Операция не выполнена код ошибки 0x80073cf6

Resetting Windows Store cache should do here

by Ola-Hassan Bolaji

A Computer Engineering graduate, he has spent most of his life reading and writing about computers. He finds joy in simplifying complex topics into simple solutions for PC… read more


Updated on

  • If you keep getting error 0x80073cf6 while trying to uninstall apps, it might be due to corrupt system files.
  • You can fix this issue quickly by running the Windows Store Apps troubleshooter.
  • Another effective solution to this problem is to run the DISM and SFC scans.

0x80073cf6

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Installation and update errors are part of the norms for Windows users on their PCs. One of the prominent error codes for these issues is 0x80073cf6, as reported by many users.

This error can be frustrating as it prevents you from installing apps on your PC. Fortunately, there are ways to fix it, and we will show you how to go about it in this detailed guide.

What is error code 0x80073cf6?

The 0x80073cf6 error shows up when users try to update a UWP program on their Windows PC. Also, some users get this error when they try to install or uninstall a program.

This error is usually accompanied by a prompt that reads: Application can not be installed, or This operation failed with this error. Below are some of its major causes:

  • Issues with Windows Store: If you are getting this error while trying to update UWP apps, it might be due to issues with Windows Store. The solution to this is to run the dedicated troubleshooter and reset the app.
  • Outdated PC: This error can sometimes show up because your OS is outdated. Updating your PC to the latest version should do the trick here.
  • Corrupt system files: Sometimes, you might get this error because your system files are corrupt. You need to repair and restore these files to eliminate the error.

How do I fix error code 0x80073cf6?

Try the following preliminary troubleshooting steps before exploring the sophisticated solutions:

  • Restart computer.
  • Update your PC.

1. Run the Windows Store App troubleshooter

  1. Press the Windows key + I to open the Settings app and select the Troubleshoot option in the right pane.
    troubleshoot 0x80073cf6
  2. Select Other troubleshooters.
    other trouble
  3. Finally, click the Run button before the Windows Store Apps option and follow the onscreen instructions.
    run store

In some cases, the error code 0x80073cf6 can be due to issues with Windows Store processes. To fix this, you need to run the Windows Store Apps troubleshooter.

2. Reset the Windows Store cache

  1. Press the Windows key, type cmd, and select the Run as administrator option under Command Prompt.
    cmd admin 0x80073cf6
  2. Type the command below and hit Enter to run it: wsreset.exewsreset
  3. Finally, wait for a Command Prompt window to open, and the Windows Store app will open automatically.

If the Store app cache is corrupt, you are likely to get the error code 0x80073cf6 while trying to update UWP apps. You can fix this by resetting the Store cache.

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3. Repair system files

  1. Press the Windows key, type cmd, and select Run as administrator under Command Prompt.
    cmd admin 0x80073cf6
  2. Type the command below and hit Enter to run it: DISM /online /cleanup-image /restorehealthdism restore
  3. Wait for the command to finish running. Now, run the command below: sfc /scannowsfc  0x80073cf6
  4. Finally, wait for the command to finish running and restart your PC.

Sometimes, this error code 0x80073cf6 might be due to broken or missing system files. To fix this, you need to run the SFC and DISM scans.

Alternativley, there is another method you can utilize to optimize and protect your Windows PC from file corruption or other online threats out there. So, the solution below will do everything as we speak.

4. Create a new user account

  1. Press the Windows key + I key to open the Settings app. Then, click on Accounts.
  2. Click on Family & other users in the right pane.
    accounts
  3. Scroll down the page till you see Other users. Then, click the Add account button.
    add account 0x80073cf6
  4. Now, select I don’t have this person’s sign-in information.
    i dont have
  5. Then, click on Add a user without a Microsoft account.
    add a user
  6. Enter all the information required, then click on the Next button once you are done.
    next 0x80073cf6

At times, installation error 0x80073cf6 can be peculiar to just a particular user account. To confirm if this is the case, you need to create a new local account and log in.

