 2-251

016-779 Scanned Image Conversion Error RAP …………………....………………...………….. 2-252

016-780 Attached Document TIFF RAP.………………………………………………………………. 2-252

016-781 Scan Server Connect Error RAP…………………………………………………………….. 2-253

016-782 Scan Server Login Error RAP ………………………………………………………………… 2-254

016-783 Invalid Server Path RAP .……………………..………………...………………...………….. 2-255

016-784 Server Write Error RAP…………………….…………………………………………………… 2-256

016-785 Server HD Full RAP ……………………………………………………………………………… 2-256

016-786 HD Full-Scan Write Error RAP……………………………………………………………….. 2-257

016-787 Invalid Server IP ADD RAP.………………………….……………………………………….. 2-257

016-788 Retrieve to Browser RAP ………………………….…………………………………………… 2-258

016-789 HD Full — Job Memory RAP………………………………….….……………..….………….. 2-258

016-791 File Retrieve RAP………..……………………………………………………………………….. 2-259

service-repair-manual.com

June 2008

WorkCentre 5222, 5225, 5230

Status Indicator Raps

Revision

016-792 Specified J 259

016-793 MF I/O HD 260

016-799 PLW Print Instruction RAP…………………………………………………………………….. 2-260

016-981 HDD access error RAP ………….....……………..…………………..……………..……….. 2-261

016-982 HDD access error 2 RAP……………..………...….……...…………..…………………….. 2-261

016-983 Log Image Storage Area on Disk Full RAP…………………………………………….… 2-262

016-985 Data size overflow (Scan to E-mail) RAP ……..…..…………………………………….. 2-262

018 LDAP

018-400 IPSEC Error (Configuration Mismatch) RAP…………………………………………..… 2-263

018-500 CA Message Receiver Boot Error (S_cert lost) RAP …..…………………………….. 2-263

018-501 CA Server Connection Error RAP…………………………………………………………… 2-264

018-502 Login Failure in SMB RAP ……………………………………….……………………………. 2-264

018-503 CA Message Receiver Timeout RAP……………….……………..….……………..….… 2-265

018-504 CA SessionID Mismatch RAP……………………………………………………….……….. 2-265

018-505 SMB-DOS protocol error RAP ……………………………………..………………………… 2-266

018-506 CA FieldID Mismatch RAP…………………………………………………………………….. 2-266

018-507 CA Credential Error RAP …………………………………………….………………………… 2-267

018-508 CA Server Fatal Error RAP ……………………………………………………………………. 2-267

018-509 Template Parameter Conflict RAP…………………………..……………………………… 2-268

018-509 Template Parameter Conflict RAP…………………………..……………………………… 2-268

018-510 Host name solution error in BMLinkS RAP.……………………..………………………. 2-269

018-511 DNS server un-sets up in BMLinkS RAP ……………………….………………………… 2-269

018-512 Service Connect error in BMLinkS RAP ………………………………………………….. 2-270

018-513 BMLinkS Service Not Found RAP ………………………………………………………….. 2-270

018-514 BMLinkS Access-Right-Violation RAP …………………………….….…………………… 2-271

018-515 BMLinkS Storage-Access-Error RAP………………………………………………………. 2-271

018-516 BMLinkS unsupported-attribute RAP ……………...…..………………………………….. 2-272

018-517 BMLinkS Storage-Full RAP……………………..……..…………………………..…………. 2-272

018-518 BMLinkS Operation-Not-Available RAP……………………..……………………………. 2-273

018-519 BMLinkS unknown-error RAP ………………………………………………………………… 2-273

018-520 Internal error in BMLinkS Scan RAP……………………………………………………….. 2-274

018-521 Request Send Failure in BMLinkS RAP…………………………………………………… 2-274

018-522 Response receive failure in BMLinkS RAP.……………………..………………………. 2-275

018-523 Image Send Failure in BMLinkS RAP………………………..……………………………. 2-275

018-524 Invalid Device Network Setting RAP.………………………………………………………. 2-276

018-525 HDD Full or HDD Access Error RAP ……………..…….….….…………………..……… 2-276

018-526 Rejected to be Refresh RAP……………………………….…………………………………. 2-277

018-527 JT Monitor Internal Error RAP………………………………………………………………… 2-277

