Ошибка 03800500 2f41


Canon IPF760

03800500-2f41 ошибка

|    Сообщение #1


Отправлено 18 февраля 2016 — 17:51

 

Добрый день.
Ситуация такая, плоттер стал мазать, а точнее вместо желтого и красного печатал грязный зеленый и коричневый.
Было предположение, что не работает очистка. Вскрытие показало что на очистке (уж не знаю как называется, буду писать своими словами, заранее извиняйте за жаргон)
есть 2 подкушки из плотного материала.
Одна подушка под CMY вторая подушка под Bk и MBk.
Под ними сливные отверстия. Сняли подушечки, и одна из них была надломлена и торчала надломом кверху. Было принято решение их промыть и поставить подушки на место, а надломленную надломом книзу.

Все сделали, аппарат начал печатать хорошо. Прогнали тестовых страниц.
Уехал, клиент через 30 мин звонит и говорит, что не печатают черные картриджи, хотя индикация показывает все норм.
Из 3-х банок одна почти пустая MBk, остальные на половину.
Ну и на финал вылетела ошибка 03800500-2f41

Есть мысли?
Заранее спасибо!

Забыл добавить, что бы добраться до очистки включили режим замены ПГ. После чистки, сделали процедуры, что типа поменяли ПГ

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|    Сообщение #2


Отправлено 23 февраля 2016 — 18:15

 
Freeman Pro.

Вероятно не работает узел проверки дюз. Осмотрите внимательно ещё раз его. Подробнее ещё тут.

Цветные мелки — широкоформатная печать из нашего детства.

  • Наверх of the page up there ^

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Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).