5. Perform an in-place upgrade

  1. Visit the official Windows 11 download website and click the Download Now button under the Create Windows 11 Installation Media section.
    download now
  2. Double-click the downloaded file to launch it.
    double-click
  3. Now, wait for Windows to prepare the setup and click the Yes button when prompted.
  4. Next, accept the Licence Agreement and wait for Windows to download the required updates.
  5. Choose Whether to keep your files and apps or not. Since this is an in-place upgrade, leave the recommended settings, i.e., keep your files and apps.
  6. Now, click the Install button to start the in-place upgrade.
    keep install 0x80073fc6
  7. Finally, wait for Windows to copy the necessary files to upgrade your device and restart your PC.

If push comes to shove, you might need to perform a repair upgrade to fix the error code 0x80073cf6. This will help you update your PC and eliminate the potential causes of the error.

The error code 0x80073cf6 can be frustrating, as it prevents you from installing, updating, and uninstalling apps. However, you should be able to fix it by following the instructions in this guide carefully.

If you are facing other issues like no applicable licenses found error, check our detailed guide to fix it.

Feel free to let us know the solution that helped you fix this issue in the comments below.

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Иногда может произойти что современные приложения Windows 10 не работают так как хотелось бы. Один из вариантов Перерегистрировать это приложение. И даже перерегистрируя его вы можете потерпеть неудачу из — за различных причин. Когда процесс завершается неудачно, вы получаете детальное сообщения об ошибке, красным цветом

Add-AppxPackage : Сбой развертывания с HRESULT: 0x80073CF6, Не удалось зарегист 
рировать пакет. 
Merge Failure: ошибка: 0x80070003: не удается зарегистрировать пакет Microsoft. 

WindowsStore_2015.23.23.0_x64__8wekyb3d8bbwe( имя пакета * ) так как произошел сбой объединени 
я следующего файла: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2016.23 (* Имя исполняемого файла )
.23.0_neutral_split.language-ru_8wekyb3d8bbwe\resources.pri 

* Имя пакета и Имя исполняемого файла может изменятся в зависимости от приложения. Например, имя пакета может быть как Microsoft.WindowsStore_2016.8.3.0_x86__8wekyb3d8bbwe ,  ИМЯ исполняемого файла  может быть C: \ Program…… 

Если вы получаете эту ошибку, необходимо проверить запись журнала для этого процесса, с помощью просмотра событий, который расскажет вам о причинах  ошибки. В целом, следует отметить , что эта ошибка проявляется, если владелец ключа реестра в пакете приложения по какой то причине изменен. Если вернуть владелеца ключа реестра по умолчанию Система, то мы можем легко избежать проблему.

Как исправить — Сбой развертывания с HRESULT: 0x80073CF6, Не удалось зарегистрировать пакет. Merge Failure: ошибка: 0x80070003: не удается зарегистрировать пакет Microsoft. 

1. Нажмите Win + R и введите Regedit в диалоговом окне Выполнить, чтобы открыть редактор реестра. Нажмите кнопку ОК

2.  Перейдите в следующий раздел реестра: 

HKEY_CURRENT_USER \ Software \ Classes \ Local Settings \ Software \ Microsoft \ Windows \ CurrentVersion \ AppModel \ Repository \ Packages \ * Имя Пакета* 

* Имя пакета , который вы получили с ошибкой, например —  Microsoft.WindowsStore_2016.29.13.0_x86__8wekyb3d8bbwe

3. Теперь с помощью правой кнопкой мыши кликнув на ключе реестра с именем пакета выберите в контекстном меню Разрешения… . Нажмите  кнопку Дополнительно  в окне свойств (см скриншот ниже). 

4. Далее, в Дополнительных параметрах безопасности,  необходимо проверить владельца ключа. Так как вы столкнулись с ошибкой, владелец может быть любой другой, кроме Системы. Таким образом , необходимо установить Система по умолчанию в качестве владельца. Нажмите на ссылку Изменить

5. Затем нажмите кнопку Дополнительно и перейдите в окно Выбор Пользователь или Группа

6. Двигаясь дальше, в показанном ниже окне нажмите кнопку Поиск. Затем прокрутите вниз результаты поиска и выберите СИСТЕМА . Нажмите кнопку ОК . 