018-528 Soap Request Error RAP.……………………………………………………………………… 2-278

018-529 Duplicate Scan Request RAP.……………………………………….….……………..….… 2-278

018-530 Authentication Error RAP……………………………………….……………………………… 2-279

018-531 Failed to Create a New Job RAP……………………………………………………………. 2-279

018-532 Too Many Jobs to Create a New Job RAP .....………………………………………….. 2-280

018-543 Shared name error in SMB server RAP…………………………………………………… 2-280

018-547 Number restriction over of SMB scan users RAP …………………………….……..… 2-281

018-596 LDAP Protocol Error 596 RAP ……………….………………………………………………. 2-281

018-701 LDAP RAP ………………………………………………………………………………………….. 2-282

018-702 LDAP RAP ………………………………………………………………………………………….. 2-282

018-703 LDAP RAP ………………………………………………………………………………………….. 2-283

018-704 LDAP RAP ………………………………………………………………………………………….. 2-283

018-705 LDAP RAP ………………………………………………………………………………………….. 2-284

018-706 LDAP RAP ……………………...………………...………………...………………...………….. 2-284

018-707 LDAP RAP ……………………...………………...………………...………………...………….. 2-285

018-708 LDAP RAP ……………………...………………...………………...………………...………….. 2-285

018-710 LDAP RAP ……………………...………………...………………...………………...………….. 2-286

018-711 LDAP RAP ……………………...………………...………………...………………...………….. 2-286

018-712 LDAP RAP ……………………...………………...………………...………………...………….. 2-287

018-713 LDAP RAP ……………………...………………...………………...………………...………….. 2-287

018-714 LDAP RAP ……………………...………………...………………...………………...………….. 2-288

018-716 LDAP RAP ……………………...………………...………………...………………...………….. 2-288

018-717 LDAP RAP ……………………...………………...………………...………………...………….. 2-289

018-718 LDAP RAP ……………………...………………...………………...………………...………….. 2-289

018-719 LDAP RAP ……………………...………………...………………...………………...………….. 2-290

018-720 LDAP RAP ……………………...………………...………………...………………...………….. 2-290

018-721 LDAP RAP ……………………...………………...………………...………………...………….. 2-291

018-732 LDAP RAP ……………………...………………...………………...………………...………….. 2-291

018-733 LDAP RAP ……………………...………………...………………...………………...………….. 2-292

018-734 LDAP RAP ……………………...………………...………………...………………...………….. 2-292

018-735 LDAP RAP ……………………...………………...………………...………………...………….. 2-293

018-736 LDAP RAP ……………………...………………...………………...………………...………….. 2-293

018-748 LDAP RAP ……………………...………………...………………...………………...………….. 2-294

018-749 LDAP RAP ……………………...………………...………………...………………...………….. 2-294

018-750 LDAP RAP ……………………...………………...………………...………………...………….. 2-295

018-751 LDAP RAP ……………………...………………...………………...………………...………….. 2-295

018-752 LDAP RAP ……………………...………………...………………...………………...………….. 2-296

018-753 LDAP RAP ……………………...………………...………………...………………...………….. 2-296

018-754 LDAP RAP ……………………...………………...………………...………………...………….. 2-297

018-764 LDAP RAP ……………………...………………...………………...………………...………….. 2-297

018-765 LDAP RAP ……………………...………………...………………...………………...………….. 2-298

018-766 LDAP RAP ……………………...………………...………………...………………...………….. 2-298

018-767 LDAP RAP ……………………...………………...………………...………………...………….. 2-299

018-768 LDAP RAP ……………………...………………...………………...………………...………….. 2-299

018-769 LDAP RAP ……………………...………………...………………...………………...………….. 2-300

018-770 LDAP RAP ……………………...………………...………………...………………...………….. 2-300

018-771 LDAP RAP ……………………...………………...………………...………………...………….. 2-301

018-780 LDAP RAP ……………………...………………...………………...………………...………….. 2-301

018-781 LDAP RAP ……………………...………………...………………...………………...………….. 2-302

018-782 LDAP RAP ……………………...………………...………………...………………...………….. 2-302

018-783 LDAP RAP ……………………...………………...………………...………………...………….. 2-303