Сообщение на экране Код ошибки Проблема Способ устранения проблемы Ink Level: Check 0180104-1000 BK ink tank near-empty Замените картриджи. Ink Level: Check 0180101-1001 Y ink tank near-empty Ink Level: Check 0180102-1002 M ink tank near-empty Ink Level: Check 0180103-1003 C ink tank near-empty Ink Level: Check 0180106-1006 MBK ink tank near-empty Ink Level: Check 0180106-1007 MBK2 ink tank near-empty Problem with Printhead.
Check printing results 01800500-1010 Number of non-discharging nozzles in printhead: Warning level Очистите печатающие головки. Замените печатающие головки. Проверьте датчики печатающих головок. Prepare for maint cart replacement. 01841001-281A Maintenance cartridge near-full Замените картридж обслуживания. Prepare for parts replacement.
Call for service. Parts counter W1 level Проверьте датчик деталей в меню обслуживания. Parts replacement time has passed.
Call for service. Parts counter W2 level After checking the parts counter in service mode, replace any part whose counter is nearing the error value.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке. GARO W1221 01341221-1030 GARO (image mode): Unknown command Verify the transmitted data before reprinting.
Проверьте загруженные данные перед повтором печати. GARO W1222 01341222-1031 GARO (image mode): Invalid parameter count (no parameters) GARO W1223 01341223-1032 GARO (image mode): Required parameter missing GARO W1225 01341225-1034 GARO (image mode): Other warning GARO W1226 01341226-103A GARO (image mode): Image processing table error GARO W1231 01341231-1035 GARO (setup): Unknown command GARO W1232 01341232-1036 GARO (setup): Invalid parameter count GARO W1233 01341233-1037 GARO (setup): Required parameter missing GARO W1234 01341234-1038 GARO (setup): Data out of bounds GARO W1235 01341235-1039 GARO (setup): Other warning End of paper feed. Cannot feed paper more. Forced feed limit Check the remaining quantity of roll media.
Проверьте количество бумаги. This type of paper is not compatible with HP-GL/2. 01860006-1015 Non-support paper of HP-GL/2 Замените бумагу на совместимую.
Exchange for the compatible paper to HP-GL/2. GL2:W0501
The memory is full. 01340501-1040 Memory full (HP-GL/2) Проверьте, нет ли области печати без изображения. Проверьте загруженные данные перед повтором запуска печати.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting. GL2:W0904
The memory is full. 01340904-1048 Overflow of Polygon buffer (HP-GL/2) GL2:W0903
The memory is full. 01340903-1047 Overflow of replot buffer (HP-GL/2) GL2:W0502
The parameter is out of range. 01340502-1041 Invalid parameter (HP-GL/2) Проверьте загруженные данные перед повтором печати.
Verify the transmitted data before reprinting. GL2:W0504
This command is not supported. 01340504-1043 Invalid command (HP-GL/2) Mail box nearly full.
Delete unwanted data 011A1001-2901 The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxes. Mail box full.
Now printing without saving data. 01861003-2902 100 jobs are stored in the Personal Box. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxs. Not much ink is left.
Prepare to replace the ink. 01810103-1003 C ink tank near-empty Замените синий картридж.
Renew the C ink tank Not much ink is left.
Prepare to replace the ink. 01810102-1002 M ink tank near-empty Замените пурпурный картридж
Renew the M ink tank. Not much ink is left.
Prepare to replace the ink. 01810101-1001 Y ink tank near-empty Замените желтый картридж.
Renew the Y ink tank. Not much ink is left.
Prepare to replace the ink. 01810106-1006 MBK ink tank near-empty Замените матовый черный картридж.
Renew the MBK ink tank. Not much ink is left.
Prepare to replace the ink. 01810104-1000 BK ink tank near-empty Замените фото-черный картридж.
Renew the BK ink tank. Ink tank is empty.
Replace the ink tank. 01810303-1403 C ink tank empty Замените синий картридж.
Renew the C ink tank. Ink tank is empty.
Replace the ink tank. 01810302-1402 M ink tank empty Замените пурпурный картридж.
Renew the M ink tank. Ink tank is empty.
Replace the ink tank. 01810301-1401 Y ink tank empty Замените желтый картридж.
Renew the Y ink tank. Ink tank is empty.
Replace the ink tank. 01810306-1406 MBK ink tank empty Замените матовый черный картридж.
Renew the MBK ink tank. Ink tank is empty.
Replace the ink tank. 01810304-1400 BK ink tank empty Замените фото-черный картридж.
Renew the BK ink tank. No ink tank loaded.
Check ink tank. 01810103-1413 C ink tank removal Вставьте синий картридж.
Attach the C ink tank. No ink tank loaded.
Check ink tank. 01810102-1412 M ink tank removal Вставьте пурпурный картридж.
Attach the M ink tank. No ink tank loaded.
Check ink tank. 01810101-1411 Y ink tank removal Вставьте желтый картридж.
Attach the Y ink tank. No ink tank loaded.
Check ink tank. 01810106-1416 MBK ink tank removal Вставьте матовый черный картридж.
Attach the MBK ink tank. No ink tank loaded.
Check ink tank. 01810104-1410 BK ink tank removal Вставьте фото-черный картридж.
Attach the BK ink tank. The paper is too small. 013200D2-1051 Size clip error Проверьте формат загруженной бумаги. Замените бумагу.
Check the media size check. Change the media size. Maximum jobs stored.
Delete unwanted data. 011A1006-2907 Saved jobs exceed the Personal Box capacity. Нажмите кнопку “стоп” чтобы отменить задание. Удалите задания из очереди. Удалите ненужные задания, хранящиеся на жестком диске.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk. PHead needs cleaning.
Press Online to clear error. 03800500-280C Printhead found to have many non-discharging nozzles during a non-discharging inspection (printing paused) Очистите печатающую головку. Проверьте состояние дюз через сервисное меню. Замение печатающую головку.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead. Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Unable to detect the leading end of paper Проверьте край бумаги. Перезагрузите бумагу.
Check the leading end of paper. Reload the paper. Leading edge detection error.
Lift the release lever and align leading edge with orange line. 03010000-200D Unable to detect the trailing end of cut sheet Проверьте длину листа. Проверьте, нет ли замятия.
Check the sheet length. Check to see if paper has not jammed. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2017 Paper (right) edge detection error Проверьте правый край бумаги. Выберите верный тип бумаги.
Check the right edge of paper. Check the paper type. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2018 Paper (left) edge detection error Проверьте левый край бумаги. Выберите правильный тип бумаги.
Check the left edge of paper.
Check the paper type. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2820 Printhead registration unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2821 LF unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot print as specified.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A4 or larger) Замените бумагу на формат A4/Letter или любую большего формата.
Replace with A4/Letter or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A3 or larger) Замените бумагу на формат A3/11″x17″ или любую большего формата.
Replace with A3/11″x17″ or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace roll with 10 in. wide or larger roll. 03010000-2E1F Undersized paper loaded for internal printing (roll media) Замените бумагу на рулон шириной не меньше 10 дюймов.
Replace with roll media at least 10 inches in width. Cannot detect paper
Remove paper and press Load/Eject. 03010000-2E25 Paper jam while feeding/ejecting/printing Устраните замятие и перезагрузите бумагу.
Remove the paper jam and reload the paper. Cannot feed paper
Lift the release lever and reload paper. 03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper. This paper cannot be used.
Check supported paper sizes. 03010000-200E Undersized paper (cut sheets/roll media) Замените бумагу на больший формат.
Replace with larger-sized paper. This paper cannot be used.
Check supported paper sizes. 03010000-200F Oversized paper (cut sheets/roll media) Замените бумагу на меньший формат.
Replace with smaller-sized paper. Use another paper.
Press Online to clear the error. 03010000-2F33 Unadjustable because of transparent media Замените бумагу на совместимую.
Replace with adjustable media. Paper loaded askew.
Lift the release lever. 03016000-2010 Skew Исправьте наклон бумаги и перезагрузите ее.
Correct the skew in the paper and reload it. Paper size not detected.
Reload paper. 03010000-200A Unable to detect the paper width (Paper loaded at an improper position) Перезагрузите бумагу.
Reload the paper Paper jam.
Press Load/Eject and reload the paper. 03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Roll media loading size detection failure Перезагрузите рулонный носитель.
Reload the roll media. Cannot adjust eccentric.
Press Online to clear the error. 03863000-2822 Eccentricity correction disabled Проверьте, нет ли замятия бумаги.
Check to see if paper has not jammed. Sheet printing is selected.
Press Load/Eject and load sheets. 03860002-2E02 Data with a cut sheet specification has been received but no cut sheets are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Roll printing is selected, but sheets are loaded.
Press OK, remove the sheets, and load a roll. 03860002-2E0A Data with a roll media specification has been received when a cut sheet tray is loaded. Замените рулонный носитель.
Replace with roll media. Roll printing is selected.
Press Load/Eject and load a roll. 03060A00-2E00 Data with a roll media specification has been received but no roll media are loaded. Загрузите рулонный носитель.
Load roll media. No Roll Feed Unit.
Turn printer off and install roll feed unit. 03060A00-2E0E Roll media unit not installed Загрузите рулонный носитель.
Install the roll media unit. The roll is empty.
Lift the release lever and replace the roll. 03060A00-2E1B Roll media end Загрузите новый рулон.
Renew the supply of roll media. Wrong paper feed slot for this paper type.
Press Load/Eject and reload the paper. 03061000-2E15 Paper type mismatch Проверьте тип бумаги и перезагрузите ее.
Check the type of paper that can be fed and reload the paper. Manual printing is selected, but a roll is loaded.
Press Load/Eject and remove the roll. 03860001-2E0C Data with a cut sheet specification has been received when roll media are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2E23 Cutter unit failure Проверьте резак.
Check the cutter unit. Hardware error.
03130031-2E14
Turn off printer, wait, then turn on again. 03130031-2F14 Writing to the ASIC register disabled Замените главную плату контроллера.
Replace the main controller PCB Hardware error.
03130031-2E16
Turn off printer, wait, then turn on again. 03130031-2F16 Mist fan error Проверьте вентилятор.
Check the mist fan. Hardware error.
03130031-2E17
Turn off printer, wait, then turn on again. 03130031-2F17 Suction fan lock detection error Проверьте всасывающий вентилятор.
Check the suction fan. Hardware error.
03130031-2E20
Turn off printer, wait, then turn on again. 03130031-2F20 Purge motor cam position error Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E22
Turn off printer, wait, then turn on again. 03130031-2F22 Pump travel timeout Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2F23 Purge motor error Pump inoperable Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E25
Turn off printer, wait, then turn on again. 03130031-2F25 Unable to detect the carriage motor home position Проверьте каретку. Проверьте датчики на наличие пятен.
Check the carriage unit. Check the linear encoder for smears. Hardware error.
03130031-2E26
Turn off printer, wait, then turn on again. 03130031-2F26 Carriage inoperable Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E27
Turn off printer, wait, then turn on again. 03130031-2F27 Carriage travel timeout Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E1F
Turn off printer, wait, then turn on again. 03130031-2F1F Pump cam sensor error Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E2A
Turn off printer, wait, then turn on again. 03130031-2F2A Unable to detect the feed roller home position Проверьте датчики ролика подачи бумаги и окружающие его части. Проверьте, не замята ли бумага.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed. Hardware error.
03130031-2E29
Turn off printer, wait, then turn on again. 03010000-2F29 Feed motor timeout (Roll media) Проверьте ролик подачи бумаги. Проверьте рулон бумаги. Проверьте, нет ли замятия бумаги.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer. Hardware error.
03130031-2E2E
Turn off printer, wait, then turn on again. 03130031-2F2E Roll travel timeout Проверьте ролик подачи бумаги.
Check the roll feed unit. Hardware error.
03130031-4027
Turn off printer, wait, then turn on again. 03130031-4027 Lift travel timeout error Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E13
Turn off printer, wait, then turn on again. 03130031-2F13 A/D converter external trigger output stop detection hardware error 1 Попробуйте очистить ленту энкодера, а также очистите направляющую каретки. Эта ошибка распространена на широкоформатных принтерах Canon и обычно устраняется путем очистки направляющей и ленты. Направляющая каретки (рельс) должен быть сухим.Если это не поможет – нужно менять печатающую голову. Hardware error.
