Ошибка загрузки 38 гугл диск что это

We all have used Google Drive several times, and there is no doubt that it is one of the best cloud storage platforms. Not only because it is easier to access, but you get 15GB of free storage space. But, you might have faced the Google Drive Upload Failure 38, due to which the files are unable to upload on the platform.

Such situations can be highly frustrating, especially when you have 100’s of files in the queue, and all of them are showing the same error.

Although there is nothing you can do to start again from scratch, there are multiple ways you can stop this from happening. We have tried and tested multiple solutions or fixes to get rid of Google Drive Upload Failure 38.

These methods will hardly take any time, and you can easily try them out so that these errors do not pop up again. Here is all you need to know to fix the Google Drive Upload Failure 38 error.

Here are a few methods you can try, and hopefully, they will work for you. First, make sure you have the app updated and installed in your system or smartphone. Let us get on with it.

1. Check your Internet Connection

The first and the most obvious process we will be looking at before moving to anything complicated is simply checking if at all you are connected to the internet.

There is a complete chance that your Wi-Fi connection is unstable or anything related to it that might have stopped the Google Drive upload midway.

It might sound too obvious, but not many users can figure out the error by themselves, and hence it is important to take a closer look. For this, you can do the following.

• Disconnect and then reconnect to your Wi-Fi network.
• Restart your router and then connect to your internet connection,
• Make sure your system isn’t blocking the Wi-Fi connection or interfering with the network in any manner.

Once you have restored the above errors, check your Wi-Fi speed, and then try again uploading or resuming the files in queue.

2. Try Private or Incognito Browsing

No matter whichever browser you are currently using to access Google Drive, you will easily find the private browsing option with it. Here we will be talking about the most popular Google Chrome.

Additionally, you can simply try adding files again to your Google Drive using the Incognito Mode.

• Open Google Chrome Tab on your system.
• Now, click on the three vertical dots on the top-right corner.
• Select New Incognito Window
• Open Google Drive’s official website and log in to your account.
• Upload all your files.

Read Google Drive Files Not Showing Up

3. Check Storage Space on your Google Drive

You might be getting the Google Drive Upload Failure 38 error because you have exhausted all the 15GB space you got for free. Trust Us!! We have done that. Your files are simply not uploading.

This is your sign to free up some space. The storage space covers Google Drive and everything you save on other apps such as Docs, Photos, Slides, Sheets, Gmail, etc.

All of the data together makes the storage space. Here is how you can check the storage space.

• Open Google Drive on your system.
• Scroll down, and you will see the amount of storage you have used from the 15GB provided.

Now, you can either tap on Buy Storage to get more space, or else you can delete the unnecessary large files and free some more space. Once done, try uploading new files again.

Read How to Upload Voice Memos to Google Drive

4. Clear Cache and Cookies

Now, this is another important part of trying to find out the right solution to fix the error on Google Drive. This process involves deleting or clearing the cache and cookies on the site that might be interfering with the website. Here is how you can carry it out

• Open a tab on Google Chrome and tap on three vertical dots.
• Now, tap on More Tools and select Clear Browsing Data.
• Check the box beside “Cookies and other side data” and “Cache images and files.”

• Now, press on Clear Data.

Once you carry out the steps above, you can try closing all the tabs on your screen and trying out the entire uploading process again.

Note- Deleting Cookies might log you out of all the sites. Make sure you remember the password or have saved it on the browser.

Read How to Backup iPhone Photos to Google Drive

5. Split your Upload into Batches

Even though it might be easier to upload 100’s images and videos in one go on Google Drive, it surely isn’t the best path to choose and takes a lot of time.

Hence to avoid the Google Drive Upload Failure 38 error, you might need to upload images and other files into smaller parts. For example, you can select around 50 files in one go and then repeat the same process.

It will take less time and ensure that all your files are uploaded in the right manner. Although there are also times when you might mistakenly upload duplicate files, this process is a great way to avoid duplication.