018-784 LDAP RAP ……………………...………………...………………...………………...………….. 2-303

018-785 LDAP RAP ……………………...………………...………………...………………...………….. 2-304

018-786 LDAP RAP ……………………...………………...………………...………………...………….. 2-304

018-787 LDAP RAP ……………………...………………...………………...………………...………….. 2-305

018-788 LDAP RAP ……………………...………………...………………...………………...………….. 2-305

018-789 LDAP RAP ……………………...………………...………………...………………...………….. 2-306

018-790 LDAP RAP ……………………...………………...………………...………………...………….. 2-306

018-791 LDAP RAP ……………………...………………...………………...………………...………….. 2-307

018-792 LDAP RAP ……………………...………………...………………...………………...………….. 2-307

018-793 LDAP RAP ……………………...………………...………………...………………...………….. 2-308

018-794 LDAP RAP ……………………...………………...………………...………………...………….. 2-308

018-795 LDAP RAP ……………………...………………...………………...………………...………….. 2-309

018-796 LDAP RAP ……………………...………………...………………...………………...………….. 2-309

018-797 LDAP RAP ……………………...………………...………………...………………...………….. 2-310

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2-6 WorkCen

Revision

Status Indicator Raps

021 FAX

021-947 Subtractive Accessory Disable (Scan) RA …………………………………………….. 2 311

021-948 Subtractive Accessory Disable (Print) RAP ……………………………………………… 2-311

021-949 Subtractive Accessory Disable RAP.………………………………....…………………… 2-312

024 IOT-ESS Communication a-finisher

024-916 (A-Finisher) Mix Stack Full.……………………………………………………………………. 2-313

024-917 (A-Finisher) Stacker Tray Staple Set Over Count……………………………………… 2-314

024-928 (A-Finisher) Scratch Sheet Compile ……….…………………………………………….… 2-316

024-930 (A-Finisher) Stacker Tray Full Stack ………………..………………...………………...… 2-316

024-976 (A-Finisher) Staple NG………………………….………………………………………………. 2-318

024-977 (A-Finisher) Stapler Feed Ready Fail …………………..…………………………………. 2-319

024-979 (A-Finisher) Stapler Near Empty……………………..………………………………..….… 2-319

024-980 (A-Finisher) Stacker Tray Full Stack ………………..………………...………………...… 2-320

024-982 (A-Finisher) Stacker Lower Safety Warning……………………..….…………………… 2-321

024 IOT-ESS Communication

024-340 IOT-ESS Communication Failure 1 RAP …………………………….……………..….… 2-323

024-341 IOT-ESS Communication Failure 2 RAP …………………………….……………..….… 2-323

024-342 IOT-ESS Communication Failure 3 RAP …………………………….……………..….… 2-324

024-343 IOT-ESS Communication Failure 4 RAP …………………………….……………..….… 2-324

024-345 IOT-ESS Communication Failure 5 RAP …………………………….……………..….… 2-325

024-346 IOT-ESS Communication Failure 6 RAP …………………………….……………..….… 2-325

024-347 IOT-ESS Communication Failure 7 RAP …………………………….……………..….… 2-326

024-348 IOT-ESS Communication Failure 8 RAP …………………………….……………..….… 2-326

024-349 IOT-ESS Communication Failure 9 RAP …………………………….……………..….… 2-327

024-350 IOT-ESS Communication Failure 10 RAP …………………………..………………...… 2-327

024-351 IOT-ESS Communication Failure 11 RAP …………………………..………………...… 2-328

024-354 IOT-ESS Communication Failure 14 RAP …………………………..………………...… 2-328

024-356 IOT-ESS Communication Failure 16 RAP …………………………..………………...… 2-329

024-362 Page Sync Illegal Start RAP …………………………………..……………………………… 2-329

024-363 Page Sync Illegal Stop RAP .……………………………………..………………………….. 2-330

024-364 DMA Transfer RAP ………………………………..…………………………………………..… 2-330

024-367 Decompress Other Failure RAP ………………………….…………………………………. 2-331

024-368 PCI Error RAP………………………………………………………..……………………………. 2-331

024-370 Marker Code Detection Failure RAP…………………………………..………………...… 2-332

024-371 IOT-ESS Communication Failure 21 RAP …………………………..………………...… 2-332