03130031-2F32
Turn off printer, wait, then turn on again. 03130031-2F32 Multi sensor error Проверьте, не попадает ли свет на устройство. Замените мультисенсорный блок. Check the environment for interferences from outside light.
Replace the multi sensor unit. Hardware error.
03130031-2F3A
Turn off printer, wait, then turn on again. 03130031-2F3A Valve motor error Проверьте блок подачи чернил.
Check the ink supply unit. Hardware error.
03130031-2F3B
Turn off printer, wait, then turn on again. 03130031-2F3B CS communication error Вытащите чернильные картриджи, затем снова вставьте их. Проверьте главную плату контроллера.
Remove the ink tanks and then reload them. Check the main controller PCB. Hardware error.
03130031-2F70
Turn off printer, wait, then turn on again. 03130031-2F70 Ошибка заполнения промежуточных чернильных ёмкостей. Как устранить Hardware error.
03130031-2F71
Turn off printer, wait, then turn on again. 03130031-2F71 Ошибка заполнения промежуточной чернильной ёмкости (левой). Как устранить Hardware error.
03130031-2F72
Turn off printer, wait, then turn on again. 03130031-2F72 Ошибка заполнения промежуточной чернильной ёмкости (правой). Как устранить Hardware error.
03130031-260E
Turn off printer, wait, then turn on again. 03130031-260E Gap detection error Проверьте каретку и окружающие ее части. Замените главную плату контроллера.
Check the carriage unit and surrounding parts. Replace the main controller PCB. Hardware error.
03130031-2618
Turn off printer, wait, then turn on again. 03130031-2618 VH voltage error Проверьте блок питания.
Check the power supply unit. Hardware error.
03130031-260F
Turn off printer, wait, then turn on again. 03130031-260F Gap reference surface error Replace the reference surface sheet. Roll feed unit error
Turn off printer and check roll feed unit 03060B00-2E24 Roll feed unit failure Замените блок подачи рулона.
Replace the roll feed unit. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4049 ROM data for another model has been transferred. Загрузите верные данные.
Transmit valid ROM data. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4042 MIT data transfer failure Проверьте данные перед загрузкой.
Verify the validity of MID data before transferring it. Hardware error.
03130031-2F2B
Turn off printer, wait, then turn on again. 03130031-2F2B LF operation failure Проверьте, не застряла ли бумага. Проверьте двигатель подачи и ролик подачи.Check to see if paper has not jammed. Check the feed motor and feed roller. Printhead error
Open top cover and replace the printhead. 03800200-2802 Invalid printhead installed Замените печатающую головку.
Replace printhead Printhead error
Open top cover and replace the right printhead. 03800300-2801 Printhead DI compensation failure Замените печатающую головку.
Replace printhead Printhead error
Open top cover and replace the right printhead. 03800400-2803 Printhead EEPROM error Замените печатающую головку.
Replace printhead Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again. 03800500-2F40 The non-discharge of all colors and chips(A/B, EVEN/ODD) and nozzles is detected (проблема с поступлением чернил в/из печатающей головки.) Проверьте трубки для чернил и окружающие детали.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку. Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again. 03800500-2F2F Non-discharging error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again. 03800500-2F30 Non-discharging position adjustment error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Ink tank is empty.
Press OK and replace ink tank. 03810104-2500 Bk ink tank empty Замените картридж BK
Renew the Bk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810101-2501 Y ink tank empty Замените картридж Y.
Renew the Y ink tank Ink tank is empty.
Press OK and replace ink tank. 03810102-2502 M ink tank empty Замените картридж M.
Renew the M ink tank Ink tank is empty.
Press OK and replace ink tank. 03810103-2503 C ink tank empty Замените картридж C.
Renew the C ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2506 MBk ink tank empty Замените картридж MBK.
Renew the MBk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2507 MBk2 ink tank empty Замените картридж MBK.
Renew the MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2580 Low on the Bk ink tank (as during cleaning) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2581 Low on the Y ink tank (as during cleaning) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2582 Low on the M ink tank (as during cleaning) Замените на заполненный картридж M
Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2583 Low on the C ink tank (as during cleaning) Замените на заполненный картридж C
Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2586 Low on the MBk ink tank (as during cleaning) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2590 Low on the Bk ink tank (during pre-printing checks) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2591 Low on the Y ink tank (during pre-printing checks) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2592 Low on the M ink tank (during pre-printing checks) Замените на заполненный картридж M
Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2593 Low on the C ink tank (during pre-printing checks) Замените на заполненный картридж C
Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2596 Low on the MBk ink tank (during pre-printing checks) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830204-2540 Bk ink tank ID error Замените картридж BK на подходящий.
Replace with a valid Bk ink tank Ink tank error.
Press OK and replace ink tank. 03830201-2541 Y ink tank ID error Замените картридж Y на подходящий.
Replace with a valid Y ink tank Ink tank error.
Press OK and replace ink tank. 03830202-2542 M ink tank ID error Замените картридж M на подходящий
Replace with a valid M ink tank Ink tank error.
Press OK and replace ink tank. 03830203-2543 C ink tank ID error Замените картридж C на подходящий.
Replace with a valid C ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2546 MBk ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2547 MBk2 ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830104-2520 BK ink tank not installed Установите картридж BK.
Install a Bk ink tank No ink tank loaded.
Press OK and check ink tank. 03830101-2521 Y ink tank not installed Установите картридж Y.
Install a Y ink tank No ink tank loaded.
Press OK and check ink tank. 03830102-2522 M ink tank not installed Установите картридж M.
Install a M ink tank No ink tank loaded.
Press OK and check ink tank. 03830103-2523 C ink tank not installed Установить картридж C.
Install a C ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2526 MBK ink tank not installed Установите картридж MBK.
Install a MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2527 MBK2 ink tank not installed Установите картридж MBK.
Install a MBk ink tank Top cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2F38 Top cover abnormally open Закройте верхнюю крышку и включите принтер заново.
Close the top cover and turn on the printer again. Ink tank cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2E10 Ink tank cover abnormally open Закройте крышку картриджного отсека и заново включите принтер.
Close the ink tank cover and turn on the printer again. Maintenance cartridge full.
Replace the maintenance cartridge. 03841001-2819 Maintenance cartridge full Замените картридж обслуживания.
Renew the maintenance cartridge. No Maintenance
Cartridge capacity.
Replace the maintenance cartridge. 03841001-281B Not enough space in the maintenance cartridge prior to cleaning Замените картридж обслуживания.
Replace the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2816 Maintenance cartridge EEPROM error Замените картридж обслуживания.
Renew the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2817 Maintenance cartridge ID error Замените картридж обслуживания.
Renew the maintenance cartridge. Borderless printng not possible.
Check roll position.
Online: Print Load/Eject:
Change Paper 03861001-2405 Paper loaded at a position inaccessible for borderless printing Проверьте, установлен ли ограничитель для печати без полей. Перезагрузите бумагу.
Check to see if a borderless printing spacer is installed. Reload the paper. Borderless printng not possible.
Check paper size setting.
Online: Print
Load/Eject: Change Paper 03861001-2406 Data unfit for borderless printing Проверьте размер бумаги. Замените бумагу.
Check the paper size. Change the paper size. Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03862000-2E09 Not enough roll media on remaining roll media quantity detection Возобновите подачу бумаги.
Renew the supply of roll media. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2015 Cutting failure Отрежьте бумагу вручную. Проверьте нож.
Cut paper manually. Check the cutter. Cannot adjust optic axis.
Press Online to clear the error. 03863000-2824 Optical axis error Проверьте мультидатчик. Проверьте датчик управления печатающей головкой.
Check the multi sensor.
Check the head management sensor. This type of paper is not compatible with HP-GL/ 2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03061000-2E15 Non-support media of HP-GL/2 Замените бумагу на совместимую с HP-GL/2.
Exchange for the compatible paper to HP-GL/2 before reprinting. Mail box full.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1001-2905 The job store executed when the free hard disk space left for Personal Boxes in the printer’s hard disk is full. Удалите ненужные задачи из личного блока заданий.
Delete unneeded jobs stored in Personal Boxes. Mail box full.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1006-2906 The store executed when 32 jobs are stored in the Personal Box. Удалите ненужные задачи из личного блока заданий. Delete unneeded jobs stored in Personal Boxes. Hard disk error.
Press OK to reformat 031A1002-2908 Hard disk format error Нажмите кнопку ОК для форматирования жесткого диска. Когда форматирование будет завершено, принтер автоматически перезагрузится.
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts. File read error.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted. 031A1002-2909 Hard disk file error Перезагрузите принтер. Только поврежденные файлы будут удалены, и принтер перезагрузится.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart. Hardware error. 03800500-2F31
Turn off printer, wait, then turn on again. 03800500-2F31 Non-discharge detection optical axis error Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку.
Check the head management sensor. Replace the head management sensor. Replace the printhead. Hardware error. 03130031-2F3C
Turn off printer, wait, then turn on again. 03130031-2F3C LF pressure error Проверьте прижимной ролик и окружающие его части. Замените узел привода прижимного ролика.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit. No printhead
Install printhead. 03800100-2800 Printhead not installed Установите печатающую головку.
Install the printhead. Wrong printhead. Open top cover and replace the printhead. 03800200-2811 Printhead version error Замените печатающую головку.
Replace the printhead. No maintenance cartridge.
Check the maintenance cartridge. 03841101-2818 Mauntenance cartridge not installed Установите картридж обслуживания.
Install the maintenance cartridge. This type of media is not compatible with HP-GL/ 2. 03860006-2825 Paper type mismatch at HP-GL/2 printing Замените бумагу на совместимую с HP-GL2 перед возобновлением печати. Exchange for the compatible paper to HP-GL/2 before reprinting. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2019 Cut failure (during jam occure) Проверьте резак и окружающие его части. Замените резак.
Check the cutter unit and surrounding part. Replace the cutter. Insufficient paper for job 03862001-2E31 Not enough roll media Возобновите подачу бумаги.
Renew the supply of roll media. Paper jam.
Manually rewind roll all the way and press OK. 03010000-2E3A Madia load failure Проверьте блок захвата и подачи бумаги. Проверьте, нет ли замятия бумаги.
Check the pick-up unit and roll media. Check to see if paper has not jammed. Sheet printing is selected. Press Load/Eject and load sheets. 03060100-2E02 Cut sheet in not set Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Borderless printng not possible. Check supported paper. 03861001-2408 Borderless printing disabled (unsupported size) Проверьте размер носителя.
Check the media size. Change the media size. Borderless printng not possible. Paper stretched or shrank.
Confirm usage cond. of the paper. 03861001-2407 Borderless printing disabled (engine detection) Перезагрузите бумагу.
Reload the paper. Roll printing is selected. Press Load/Eject and load a roll. 03060A00-2E35 Roll media is not loaded for internal printing. Перезагрузите рулог бумаги.
Reload the roll media.
Источник

Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).

Сообщение на экране Код ошибки Проблема Способ устранения проблемы Ink Level: Check 0180104-1000 BK ink tank near-empty Замените картриджи. Ink Level: Check 0180101-1001 Y ink tank near-empty Ink Level: Check 0180102-1002 M ink tank near-empty Ink Level: Check 0180103-1003 C ink tank near-empty Ink Level: Check 0180106-1006 MBK ink tank near-empty Ink Level: Check 0180106-1007 MBK2 ink tank near-empty Problem with Printhead.
Check printing results 01800500-1010 Number of non-discharging nozzles in printhead: Warning level Очистите печатающие головки. Замените печатающие головки. Проверьте датчики печатающих головок. Prepare for maint cart replacement. 01841001-281A Maintenance cartridge near-full Замените картридж обслуживания. Prepare for parts replacement.
Call for service. Parts counter W1 level Проверьте датчик деталей в меню обслуживания. Parts replacement time has passed.
Call for service. Parts counter W2 level After checking the parts counter in service mode, replace any part whose counter is nearing the error value.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке. GARO W1221 01341221-1030 GARO (image mode): Unknown command Verify the transmitted data before reprinting.
Проверьте загруженные данные перед повтором печати. GARO W1222 01341222-1031 GARO (image mode): Invalid parameter count (no parameters) GARO W1223 01341223-1032 GARO (image mode): Required parameter missing GARO W1225 01341225-1034 GARO (image mode): Other warning GARO W1226 01341226-103A GARO (image mode): Image processing table error GARO W1231 01341231-1035 GARO (setup): Unknown command GARO W1232 01341232-1036 GARO (setup): Invalid parameter count GARO W1233 01341233-1037 GARO (setup): Required parameter missing GARO W1234 01341234-1038 GARO (setup): Data out of bounds GARO W1235 01341235-1039 GARO (setup): Other warning End of paper feed. Cannot feed paper more. Forced feed limit Check the remaining quantity of roll media.
Проверьте количество бумаги. This type of paper is not compatible with HP-GL/2. 01860006-1015 Non-support paper of HP-GL/2 Замените бумагу на совместимую.
Exchange for the compatible paper to HP-GL/2. GL2:W0501
The memory is full. 01340501-1040 Memory full (HP-GL/2) Проверьте, нет ли области печати без изображения. Проверьте загруженные данные перед повтором запуска печати.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting. GL2:W0904
The memory is full. 01340904-1048 Overflow of Polygon buffer (HP-GL/2) GL2:W0903
The memory is full. 01340903-1047 Overflow of replot buffer (HP-GL/2) GL2:W0502
The parameter is out of range. 01340502-1041 Invalid parameter (HP-GL/2) Проверьте загруженные данные перед повтором печати.
Verify the transmitted data before reprinting. GL2:W0504
This command is not supported. 01340504-1043 Invalid command (HP-GL/2) Mail box nearly full.
Delete unwanted data 011A1001-2901 The free hard disk space left for Personal Boxes in the printer’s hard disk does not have more than 1 GB, combined. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxes. Mail box full.
Now printing without saving data. 01861003-2902 100 jobs are stored in the Personal Box. Удалите ненужные задания в личных блоках заданий.
Delete unneeded jobs stored in Personal Boxs. Not much ink is left.
Prepare to replace the ink. 01810103-1003 C ink tank near-empty Замените синий картридж.
Renew the C ink tank Not much ink is left.
Prepare to replace the ink. 01810102-1002 M ink tank near-empty Замените пурпурный картридж
Renew the M ink tank. Not much ink is left.
Prepare to replace the ink. 01810101-1001 Y ink tank near-empty Замените желтый картридж.
Renew the Y ink tank. Not much ink is left.
Prepare to replace the ink. 01810106-1006 MBK ink tank near-empty Замените матовый черный картридж.
Renew the MBK ink tank. Not much ink is left.
Prepare to replace the ink. 01810104-1000 BK ink tank near-empty Замените фото-черный картридж.
Renew the BK ink tank. Ink tank is empty.
Replace the ink tank. 01810303-1403 C ink tank empty Замените синий картридж.
Renew the C ink tank. Ink tank is empty.
Replace the ink tank. 01810302-1402 M ink tank empty Замените пурпурный картридж.
Renew the M ink tank. Ink tank is empty.
Replace the ink tank. 01810301-1401 Y ink tank empty Замените желтый картридж.
Renew the Y ink tank. Ink tank is empty.
Replace the ink tank. 01810306-1406 MBK ink tank empty Замените матовый черный картридж.
Renew the MBK ink tank. Ink tank is empty.
Replace the ink tank. 01810304-1400 BK ink tank empty Замените фото-черный картридж.
Renew the BK ink tank. No ink tank loaded.
Check ink tank. 01810103-1413 C ink tank removal Вставьте синий картридж.
Attach the C ink tank. No ink tank loaded.
Check ink tank. 01810102-1412 M ink tank removal Вставьте пурпурный картридж.
Attach the M ink tank. No ink tank loaded.
Check ink tank. 01810101-1411 Y ink tank removal Вставьте желтый картридж.
Attach the Y ink tank. No ink tank loaded.
Check ink tank. 01810106-1416 MBK ink tank removal Вставьте матовый черный картридж.
Attach the MBK ink tank. No ink tank loaded.
Check ink tank. 01810104-1410 BK ink tank removal Вставьте фото-черный картридж.
Attach the BK ink tank. The paper is too small. 013200D2-1051 Size clip error Проверьте формат загруженной бумаги. Замените бумагу.
Check the media size check. Change the media size. Maximum jobs stored.
Delete unwanted data. 011A1006-2907 Saved jobs exceed the Personal Box capacity. Нажмите кнопку “стоп” чтобы отменить задание. Удалите задания из очереди. Удалите ненужные задания, хранящиеся на жестком диске.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk. PHead needs cleaning.
Press Online to clear error. 03800500-280C Printhead found to have many non-discharging nozzles during a non-discharging inspection (printing paused) Очистите печатающую головку. Проверьте состояние дюз через сервисное меню. Замение печатающую головку.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead. Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Unable to detect the leading end of paper Проверьте край бумаги. Перезагрузите бумагу.
Check the leading end of paper. Reload the paper. Leading edge detection error.
Lift the release lever and align leading edge with orange line. 03010000-200D Unable to detect the trailing end of cut sheet Проверьте длину листа. Проверьте, нет ли замятия.
Check the sheet length. Check to see if paper has not jammed. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2017 Paper (right) edge detection error Проверьте правый край бумаги. Выберите верный тип бумаги.
Check the right edge of paper. Check the paper type. Paper size not detected.
Lift the release lever and reload the paper. 03010000-2018 Paper (left) edge detection error Проверьте левый край бумаги. Выберите правильный тип бумаги.
Check the left edge of paper.
Check the paper type. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2820 Printhead registration unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot adjust printhead.
Press Online to clear the error and readjust printhead. 03863000-2821 LF unadjustable Проверьте бумагу на отсутствие пятен. Проверьте, нет попадает ли солнечный свет на отпечаток. Прочистите печатающую головку.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead. Cannot print as specified.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A4 or larger) Замените бумагу на формат A4/Letter или любую большего формата.
Replace with A4/Letter or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger. 03010000-2E1F Undersized paper loaded for internal printing (A3 or larger) Замените бумагу на формат A3/11″x17″ или любую большего формата.
Replace with A3/11″x17″ or any larger-sized paper. Cannot print as specified.
Lift the release lever and replace roll with 10 in. wide or larger roll. 03010000-2E1F Undersized paper loaded for internal printing (roll media) Замените бумагу на рулон шириной не меньше 10 дюймов.
Replace with roll media at least 10 inches in width. Cannot detect paper
Remove paper and press Load/Eject. 03010000-2E25 Paper jam while feeding/ejecting/printing Устраните замятие и перезагрузите бумагу.
Remove the paper jam and reload the paper. Cannot feed paper
Lift the release lever and reload paper. 03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper. This paper cannot be used.
Check supported paper sizes. 03010000-200E Undersized paper (cut sheets/roll media) Замените бумагу на больший формат.
Replace with larger-sized paper. This paper cannot be used.
Check supported paper sizes. 03010000-200F Oversized paper (cut sheets/roll media) Замените бумагу на меньший формат.
Replace with smaller-sized paper. Use another paper.
Press Online to clear the error. 03010000-2F33 Unadjustable because of transparent media Замените бумагу на совместимую.
Replace with adjustable media. Paper loaded askew.
Lift the release lever. 03016000-2010 Skew Исправьте наклон бумаги и перезагрузите ее.
Correct the skew in the paper and reload it. Paper size not detected.
Reload paper. 03010000-200A Unable to detect the paper width (Paper loaded at an improper position) Перезагрузите бумагу.
Reload the paper Paper jam.
Press Load/Eject and reload the paper. 03010000-2E27 Paper jam during feeding/printing/ejection Перезагрузите бумагу.
Reload the paper Paper size not detected.