Теперь вы должны увидеть Система в окне Выбор Пользователь или Группа. Нажмите кнопку ОК 

7. И, наконец, вы установили Система в качестве владельца ключа реестра. Проверьте чекбоксы, опции  — Заменить владельца на подконтейнеров и объектов и Заменить все записи разрешений дочернего объекта наследуемыми от этого объекта, должны быть включены. 

Нажмите Применить затем ОК . Нажмите кнопку OK в окне свойств , а также. Закройте редактор реестра . 

Теперь перезагрузите компьютер и попробуйте повторно зарегистрировать приложение. 

Это работает! 

Question

Issue: How to fix error code 0x80073CF6 in Windows 10?

I get the error 0x80073CF6 on Windows when updating and when installing apps on Windows 10. I get the error code when restarting the Xbox, but my friend got the same error when updating the application via Windows Store and after the operating system upgrade. I tried to clean the cache and checked the status on Xbox. I haven’t got lucky with this. Can you help?

Solved Answer

The error code 0x80073CF6 in Windows 10 is the failure of particular updates or installations.[1] Users get to experience this issue, installing uninstalling the program or the existing application getting the update. There can be a particular indication the app cannot get installed or that the operation failed when the error appears. So you can know what caused the issue specifically.

Potential issues that cause this error can include generic Windows 10 system glitch or particular operating system update. Many updates can still have unfixed bugs, so installing the latest pending update can fix such issues.[2] Particular Windows Store corruption can also trigger the problem. It is a more common cause for the error because files or dependency used y the Store components get damaged. You can reset the Windows store and solve the problem.

Another issue that can lead to a 0x80073CF6 error in Windows can be a corrupted user account. Creating new local users can help solve the issue completely. Also, you shouldn’t rule out third-party program interference when various processes fail due to potential conflict between applications. Eliminating these issues can help, and you can achieve that by disabling particular programs or clean booting the PC.

Do not forget that system file corruption is always a possible cause for errors on the machine and the failure of processes, programs. Malware[3] can leave such damaged pieces behind when it vanishes from the engine or gets terminated. Also, underlying cases of system file corruption can lead to severe issues. SFC scan can prove the damage and fix it. Tools like FortectMac Washing Machine X9 can do that too.

Other ways that help users fix the error code 0x80073CF6 in Windows can include DISM scans, troubleshooting options, resetting various Windows components. Follow the guide and check a few steps at least. It is best to go through all these steps.

Error code 0x80073CF6 in Windows 10?

#1. Run Windows Apps Troubleshooter



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#2. Install latest Windows Updates



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#3. Reset Windows Store via CMD



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  • Search for CMD.

    CMD admin

  • Open Command Prompt with administrative rights.
  • Once you’re inside the elevated Command Prompt, type the following command and press Enter to reset Windows Store along with every involved dependency:
    wsreset.exe
  • Reboot your computer and see if the problem is fixed.

#4. Reset Windows Store via Settings



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  • Go to Settings.
  • Click Apps.
  • Open up the Apps & Features.

    Apps & Features

  • Once you’re inside the Apps & Features screen, move down to locate Microsoft Store.
  • Click on the Advanced Options menu associated with it.
  • Scroll down to the Reset tab and click on the Reset button to initiate this process.
  • Wait until the process is finished.
  • Restart your computer.

#5. Create a new user account



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#6. Run DISM and SFC scans



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  • Type cmd in Windows search
  • Right-click on Command Prompt and select Run as administrator
  • Paste the following command and press Enter:
    sfc /scannow
  • Wait till the scan is complete.

    SFC scan

  • Open Command Prompt (Admin) once again.
  • Cope and paste the following command lines, pressing Enter each time:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

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A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

The application installation error code 0x87D00607 means that the content is not found by SCCM/client computer and the reason for that can be numerous like improper configuration of boundaries or boundary groups, pre-staged content, blockage from the firewall, etc.