024-372 IOT-ESS Communication Failure 22 RAP …………………………..………………...… 2-333

024-373 IOT-ESS Communication Failure 23 RAP …………………………..………………...… 2-333

024-375 IOT-ESS Communication Failure 24 RAP …………………………..………………...… 2-334

024-600 Billing Master Counter RAP ……….………..….....……...…………..…………………….. 2-334

024-601 Billing Backup Counter 1 RAP .……..……..……..………..….……..……………..……... 2-335

024-602 Billing Backup Counter 2 RAP .……..……..……..………..….……..……………..……... 2-335

024-603 Software Key Master Counter RAP ………….…………………………………………..… 2-336

024-604 Software Key Backup Counter 1 RAP ……………………….……………………………. 2-336

024-605 Software Key Backup Counter 2 RAP ……………………….……………………………. 2-337

024-700 Shortage Memory Capacity, or no Hard Disk RAP…..……………………………….. 2-337

024-742 Output Paper for Booklet, Over Counts RAP…………………………………..……….. 2-338

024-746 Print Request Failure-Paper RAP ……….……...…..……………..….……………..….… 2-338

024-747 Print Instruction Failure RAP………………..………………………………………………… 2-339

024-748 Bates Numbering Digit Over RAP………………..….……………..….……………..….… 2-339

024-775 Output paper for Booklet, over counts 2 RAP….…..………………………………...… 2-340

0 Tray 1 size mismatch RAP………………………………………………..…………………… 2-340

1 Tray 2 size mismatch RAP………………………………………………..…………………… 2-341

024-912 Tray 3 size mismatch RAP………………………………………………..…………………… 2-342

024-913 Tray 4 size mismatch RAP………………………………………………..…………………… 2-343

024-914 Tray 6 size mismatch RAP………………………………………………..…………………… 2-344

024-915 Tray 7 size mismatch RAP………………………………………………..…………………… 2-345

024-916 Mix Full Stack RAP ……………………………………..……………………………………….. 2-346

024-917 Stacker Tray Staple Set Over Count RAP .………………………………………………. 2-347

024-919 Face UP Tray Close RAP …………………….……………..….……………..….………….. 2-348

024-920 Face Down Tray 1 Paper Full RAP……………………………………………………….… 2-348

024-921 Face Up Tray 1 Paper Full………………..….……………..….……………..….………….. 2-349

024-922 Face Down Tray 2 Paper Full ……………………….……………………………………….. 2-349

024-926 Punch Dust Box Miss Set………………………….……………………………………….….. 2-350

024-928 Scratch Sheet Compile ……………………………………..………………………………….. 2-350

024-930 Stacker Tray Full (Large Size Full)……………………………………………...………….. 2-351

024-934 Paper kind Mismatch…………………………...………………...………………...………….. 2-351

024-939 OHP Kind Mismatch……………………………………………………..………………………. 2-352

024-946 Tray 1 Out Of Place RAP………………………………………………………………………. 2-352

024-947 Tray 2 Out Of Place RAP………………………………………………………………………. 2-353

024-948 Tray 3 Out Of Place RAP………………………………………………………………………. 2-353

024-949 Tray 4 Out Of Place RAP………………………………………………………………………. 2-354

024-950 Tray 1 Empty RAP ………………………………………..……………………………………… 2-354

024-951 Tray 2 Empty RAP ………………………………………..……………………………………… 2-355

024-952 Tray 3 Empty RAP ………………………………………..……………………………………… 2-355

024-953 Tray 4 Empty RAP ………………………………………..……………………………………… 2-356

024-954 MPT Empty RAP………………………………………………………………………………….. 2-356

024-955 Tray 6 Empty……………………………………...………………...………………...………….. 2-357

024-958 MPT Size Failure RAP ………………………………………………………………………….. 2-357

024-959 Tray 1 size mismatch RAP………………………………………………..…………………… 2-358

024-960 Tray 2 size mismatch RAP………………………………………………..…………………… 2-358

024-961 Tray 3 size mismatch RAP………………………………………………..…………………… 2-359

024-962 Tray 4 size mismatch RAP………………………………………………..…………………… 2-359

024-965 ATS/APS No Paper (IOT detect) RAP …………………………………………………….. 2-360

024-966 ATS/APS No Destination Error RAP……………………………………………………….. 2-361

024-967 Different width Mix Paper detect (Stapler job) RAP ….…………..…………………… 2-361