Lift the release lever and reload the paper. 03010000-200C Roll media loading size detection failure Перезагрузите рулонный носитель.
Reload the roll media. Cannot adjust eccentric.
Press Online to clear the error. 03863000-2822 Eccentricity correction disabled Проверьте, нет ли замятия бумаги.
Check to see if paper has not jammed. Sheet printing is selected.
Press Load/Eject and load sheets. 03860002-2E02 Data with a cut sheet specification has been received but no cut sheets are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Roll printing is selected, but sheets are loaded.
Press OK, remove the sheets, and load a roll. 03860002-2E0A Data with a roll media specification has been received when a cut sheet tray is loaded. Замените рулонный носитель.
Replace with roll media. Roll printing is selected.
Press Load/Eject and load a roll. 03060A00-2E00 Data with a roll media specification has been received but no roll media are loaded. Загрузите рулонный носитель.
Load roll media. No Roll Feed Unit.
Turn printer off and install roll feed unit. 03060A00-2E0E Roll media unit not installed Загрузите рулонный носитель.
Install the roll media unit. The roll is empty.
Lift the release lever and replace the roll. 03060A00-2E1B Roll media end Загрузите новый рулон.
Renew the supply of roll media. Wrong paper feed slot for this paper type.
Press Load/Eject and reload the paper. 03061000-2E15 Paper type mismatch Проверьте тип бумаги и перезагрузите ее.
Check the type of paper that can be fed and reload the paper. Manual printing is selected, but a roll is loaded.
Press Load/Eject and remove the roll. 03860001-2E0C Data with a cut sheet specification has been received when roll media are loaded. Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2E23 Cutter unit failure Проверьте резак.
Check the cutter unit. Hardware error.
03130031-2E14
Turn off printer, wait, then turn on again. 03130031-2F14 Writing to the ASIC register disabled Замените главную плату контроллера.
Replace the main controller PCB Hardware error.
03130031-2E16
Turn off printer, wait, then turn on again. 03130031-2F16 Mist fan error Проверьте вентилятор.
Check the mist fan. Hardware error.
03130031-2E17
Turn off printer, wait, then turn on again. 03130031-2F17 Suction fan lock detection error Проверьте всасывающий вентилятор.
Check the suction fan. Hardware error.
03130031-2E20
Turn off printer, wait, then turn on again. 03130031-2F20 Purge motor cam position error Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E22
Turn off printer, wait, then turn on again. 03130031-2F22 Pump travel timeout Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E23
Turn off printer, wait, then turn on again. 03130031-2F23 Purge motor error Pump inoperable Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E25
Turn off printer, wait, then turn on again. 03130031-2F25 Unable to detect the carriage motor home position Проверьте каретку. Проверьте датчики на наличие пятен.
Check the carriage unit. Check the linear encoder for smears. Hardware error.
03130031-2E26
Turn off printer, wait, then turn on again. 03130031-2F26 Carriage inoperable Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E27
Turn off printer, wait, then turn on again. 03130031-2F27 Carriage travel timeout Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E1F
Turn off printer, wait, then turn on again. 03130031-2F1F Pump cam sensor error Проверьте блок очистки.
Check the purge unit. Hardware error.
03130031-2E2A
Turn off printer, wait, then turn on again. 03130031-2F2A Unable to detect the feed roller home position Проверьте датчики ролика подачи бумаги и окружающие его части. Проверьте, не замята ли бумага.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed. Hardware error.
03130031-2E29
Turn off printer, wait, then turn on again. 03010000-2F29 Feed motor timeout (Roll media) Проверьте ролик подачи бумаги. Проверьте рулон бумаги. Проверьте, нет ли замятия бумаги.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer. Hardware error.
03130031-2E2E
Turn off printer, wait, then turn on again. 03130031-2F2E Roll travel timeout Проверьте ролик подачи бумаги.
Check the roll feed unit. Hardware error.
03130031-4027
Turn off printer, wait, then turn on again. 03130031-4027 Lift travel timeout error Проверьте каретку и окружающие ее части.
Check the carriage unit and surrounding parts. Hardware error.
03130031-2E13
Turn off printer, wait, then turn on again. 03130031-2F13 A/D converter external trigger output stop detection hardware error 1 Попробуйте очистить ленту энкодера, а также очистите направляющую каретки. Эта ошибка распространена на широкоформатных принтерах Canon и обычно устраняется путем очистки направляющей и ленты. Направляющая каретки (рельс) должен быть сухим.Если это не поможет – нужно менять печатающую голову. Hardware error.
03130031-2F32
Turn off printer, wait, then turn on again. 03130031-2F32 Multi sensor error Проверьте, не попадает ли свет на устройство. Замените мультисенсорный блок. Check the environment for interferences from outside light.
Replace the multi sensor unit. Hardware error.
03130031-2F3A
Turn off printer, wait, then turn on again. 03130031-2F3A Valve motor error Проверьте блок подачи чернил.
Check the ink supply unit. Hardware error.
03130031-2F3B
Turn off printer, wait, then turn on again. 03130031-2F3B CS communication error Вытащите чернильные картриджи, затем снова вставьте их. Проверьте главную плату контроллера.
Remove the ink tanks and then reload them. Check the main controller PCB. Hardware error.
03130031-2F70
Turn off printer, wait, then turn on again. 03130031-2F70 Ошибка заполнения промежуточных чернильных ёмкостей. Как устранить Hardware error.
03130031-2F71
Turn off printer, wait, then turn on again. 03130031-2F71 Ошибка заполнения промежуточной чернильной ёмкости (левой). Как устранить Hardware error.
03130031-2F72
Turn off printer, wait, then turn on again. 03130031-2F72 Ошибка заполнения промежуточной чернильной ёмкости (правой). Как устранить Hardware error.
03130031-260E
Turn off printer, wait, then turn on again. 03130031-260E Gap detection error Проверьте каретку и окружающие ее части. Замените главную плату контроллера.
Check the carriage unit and surrounding parts. Replace the main controller PCB. Hardware error.
03130031-2618
Turn off printer, wait, then turn on again. 03130031-2618 VH voltage error Проверьте блок питания.
Check the power supply unit. Hardware error.
03130031-260F
Turn off printer, wait, then turn on again. 03130031-260F Gap reference surface error Replace the reference surface sheet. Roll feed unit error
Turn off printer and check roll feed unit 03060B00-2E24 Roll feed unit failure Замените блок подачи рулона.
Replace the roll feed unit. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4049 ROM data for another model has been transferred. Загрузите верные данные.
Transmit valid ROM data. Unknown file. Check file format.
Turn off printer, wait a while, then turn it on again. 03900001-4042 MIT data transfer failure Проверьте данные перед загрузкой.
Verify the validity of MID data before transferring it. Hardware error.
03130031-2F2B
Turn off printer, wait, then turn on again. 03130031-2F2B LF operation failure Проверьте, не застряла ли бумага. Проверьте двигатель подачи и ролик подачи.Check to see if paper has not jammed. Check the feed motor and feed roller. Printhead error
Open top cover and replace the printhead. 03800200-2802 Invalid printhead installed Замените печатающую головку.
Replace printhead Printhead error
Open top cover and replace the right printhead. 03800300-2801 Printhead DI compensation failure Замените печатающую головку.
Replace printhead Printhead error
Open top cover and replace the right printhead. 03800400-2803 Printhead EEPROM error Замените печатающую головку.
Replace printhead Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again. 03800500-2F40 The non-discharge of all colors and chips(A/B, EVEN/ODD) and nozzles is detected (проблема с поступлением чернил в/из печатающей головки.) Проверьте трубки для чернил и окружающие детали.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку. Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again. 03800500-2F2F Non-discharging error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again. 03800500-2F30 Non-discharging position adjustment error Проверьте датчик управления печатающей головкой.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead Ink tank is empty.
Press OK and replace ink tank. 03810104-2500 Bk ink tank empty Замените картридж BK
Renew the Bk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810101-2501 Y ink tank empty Замените картридж Y.
Renew the Y ink tank Ink tank is empty.
Press OK and replace ink tank. 03810102-2502 M ink tank empty Замените картридж M.
Renew the M ink tank Ink tank is empty.
Press OK and replace ink tank. 03810103-2503 C ink tank empty Замените картридж C.
Renew the C ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2506 MBk ink tank empty Замените картридж MBK.
Renew the MBk ink tank Ink tank is empty.
Press OK and replace ink tank. 03810106-2507 MBk2 ink tank empty Замените картридж MBK.