Related Google Drive articles:

• How to Scan Google Drive for Viruses
• Failed Forbidden Error on Google Drive
• How to Print from Google Drive on iPhone
• Google Drive Randomly Deleting Files
• How To Recover Permanently Deleted Photos From Google Drive

Final Conclusion

Here we are, with everything you need to know about the Google Drive Upload Failure 38 error and how you can fix it in the long run. As we said, you might not be able to reverse the error, but you can take the necessary precautions and even try out multiple methods after it to ensure all your files are safely uploaded.

Other than what we have mentioned above, you can choose to simply disable your firewall or antivirus that could be the reason for the error you are facing with any application. Hence if nothing works out for you, simply try this.

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• How to Fix the Google Drive Upload Failure 38 Error Code?

By Daisy | Follow |
Last Updated April 20, 2023

Google Drive is one of the famous cloud storage providers. However, when using it, some users report that they encounter the “Google Drive upload failure 38” issue. This post from MiniTool tells you how to get rid of the issue.

It’s common to encounter issues when using Google Drive and Google Drive upload failure 38 is one of the issues. Why does the issue appear when uploading files to Google Drive? The following are the possible reasons:

• Network connection errors.
• Google Drive storage is insufficient.
• Files are larger than the size limitation in Google Drive.
• Google Drive application has some issues.

Follow the below guideline to remove the Google Drive upload failure 38 error code.

Fix 1: Check the Internet Connection

The “Google Drive upload failure 38” issue might occur due to the connection of the Internet. Hence, you should check if something is going wrong with your Internet connection when encountering the error. To check the errors with network configuration, you can run the Windows Network Diagnostics utility. During the running process, it troubleshoots issues and detects errors.

Fix 2: Check Google Drive Status

If you receive the “Google Drive upload failure 38” error, you can check the Google Drive Status Dashboard to see if Google Drive is down in the list. If Google Drive does shut down, just wait for it to work again.

Fix 3: Use Incognito Mode

A quick way to fix Google Drive upload failure 38 is to use your web browser’s incognito window (also known as a private browsing window).

Step 1: Open Google Chrome. At the browser’s top-right corner, select the three dots.

Step 2: Then, choose the New Incognito window option. You can also press the Ctrl + Shift + N keys together to open the New Incognito window.

Step 3: Go to Google Drive and sign in to your Google Drive account. Then, check if the issue has been fixed or not.

Fix 4: Clear the Cache and Cookies

Sometimes, the corrupted Chrome cache can cause the “Google Drive upload failure 38” issue. So, you can try clearing the cache and cookies to fix the problem. Here is a guideline below for you.

Step 1:  Open Google Chrome and click the three dots icon. Click More tools and go to Clear browsing data.

Step 2: Go to the Advanced tab and select All time from the drop-down menu.

Step 3: Check the Browsing history, Download history, Cookies and other site data, and Cached images and files boxes.

Step 4: Click the Clear data button to apply this change. Then, check to see if the “Google Drive upload failure 38” error message has gone. If not, try the following methods.

Fix 5: Disconnect Google Drive account

If you find the problem of Google Drive upload failed, you can choose to disconnect your Google Drive account and then sign in to it again.

Step 1: Click the Drive for the desktop icon on the right lower side of your computer.

Step 2: Press the cog icon, which means Setting, and click Preferences.

Step 3: Press the cog icon again and click Disconnect account.

Fix 6: Turn off the Firewall

This solution to fix the “Google Drive upload failure 38” issue is disabling Windows Firewall. Here is how to do that:

Step 1: Type Control Panel in the Search box to open it.

Step 2: Go to System and Security > Windows Defender Firewall.

Step 3: Turn Windows Defender Firewall on or off. Click Turn off Windows Firewall (not recommended) for both the Private and Public network settings.

Fix 7: Try Another Browser

You can try another browser if you get the issue in a certain browser. If the alternative browser is free from the error, there must be something wrong with your original browser. In case you want to keep using the original browser, you can follow the methods below to troubleshoot the browser. Or, try reinstalling the original one.

Tips:

If the above solutions are not working, you can try to back up your files locally. MiniTool ShadowMaker, a professional backup and sync program, allows you to perform the backup task without the Internet.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

Final Words

To sum up, this post has introduced how to fix the “Google Drive upload failure 38” issue. If you want to fix the issue, you can take the above solutions. If you have any different ideas to fix the issue, you can share them in the comment zone.