024-968 Stapler / Punch Batting ……………………………………………………………………….… 2-362

024-969 Different Width Mix Punch…………………………….……………………………………….. 2-362

024-970 Tray 6 Out Of Place ……………………………………………………………………………… 2-363

024-972 Tray 6 Size Mismatch……………………………………………………………………………. 2-363

024-975 Copy Booklet Sheets Counts Over …………………………………….…………………… 2-364

024-976 Finisher Staple Status Failed RAP………………………………….………………………. 2-364

024-977 Stapler Feed Ready Failure RAP……………………………………….…………………… 2-365

024-978 Booklet Stapler Fault…………………………………………………………………………….. 2-365

024-979 Stapler Near Empty RAP ……………………………..……………………………………….. 2-366

024-980 Finisher Stacker Tray Full RAP……………..………………...………………...………….. 2-366

024-981 Finisher Top Tray Full ……....………………...………………...………………...………….. 2-367

024-982 Stacker Lower Safety warning RAP………………………………………………………… 2-368

024-985 MPT Feed Failure RAP.……………………….……………..….……………..….………….. 2-369

024-989 Booklet Low Staple ………………………….….……………..….……………..….………….. 2-369

024 IOT-ESS Communication sb-finisher

024-916 Mix Full Stack RAP ……………………………………..……………………………………….. 2-371

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Status Indicator Raps

Revision

024-917 Stacker Tray Staple Set Over Count RAP ……………………………………………….. 2-372

024-928 Scratch Sheet Compile RAP…………….……………………………………………………. 2-372

024-976 Finisher Staple Status Failed RAP………………………………..………………………… 2-373

024-977 Stapler Feed Ready Failure RAP………………………………….………………………… 2-373

024-978 Booklet Front/Rear Stapler Fail………………………………………....………………...… 2-374

024-979 Stapler Near Empty RAP …………………………………………..………………………….. 2-375

024-980 Finisher Stacker Tray Full RAP……………………………….……………………………… 2-375

024-982 Stacker Lower Safety warning RAP………………………………………………………… 2-376

024-984 Booklet Low Staple F……………………………….………………………………………...… 2-377

024-989 Booklet Low Staple R…………………………………....………………...………………...… 2-378

026 Address Book

026-700 LDAP Protocol Max Error RAP ………………………………………………………………. 2-379

026-702 Address Book Directory Service Overflow RAP………………………….…………….. 2-379

027 MAIL

027-400 Net Off Line RAP ………………..……………………………………….….……………..….… 2-381

027-442 Duplicate IP Address RAP….…………………………………………….……………..….… 2-381

027-443 DNS Renewal Failure of Dynamic RAP…..………………………………….…………… 2-382

027-444 Duplicate IP Address RAP….…………………………………………….……………..….… 2-382

027-445 Illegal IP Address RAP.……………………..……………………………………….…………. 2-383

027-446 Duplicate IP Address RAP….…………………………………………….……………..….… 2-383

027-447 Duplicate IP Address RAP….…………………………………………….……………..….… 2-384

027-452 Duplicate IP Address RAP….…………………………………………….……………..….… 2-384

027-500 SMTP Server Mail I/O RAP………………………………………..………………………….. 2-385

027-501 POP Server RAP …………………………………………………………………………………. 2-385

027-502 POP Authentication RAP ………………………………………………....…………………… 2-386

027-503 POP server communication timeout RAP.……………………………………………….. 2-386

027-504 Invalid Response Reception from SMTP Server RAP ….……………………………. 2-387

027-513 SMB Scan Client RAP ..……..………..……..……..……………..……………..……..……. 2-387

027-514 Host Name Solution Error RAP……………………………….……………………………… 2-388

027-515 DNS Server Error in SMB RAP………………………………………………………………. 2-388

027-516 Server Connection Error in SMB RAP …………………………………………………….. 2-389

027-518 Login/Password Error RAP ……………………………………………………………………. 2-389

027-519 Scanning Picture Error RAP ………………………………………………………………….. 2-390

027-520 File Name Acquisition Failure RAP……………………………….………………………… 2-390

027-521 File Name Suffix Limit Error RAP………………………………….………………………… 2-391

027-522 File Creation Failure RAP …………………………………….…………………….…………. 2-391

027-523 Lock Folder Creation Failure RAP …………………………..……………………………… 2-392

027-524 Folder Creation Failure RAP………………….…………………………………………….… 2-392

027-525 File Delete Failure RAP .……………………………………………………………………….. 2-393

027-526 Lock Folder Delete Failure RAP .….……………..….……………..….……………..….… 2-393

027-527 Folder Delete Failure RAP ……………………………………………………………….….… 2-394

027-528 Data Write-in Failure RAP…………………………………….…………………….…………. 2-394

027-529 Data Read Failure RAP …………..….………….…………………………………………….. 2-395