Renew the MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2580 Low on the Bk ink tank (as during cleaning) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2581 Low on the Y ink tank (as during cleaning) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2582 Low on the M ink tank (as during cleaning) Замените на заполненный картридж M
Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2583 Low on the C ink tank (as during cleaning) Замените на заполненный картридж C
Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2586 Low on the MBk ink tank (as during cleaning) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank Ink insufficient.
Press OK and replace ink tank. 03810204-2590 Low on the Bk ink tank (during pre-printing checks) Замените на заполненный картридж BK
Replace with a fully replenished Bk ink tank Ink insufficient.
Press OK and replace ink tank. 03810201-2591 Low on the Y ink tank (during pre-printing checks) Замените на заполненный картридж Y
Replace with a fully replenished Y ink tank Ink insufficient.
Press OK and replace ink tank. 03810202-2592 Low on the M ink tank (during pre-printing checks) Замените на заполненный картридж M
Replace with a fully replenished M ink tank Ink insufficient.
Press OK and replace ink tank. 03810203-2593 Low on the C ink tank (during pre-printing checks) Замените на заполненный картридж C
Replace with a fully replenished C ink tank Ink insufficient.
Press OK and replace ink tank. 03810206-2596 Low on the MBk ink tank (during pre-printing checks) Замените на заполненный картридж MBK
Replace with a fully replenished MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830204-2540 Bk ink tank ID error Замените картридж BK на подходящий.
Replace with a valid Bk ink tank Ink tank error.
Press OK and replace ink tank. 03830201-2541 Y ink tank ID error Замените картридж Y на подходящий.
Replace with a valid Y ink tank Ink tank error.
Press OK and replace ink tank. 03830202-2542 M ink tank ID error Замените картридж M на подходящий
Replace with a valid M ink tank Ink tank error.
Press OK and replace ink tank. 03830203-2543 C ink tank ID error Замените картридж C на подходящий.
Replace with a valid C ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2546 MBk ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank Ink tank error.
Press OK and replace ink tank. 03830206-2547 MBk2 ink tank ID error Замените картридж MBK на подходящий.
Replace with a valid MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830104-2520 BK ink tank not installed Установите картридж BK.
Install a Bk ink tank No ink tank loaded.
Press OK and check ink tank. 03830101-2521 Y ink tank not installed Установите картридж Y.
Install a Y ink tank No ink tank loaded.
Press OK and check ink tank. 03830102-2522 M ink tank not installed Установите картридж M.
Install a M ink tank No ink tank loaded.
Press OK and check ink tank. 03830103-2523 C ink tank not installed Установить картридж C.
Install a C ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2526 MBK ink tank not installed Установите картридж MBK.
Install a MBk ink tank No ink tank loaded.
Press OK and check ink tank. 03830106-2527 MBK2 ink tank not installed Установите картридж MBK.
Install a MBk ink tank Top cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2F38 Top cover abnormally open Закройте верхнюю крышку и включите принтер заново.
Close the top cover and turn on the printer again. Ink tank cover is open.
Turn off printer, wait a while, and turn it on again. 03031000-2E10 Ink tank cover abnormally open Закройте крышку картриджного отсека и заново включите принтер.
Close the ink tank cover and turn on the printer again. Maintenance cartridge full.
Replace the maintenance cartridge. 03841001-2819 Maintenance cartridge full Замените картридж обслуживания.
Renew the maintenance cartridge. No Maintenance
Cartridge capacity.
Replace the maintenance cartridge. 03841001-281B Not enough space in the maintenance cartridge prior to cleaning Замените картридж обслуживания.
Replace the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2816 Maintenance cartridge EEPROM error Замените картридж обслуживания.
Renew the maintenance cartridge. Maintenance cartridge problem.
Replace the maintenance cartridge. 03841201-2817 Maintenance cartridge ID error Замените картридж обслуживания.
Renew the maintenance cartridge. Borderless printng not possible.
Check roll position.
Online: Print Load/Eject:
Change Paper 03861001-2405 Paper loaded at a position inaccessible for borderless printing Проверьте, установлен ли ограничитель для печати без полей. Перезагрузите бумагу.
Check to see if a borderless printing spacer is installed. Reload the paper. Borderless printng not possible.
Check paper size setting.
Online: Print
Load/Eject: Change Paper 03861001-2406 Data unfit for borderless printing Проверьте размер бумаги. Замените бумагу.
Check the paper size. Change the paper size. Insufficient paper for job
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03862000-2E09 Not enough roll media on remaining roll media quantity detection Возобновите подачу бумаги.
Renew the supply of roll media. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2015 Cutting failure Отрежьте бумагу вручную. Проверьте нож.
Cut paper manually. Check the cutter. Cannot adjust optic axis.
Press Online to clear the error. 03863000-2824 Optical axis error Проверьте мультидатчик. Проверьте датчик управления печатающей головкой.
Check the multi sensor.
Check the head management sensor. This type of paper is not compatible with HP-GL/ 2.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper 03061000-2E15 Non-support media of HP-GL/2 Замените бумагу на совместимую с HP-GL/2.
Exchange for the compatible paper to HP-GL/2 before reprinting. Mail box full.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1001-2905 The job store executed when the free hard disk space left for Personal Boxes in the printer’s hard disk is full. Удалите ненужные задачи из личного блока заданий.
Delete unneeded jobs stored in Personal Boxes. Mail box full.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing. 031A1006-2906 The store executed when 32 jobs are stored in the Personal Box. Удалите ненужные задачи из личного блока заданий. Delete unneeded jobs stored in Personal Boxes. Hard disk error.
Press OK to reformat 031A1002-2908 Hard disk format error Нажмите кнопку ОК для форматирования жесткого диска. Когда форматирование будет завершено, принтер автоматически перезагрузится.
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts. File read error.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted. 031A1002-2909 Hard disk file error Перезагрузите принтер. Только поврежденные файлы будут удалены, и принтер перезагрузится.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart. Hardware error. 03800500-2F31
Turn off printer, wait, then turn on again. 03800500-2F31 Non-discharge detection optical axis error Проверьте датчик управления печатающей головкой. Замените датчик управления печатающей головкой. Замените печатающую головку.
Check the head management sensor. Replace the head management sensor. Replace the printhead. Hardware error. 03130031-2F3C
Turn off printer, wait, then turn on again. 03130031-2F3C LF pressure error Проверьте прижимной ролик и окружающие его части. Замените узел привода прижимного ролика.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit. No printhead
Install printhead. 03800100-2800 Printhead not installed Установите печатающую головку.
Install the printhead. Wrong printhead. Open top cover and replace the printhead. 03800200-2811 Printhead version error Замените печатающую головку.
Replace the printhead. No maintenance cartridge.
Check the maintenance cartridge. 03841101-2818 Mauntenance cartridge not installed Установите картридж обслуживания.
Install the maintenance cartridge. This type of media is not compatible with HP-GL/ 2. 03860006-2825 Paper type mismatch at HP-GL/2 printing Замените бумагу на совместимую с HP-GL2 перед возобновлением печати. Exchange for the compatible paper to HP-GL/2 before reprinting. Cannot cut paper.
Lift the release lever and reload the paper. 03870001-2019 Cut failure (during jam occure) Проверьте резак и окружающие его части. Замените резак.
Check the cutter unit and surrounding part. Replace the cutter. Insufficient paper for job 03862001-2E31 Not enough roll media Возобновите подачу бумаги.
Renew the supply of roll media. Paper jam.
Manually rewind roll all the way and press OK. 03010000-2E3A Madia load failure Проверьте блок захвата и подачи бумаги. Проверьте, нет ли замятия бумаги.
Check the pick-up unit and roll media. Check to see if paper has not jammed. Sheet printing is selected. Press Load/Eject and load sheets. 03060100-2E02 Cut sheet in not set Загрузите листы бумаги в лоток.
Load cut sheets at the paper tray port. Borderless printng not possible. Check supported paper. 03861001-2408 Borderless printing disabled (unsupported size) Проверьте размер носителя.
Check the media size. Change the media size. Borderless printng not possible. Paper stretched or shrank.
Confirm usage cond. of the paper. 03861001-2407 Borderless printing disabled (engine detection) Перезагрузите бумагу.
Reload the paper. Roll printing is selected. Press Load/Eject and load a roll. 03060A00-2E35 Roll media is not loaded for internal printing. Перезагрузите рулог бумаги.
Reload the roll media.
Источник