The issue arises when a user tries to deploy a package or application through Microsoft System Center Configuration Manager (SCCM) but encounters the following message:

The software change returned error code 0x87D00607(-2016410105)

SCCM Installation Error Code 0X87D00607 (-2016410105)

The Software Change Returned Error Code 0X87d00607

You can fix the error code 0x87d00607 by trying the solutions below but before diving into more technical solutions, check if rebooting your primary SCCM server sorts out the issue.

Moreover, make sure the date and time are correct on the server and client machines. Furthermore, make sure all updates or hotfixes for SCCM are applied to your machine.

Additionally, check if all the affected users are present in the SourceContentLib directory. If not, add the users to the mentioned library and check if the issue is resolved.

If the package or application, you are trying to install (or uninstall), has an official installer/uninstaller (like Adobe CC Uninstaller), check if using that official installer/uninstaller solves the problem.

Also, do not forget to check if the package or application has any dependencies, if so, then make sure those dependencies are included in the source files of the package or application.

If you are trying to install an updated version of an application (e.g., MS Office) that is already installed on the client machine, then check if uninstalling the older version of the application lets you install the newer version without any issue.

1. Change the Default Browser of the Client Machine

The application or package might show the error code 0x87d00607 if the default browser of your client machine is not set to Edge or Internet Explorer (due to different OS dependencies in a corporate networking environment). In this case, setting the default browser of the client machine (or machines) to Internet Explorer or Edge may solve the problem. Before proceeding, check if you are using a metered connection (e.g., a notebook with a SIM card), then allowing the same in the Default Client Settings of SCCM may solve the problem.

  1. Click Windows, type: Default Apps, and then open Default Apps.
    Open Default Apps
  2. Now click the option under Web Browser (e.g., Google Chrome) and choose Internet Explorer.
    Set Default Web Browser to Internet Explorer
  3. Then reboot your client machine and upon reboot, check if it is clear of the error code 0x87d00607.

If at step 2, the default browser is already set to Internet Explorer, set it as Microsoft Edge and reboot your machine to check if the error 0x87d00607 is cleared out.

2. Add the SMS_DP Path in the IIS Settings

SMS_DP hosts the log files of DP, files to validate content, pre-stage content (if enabled), and is the temporary storage hub of the package/application before its inclusion in the Content Library. You may encounter the error 0x87d00607 if the SMP_DP path is not properly configured in the IIS Settings of DP. In this scenario, adding the path to SMS_DP in the IIS Settings may solve the problem. But before proceeding, make sure to remove NAP (Network Access Protection), as it has been deprecated by Microsoft in Windows Server 2012 R2, and if you are still using it, then uninstalling it may solve the problem.

  1. Log on to the DP server and navigate to its IIS settings.
  2. Now select the server and open ISAPI and CGI Restrictions.
    Open ISAPI and CGI Restrictions in the IIS Settings
  3. Then check if an entry for SMS_DP is present there. If not, then add a new entry with the following path:
    C:\Windows\system32\inetsrv\smsfileisapi.dll
  4. Now apply your changes and check if the error 0x87d00607 is cleared.

3. Use HTTP to the Client Connections

The error code can be caused by the improper configuration of the client connections protocol; the clients are required to connect to the server by using HTTPS protocol. In this scenario, setting the client connections to use HTTP protocol may solve the problem.

  1. Open the SCCM and in the left pane, expand Site Configuration.
  2. Now select Servers and Site System Rules and in the right pane, open Management Point (in the Site System Roles section).
  3. Then select HTTP and apply your changes.
    Set Client Connections to HTTP in SCCM
  4. Wait for at least 5 minutes and check if the error 0x87d00607 is resolved.

If that did not do the trick, check if the DNS server of your organization is functioning properly.

4. Unblock the Source Files of the Package/Application

You may encounter the error code 0X87d00607 2016410105 if the OS of your device does not trust some of the source files and blocks their execution. In this context, unblocking the source files might solve the problem.