027-530 Data Reading Failure RAP…………………………………………………………………….. 2-395

027-531 Scan Filing Policy Injustice RAP.……………………………………………………………. 2-396

027-532 NEXTNAME.DAT file access error RAP ………………………………………………….. 2-396

027-533 Internal Scan Error RAP ……………………………………………………………………….. 2-397

027-543 Server Name Specification Error RAP …………………………………………………….. 2-397

027-547 SMB Protocol error 4-007 RAP………………………………………………………………. 2-398

027-548 SMB Protocol error 4-008 RAP………………………………………………………………. 2-398

027 ……………….. 2-399

027 ……………….. 2-399

027-565 SMB Protocol error 4-025 RAP.……………………………………………………………… 2-400

027-566 SMB Protocol error 4-026 RAP.……………………………………………………………… 2-400

027-569 SMB (TCP/IP) is not Started RAP…………………………………………………………… 2-401

027-572 SMB Protocol error 4-032 RAP.……………………………………………………………… 2-401

027-573 SMB Protocol error 4-033 RAP.……………………………………………………………… 2-402

027-574 SMB Protocol error 4-034 RAP.……………………………………………………………… 2-402

027-576 SMB Protocol error 4-036 RAP.……………………………………………………………… 2-403

027-578 SMB Protocol error 4-038 RAP.……………………………………………………………… 2-403

027-584 SMB Protocol error 4-044 RAP.……………………………………………………………… 2-404

027-585 SMB Protocol error 4-045 RAP.……………………………………………………………… 2-404

027-586 SMB Protocol error 4-046 RAP.……………………………………………………………… 2-405

027-587 SMB Protocol error 4-047 RAP.……………………………………………………………… 2-405

027-588 SMB Protocol error 4-048 RAP.……………………………………………………………… 2-406

027-589 SMB Protocol error 4-049 RAP.……………………………………………………………… 2-406

027-590 SMB Protocol error 4-050 RAP.……………………………………………………………… 2-407

027-591 SMB Protocol error 4-051 RAP.……………………………………………………………… 2-407

027-599 SMB Protocol error 4-other codes RAP …..………………………………………………. 2-408

027-702 Certificate for Recipients, was not Found RAP.………………….…………………….. 2-408

027-703 Certificate for Recipients, has Expired RAP……………………………………………… 2-409

027-704 Certificate for Recipients, was Untrusted RAP……………………..…………………… 2-409

027-705 Certificate for Recipients, was revoked RAP …………………………………….……… 2-410

027-706 Certificate RAP……………………….……………………………………………………………. 2-410

027-707 Certificate Expired RAP …………………………………..……………………………………. 2-411

027-708 Certificate Valid RAP…………………….…………………………………………..………….. 2-411

027-709 Certificate Revoked RAP ………………………………………..………………...………….. 2-412

027-710 Invalid S/MIME Mail RAP…………………………………………………………………….… 2-412

027-711 S/MIME Mail Certificate RAP ……………………………………………………………..….. 2-413

027-712 S/MIME Mail Certificate RAP ……………………………………………………………..….. 2-413

027-713 S/MIME Mail Altered RAP ………………………………………………………....………….. 2-414

027-714 S/MIME Mail Invalid RAP……………………………………………………..……………….. 2-414

027-715 S/MIME Mail Certificate Registration RAP …..…………………………………………… 2-415

027-716 Email Signature RAP ……………………………………………………….…………………… 2-415

027-730 SMTP Mail Division Error RAP……………………………………………………………….. 2-416

027-737 Template Server Read RAP…………………………………………………………………… 2-416

027-739 Invalid Template Server Path RAP ………………….……………………………………… 2-417

027-740 Template Server Login RAP ……………………………………………………...………….. 2-417

027-741 Template Server Connect RAP…………………………..………………………………….. 2-418

027-742 HDD File System RAP …….……………….………....……..…………………..……………. 2-418

027-743 Template Server Install RAP……………………..……………………………………….….. 2-419

027-744 Template Address RAP………………………..………………...………………...………….. 2-419

027-745 Template Address Server RAP.………………….…..…………………….……………….. 2-420

027-750 Fax Document Inhibited RAP…………….….……………..….……………..….………….. 2-420

027-751 Job Template Analysis RAP……………………………….………………………………….. 2-421

027-752 Required User Entry Not Entered RAP……………………………………………………. 2-421

027-753 Job Flow Service Disabled RAP ……………….....…..……………………………………. 2-422

027-754 Job Flow Service File Signature Mismatch RAP.……………………………….……… 2-422

027-760 XJT Command Fail RAP……………………………………………………………………….. 2-423

027-761 Web Print Time Out RAP ………………………………………………………………………. 2-423

027-762 Illegal Web Print Job Ticket RAP ………………………….….……………..….………….. 2-424

027-772 SMTP Server Error (HELO) RAP……………………………………………………………. 2-424

service-repair-manual.com