Chapter 8

Display message

Hardware error.

03800500-2F40

Turn off printer, wait, then turn on again.

Hardware error.

03800500-2F41

Turn off printer, wait, then turn on again.

Hardware error.

03800500-2F42

Turn off printer, wait, then turn on again.

Hardware error.

03800500-2F43

Turn off printer, wait, then turn on again.

Hardware error.

03800500-2F44

Turn off printer, wait, then turn on again.

Hardware error.

03800500-2F47

Turn off printer, wait, then turn on again.

Clean right P Head

Press Online to clear error.

Execute printhead cleaning.

If this message is still displayed, replace

the printhead.

Printing stopped.

Clean left P Head

Press Online to clear error.

Execute printhead cleaning.

If this message is still displayed, replace

the printhead.

Printing stopped.

Ink tank is empty.

Press OK and replace ink tank.

Remaining level of the ink cannot be

correctly detected.

Check ink tank.

Ink tank is empty.

Press OK and replace ink tank.

Remaining level of the ink cannot be

correctly detected.

Check ink tank.

Ink tank is empty.

Press OK and replace ink tank.

Remaining level of the ink cannot be

correctly detected.

Check ink tank.

Ink tank is empty.

Press OK and replace ink tank.

Remaining level of the ink cannot be

correctly detected.

Check ink tank.

Ink tank is empty.

Press OK and replace ink tank.

Remaining level of the ink cannot be

correctly detected.

Check ink tank.

8-10

Code*

Condition detected

03800500-2F40

The non-discharge of all colors and chips

(A/B, EVEN/ODD) and nozzles is

detected.

03800500-2F41

About all chips and nozzles of one color,

the non-discharge is detected.

03800500-2F42

About single line (A or B) and all nozzles

(1280-nozzles) of one color, the non-

discharge is detected.

03800500-2F43

About single chip (A or B, EVEN or ODD)

and all nozzles (640-nozzles) of one color,

the non-discharge is detected.

03800500-2F44

The non-discharge of the EVEN or ODD

line (640-nozzles) is detected.

03800500-2F47

Head management sensor failure

The APCCHK signal of head management

sensor is out of range.

03800501-280D

Printhead1 non-discharge detection error

03800501-2828

Printhead1 non-discharge error (printhead

replacement)

03800502-280E

Printhead2 non-discharge detection error

03800502-2829

Printhead2 non-discharge error (printhead

replacement)

03810101-2501

Y ink tank empty

03810101-2511

Unidentified status of Y ink tank (refill ink

tank detection)

03810102-2502

M ink tank empty

03810102-2512

Unidentified status of M ink tank (refill ink

tank detection)

03810103-2503

C ink tank empty

03810103-2513

Unidentified status of C ink tank (refill ink

tank detection)

03810104-2500

BK ink tank empty

03810104-2510

Unidentified status of BK ink tank (refill

ink tank detection)

03810105-2508

GY ink tank empty

03810105-2518

Unidentified status of GY ink tank (refill

ink tank detection)

Action

Check the ink tube unit and surrounding parts.

Check the purge unit and surrounding parts.

Check the head management sensor and surrounding

parts.

Check the flexible cable unit and surrounding parts.