  1. Navigate to the directory of the source files of your package/application, right-click on any of the files, and select Properties.
  2. Then check if an unblock option is available (either checkbox or button), if so, then click on it to Unblock the file.
    Unblock Security of the File
  3. Now repeat the same to unblock all the source files and check if the system is clear of the error code 0X87d00607 2016410105.

This method might work for some files, but for a large number of files, you may use the SysInternels Streams to unblock all files. If that did not work, then check if removing the package/application from the SCCM server, creating a new directory on the SCCM server, and copying the package/application source files to that directory solves the issue.

5. Change the Deployment Options of the Package/Application

You may encounter the error code 0x87d00607 if the Deployment Options of the package/application are not configured to run locally. In this case, setting the Deployment Options to download content and run locally may solve the problem.

  1. Open the Properties of your package/application in SCCM and head to the Content tab.
  2. Now expand the dropdown of the Deployment Options and select Download Content from Distribution Point and Run Locally.
    Set Deployment Options to Download Content from Distribution Point and Run Locally
  3. Then apply your changes and check (at least after 5 minutes) that the software change returned error is cleared.

6. Disable the Pre-staged Content of the Distribution Point

You may encounter the error code 0X87d00607 in SCCM if you have configured the distribution point to only use the pre-staged content (which will only accept content manually copied to it). In this scenario, disabling the pre-staged content for the distribution point may solve the problem.

  1. Open SCCM and open the Properties of the Distribution Point.
  2. Now remove the checkmark of Enable This Distribution Point for Prestaged Content and apply your changes.
    Disable Pre-Staged Content in SCCM
  3. Then wait for 5 minutes and check if the error code 0x87d00607 is cleared.

7. Enable Fallback Location for Content

If the client machine cannot access a preferred distribution point, then enabling the fallback location for the content may enable the machine to fetch the same from another source and thus solve the error at hand.

  1. Open the Properties of your package/application and head to its Content tab.
  2. Now, checkmark the option of Allow Clients to Use a Fallback Source Location for Content and make sure the Deployment Options dropdown is set to Download Content from the Distribution Point and Run Locally.
    Allow Clients to Use a Fallback Source Location for Content
  3. Then apply your changes and check (at least after 5 minutes) if the error code 0X87d00607 2016410105 is cleared.

8. Allow the Users’ Machines to Use Distribution Points

If your organization is using SCCM’s Distribution Points to distribute the packages/applications, then allowing the clients’ machines to use the distribution points from the default site boundary group may clear the 0x87d00607 error. But before proceeding, check if setting the maintenance window of the deployed software to collection solves the issue.

  1. Steer to your package/application in the SCCM and open package/application’s Properties.
  2. Now head to the Content tab and checkmark the option of Allow Clients to Use Distribution Points from the Default Site Boundary Group.
    Allow Clients to Use Distribution Points from the Default Site Boundary Group
  3. Then apply your changes and check if SCCM’s error 0X87d00607 is cleared.

If that did not do the trick, check if allowing the client machines to download from a cloud source/distribution point solves the problem. If that did not work, you may check if the DP server is not corrupt or is missing from the group of DP servers.

9. Edit Boundaries and Boundary Group in SCCM

The error code 0x87d00607 in SCCM may emerge if the boundaries and boundary group are not properly configured or the IP of the client’s machine is not added to them. In this context, editing the boundaries and boundary groups may solve the problem.

  1. Launch the SCCM and navigate to the following path:
    Administration>>Overview>>Hierarchy Configuration>>Boundary Groups
  2. Now head to the Reference tab of the Boundary Group and checkmark Use This Boundary Group for Site Assignment (under Site Assignment).
  3. Then add the server to the boundary group and apply your changes to check if the SCCM issue is resolved.
    Enable Boundary Group for Site Assignment
  4. If not, make sure boundary groups are enabled in the properties of the Distribution Point and check if the IPs (make sure no IP address is typed wrongly) of the client machine are included in the boundary group.
  5. Keep in mind that adding IPs like 10.22.8.0 to 10.22.9.10 will not add 10.22.9.0 in the boundary group (although, it works in the networking world), so, add the IPs accordingly.
  6. Also, check if using the IPv6 IP range of the client machines in the boundary groups sorts the issue.