Check that the printhead is installed correctly.

Replace the head management sensor.

Replace the main controller PCB.

Replace the printhead.

Replace the carriage unit.

Check the head management sensor and

surrounding parts.

Check the flexible cable unit and surrounding parts.

Check that the printhead is installed correctly.

Replace the main controller PCB.

Replace the printhead.

Replace the carriage unit.

Check the head management sensor and surrounding

parts.

Check the flexible cable unit and surrounding parts.

Check that the printhead is installed correctly.

Replace the main controller PCB.

Replace the printhead.

Replace the carriage unit.

Check the head management sensor and surrounding

parts.

Check the flexible cable unit and surrounding parts.

Check that the printhead is installed correctly.

Replace the main controller PCB.

Replace the printhead.

Replace the carriage unit.

Check the head management sensor and surrounding

parts.

Check that the printhead is installed correctly.

Replace the main controller PCB.

Replace the printhead.

Replace the carriage unit.

Check the head management sensor and surrounding

parts.

Replace the head management sensor.

Replace the main controller PCB.

Clean the printhead.

Identify the nozzles in a nozzle check pattern.

Replace the right printhead.

Execute printhead cleaning.

Check nozzles with nozzle check pattern.

Replace the printhead.

Clean the printhead.

Identify the nozzles in a nozzle check pattern.

Replace the left printhead.

Execute printhead cleaning.

Check nozzles with nozzle check pattern.

Replace the printhead.

Renew the Y ink tank.

Invalidate the ink remaining detection function or

replace the ink tank.

Renew the M ink tank.

Invalidate the ink remaining detection function or

replace the ink tank.

Renew the C ink tank.

Invalidate the ink remaining detection function or

replace the ink tank.

Renew the BK ink tank.

Invalidate the ink remaining detection function or

replace the ink tank.

Renew the GY ink tank.

Invalidate the ink remaining detection function or

replace the ink tank.

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    14

    iPF750 4050 errors after replacing printhead and maintenance cartridge

    Hello all, I’ve got an iPF750 that was showing a bad printhead last week. Replaced the printhead but the maintenance cartridge had less than I thought left on it and it coded while replenishing ink. Got that overnighted and began again. This time the got a 03800500-2F41 error. I noticed the Y line had some air in it. Checked for leaks, etc and didn’t see any. Saw the purge unit may be a little built up so cleaned the pads (one of them would not clean to white), the base and the blades, reset and checked the printhead and tried again. Now got an E161-4050 error. Noticed air now in both the Y and C lines near the printhead. Checked my connections again and was advised the new printhead may be bad. Got another one. Still same error except now all 3 colors have air in the lines. Also, the printer is showing the ink tanks are nearly empty however they are all nearly full (I’m assuming the system is thinking the ink is flowing and basing ink levels on operations. Other notes: purge unit appears to be working normally when the gear is turned, no defects on the lip, absorber looks level and when I suppressed the lever for the supply valve I did see the ink move a little then return. I’ve been trying to rap my head around this for a few days and am worried I’m missing something obvious and wanted to double check before I started replacing the tubes and or joints. Already have a lot of time and money into the issue and the customer is still down. Any suggestions or questions would be appreciated.

  2. 05-29-2018


    #2

    WhoDatXLIV is offline


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    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    Just an update, supply valve opens but no ink flows from the color side. Blacks flow fine. Thinking bad purge unit maybe or could it be something else?

  3. 05-30-2018


    #3

    V-P is offline


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    iPF750 4050 errors after replacing printhead and maintenance cartridge

    V-P's Avatar

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    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    the fastest way to understand is to go to service mode and perform a couple of head b cleans.

    If you don’t see ink moving through the tubes and into the head — it might be purge unit.

    There are also some manual procedures for checking the purge unit (which I have personally put into the forum) — so use the search button…

    By the way — your problem could be also electric so don’t count only on mechanics.

  4. 05-31-2018


    #4

    WhoDatXLIV is offline


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    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    I had seen your posts earlier and they were helpful. Replaced the purge yesterday and after replacing more ink it started working.

  5. 11-22-2022


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    bookemdano is offline


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    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    Quote Originally Posted by WhoDatXLIV
    View Post

    I had seen your posts earlier and they were helpful. Replaced the purge yesterday and after replacing more ink it started working.

    Just want to thank you @WhoDatXLIV, not only for posting a really detailed summary of the problem, but also following up later with the solution. I’ve got an iPF755 that is showing the exact same symptoms you described, right down to the same error codes and near empty C M and Y ink tubes.

    I’ve ordered a purge unit and will try replacing it when it comes in. Hopefully that solves the problem, as it did for you.

    Thank you to all who post such helpful info on this forum. It’s a great resource!

  6. 12-01-2022


    #6

    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    Common on all IPFs. Cap absorbers get plugged in the purge unit and techs replace the purge unit. Remove the absorbers, poke a paper clip end into the little holes where the absorbers sit to clean the gunk out of them. Put in new absorbers(make sure they are in properly). Cheat the cover and fire it up. Tubes fill immediately. I’ve done this on many 750s…takes about 15 minutes total

  7. 12-01-2022


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    bookemdano is offline


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    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    Quote Originally Posted by Canuck
    View Post

    Common on all IPFs. Cap absorbers get plugged in the purge unit and techs replace the purge unit. Remove the absorbers, poke a paper clip end into the little holes where the absorbers sit to clean the gunk out of them. Put in new absorbers(make sure they are in properly). Cheat the cover and fire it up. Tubes fill immediately. I’ve done this on many 750s…takes about 15 minutes total

    Yes you are 100% right it was likely the cap absorber on the color side causing the problem. After I took the printer apart and got a really close look at the old purge unit, the cap absorber on that side was swollen and buckled. I had come across some other reports of a similar issue—always seems to happen on the color side. Anyway, so the head wasn’t able to seal on that side, which I’m sure caused the issue.

    Live and learn. Obviously the new purge unit came with new cap absorbers installed, so that solved my issue. But yeah, I am just going to keep some spare cap absorpers on hand and change them out proactively.

  8. 12-02-2022


    #8

    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    Quote Originally Posted by bookemdano
    View Post

    Yes you are 100% right it was likely the cap absorber on the color side causing the problem. After I took the printer apart and got a really close look at the old purge unit, the cap absorber on that side was swollen and buckled. I had come across some other reports of a similar issue—always seems to happen on the color side. Anyway, so the head wasn’t able to seal on that side, which I’m sure caused the issue.

    Live and learn. Obviously the new purge unit came with new cap absorbers installed, so that solved my issue. But yeah, I am just going to keep some spare cap absorpers on hand and change them out proactively.

    Yes, I carry them for all ipfs…I work on them quite often. A lot of times I just remove them and flush them out with water or isopropyl(depends which model). But make sure to clean out the tiny little hole in the rubber «floor» where the absorber sits with a paper clip end and ensure little rubber tabs are sitting on top of installed absorbers. I’ve went in after other techs who changed absorbers and still air in the lines because of this.

  9. 12-03-2022


    #9

    Re: iPF750 4050 errors after replacing printhead and maintenance cartridge

    Quote Originally Posted by Canuck
    View Post

    Yes, I carry them for all ipfs…I work on them quite often. A lot of times I just remove them and flush them out with water or isopropyl(depends which model). But make sure to clean out the tiny little hole in the rubber «floor» where the absorber sits with a paper clip end and ensure little rubber tabs are sitting on top of installed absorbers. I’ve went in after other techs who changed absorbers and still air in the lines because of this.

    Dish Soap & hot water (as hot as your hands can take it) works delightfully. Also a toothbrush to scrub out the crevices. You don’t have to dry them out … they’re porous, when they aren’t clogged up solid. =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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