10. Allow the SCCM Required Ports in the Firewall of the Client Machine

The SCCM might show the error code 0x87d00607 if the SCCM’s required ports are blocked by the firewall on the client machine. In this case, allowing the SCCM’s required ports on the client machine may solve the problem. You may check the SCCM’s required ports as per the protocol from the official Microsoft source and add the required port to the firewall of your client machine. For illustration, we will discuss the process for opening the port of Global catalog LDAP to the Windows Defender Firewall. But before proceeding, check if the ports of the webserver of SCCM are not in conflict with another service (especially, port 80).

Warning: Advance with utmost care and at your own risk as editing the firewall settings is a skillful task and if not done properly, you may cause unintended and everlasting damage to your data/system.

  1. Click Windows, type: Windows Defender Firewall, and open it.
    Open Windows Defender Firewall
  2. Now, in the left pane, select Outbound Rules, and in the Action pane, click on New Rule.
    Create a New Outbound Rule in the Firewall
  3. Then select Port as the Rule Type and select the radio button of TCP.
    Select Port in the New Rule Window
  4. Now enter 3268 in the Specific Remote Ports box.
    Select TCP and Enter 3268 in Specific Remote Ports
  5. Then click on Next and select the radio button of Allow the Connection.
    Select Allow the Connection in the New Outbound Rule
  6. Now select all the three types of networks (i.e., Domain, Private, and Public) and click on Next.
  7. Then name the rule as per your requirement and click Finish.
  8. Now try again to check if SCCM is clear of the error 0x87d00607.

If that issue persists, check if the firewall of your VPN or router is not causing the issue. If the issue is still there, check if re-adding the client machine to the domain solves the problem. If that did not do the trick, then you may use ContentLibraryCleanup.exe in the delete mode against your SCCM server and check if that solves the issue at hand. If the issue persists, then you may reinstall IIS (with BITS and ASP.Net) or SCCM (with IIS). If none of the solutions did the trick for you, then you may share the package/application with users (till the problem is reported to be solved).

Ошибка 0x80073cf6 возникает во время установки или обновления приложений в Windows Store (магазине Майкрософт). К сожалению, большинство типичных решений, которые применяются в отношении схожих ошибок, не работают конкретно с этой ошибкой. Если верить сообщениям в сети, 0x80073cf6 нельзя исправить с помощью:

  • очистки кэша приложения магазина;
  • корректировки даты и времени на устройстве;
  • повторного входа в учетную запись Майкрософт;
  • возвращения ПК к исходному состоянию;
  • удаления защитного ПО от сторонних производителей;
  • встроенного средства устранения неполадок.

Но что же тогда делать? Как следует покопавшись в сети, мы пришли к выводу, что наиболее эффективными решения в отношении ошибки 0x80073cf6 являются:

  • создание дополнительной учетной записи (локальный аккаунт);
  • «чистая» загрузка операционной системы.

Решение ошибки 0x80073cf6 в Windows Store

0x80073cf6

Решение №1  Создание локальной учетной записи

Многие ошибки Windows Store возникают по вине учетной записи пользователя. Тяжело сказать, что произошло с последней, что та начала вызывать проблемы с системными приложениями, но это факт, что такая ситуация возможна. Так что же делать? Ответ — создать на компьютере локальный аккаунт. Чтобы создать новую учетку, вам нужно сделать следующее:

Решение №2 «Чистая» загрузка ОС

В некоторых случаях нормальной работе Windows Store может препятствовать ПО, работающее на фоне системы. Конечно, отключением такого ПО можно заняться вручную, однако проще сделать так называемую «чистую» загрузку. Суть последней заключается в том, что в Windows деактивируются всё программное обеспечение, которое не носит маркировку Майкрософт, т.е. все стороннее ПО.

Выполняется чистая загрузка следующим образом:

Если ошибка 0x80073cf6 не появится в Windows Store после чистой загрузки Windows, то это значит, что что-то на вашем ПК препятствовало нормальной работе приложения магазина.

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