About The Author

Position: Columnist

Having been an editor at MiniTool since graduating college as an English major, Daisy specializes in writing about data backups, disk cloning, and file syncing as well as general computer knowledge and issues. In her free time, Daisy enjoys running and going with friends to the amusement park.

How do I fix Google Drive upload failure 38?

Have you met the «Google Drive upload failure 38» issue like the case? It is a common error of Google Drive upload stuck. You may also be plagued by such an issue and unable to upload your files to Google Drive as successfully as you normally would. How to fix it? You can read on to get some effective solutions in the following content.

Why is my Google Drive upload failing?

Before learning how to fix the «upload failure 38» error, you can know some common reasons for it, avoiding the same situation next time:

• Network connection errors.
• Google Drive storage is full and insufficient for your files.
• Files are larger than size limitation in Google Drive.
• Google Drive application does not work well.

And there are many other reasons that may lead to such a Google Drive error. Next, let’s get started to fix it.

8 solutions to Google Drive upload failure 38

If you encounter the «Google Drive upload failure 38» error on PC, you can refer to the comprehensive guidelines one by one until you fix the issue successfully.

Solution 1. Check your network connection

Most uploading errors are due to unstable network connections. So you can go to check your network connection on your computer first. Here are the easy steps:

1. Go to the Windows Setting page and choose the Network & Internet option.

2. Choose Status to check if the network status is OK. If there is an error, choose Network troubleshooter to fix it right now.

Tip: Also, you can choose to restart the router to have a stable network connection.

Solution 2. Check your Google Drive status

Sometimes, the service status of Google Drive will also affect your uploading process. So, navigate to the G Suite Status Dashboard to check if your Google Drive is ON in the list.

Solution 3. Check storage space of your Google Drive

One of the causes of the «upload failure 38 google drive» issue is insufficient cloud storage space in your Google Drive. To solve it, you can free up Google Drive space, or increase your Google Drive space. Go to check the storage situation first with the guide first:

1. Navigate to the Google Drive website, and log into your Google account.

2. Then you can see the Storage situation of your account on the left menu.

Note: You should notice that there is a limitation of file size in Google Drive. So what is the maximum upload size for Google Drive? The maximum individual file size that you can upload or synchronize is 5 TB.

Solution 4. Use incognito browsing to Google Drive

In some cases, switching to an incognito or private window can solve the «upload failure 38» issue. No matter what browser you are using, you can turn on an incognito window to try uploading files to Google Drive again.

Solution 5. Clean up cache and cookies on browser

Clearing cache and cookies can effectively fix the «upload failure 38 in Google Drive» issue because too much cache and cookies will cause the problem as well. Take Google Chrome as an example, you can clean up cache and cookies following the steps below:

1. Choose the three-dot icon on the right top and click on More tools > Clear browsing data…

2. Choose All time under Time range. Then tick Cookies and other site data and Cached images and files. After configuration, choose CLEAR DATA.

Solution 6. Turn off anti-virus and firewall tools

Anti-virus and firewall tools are possible to affect your uploading process in Google Drive. You can go to turn them off and reboot your computer.

1. Go to Windows Setting > Update & Security.

2. Choose Windows Security to click on Firewall & network protection. Choose the network you are using and turn off the firewall here.

Solution 7. Resign into your Google Drive account

Once you met the «upload failure 38 Google Drive» error, you can try resigning your Google account. You can go to Google Drive Settings and choose the Disconnect account option first. Then sign into your account again.

Solution 8. Switch to use Chrome

Some users say they successfully uploaded the file via Chrome instead of other browsers. Maybe you can try switching to use Google Chrome to upload your files to Google Drive as well.

Tip: Upload files to Google Drive in a stable way

If you’ve been bothered by the «upload failure 38 in Google Drive» problem for too long, you can switch to a more stable way to upload files to Google Drive — a free professional cloud backup service called CBackup.

In CBackup, you are allowed to upload any type of files to Google Drive. For example, you can upload photos to Google Drive, upload folders, programs, hard drives, and even the entire computer to Google Drive. Unlike Google Drive, there is no limitation in CBackup for file uploading. You can upload large files if your cloud drive has enough space.

There are some useful features in CBackup that can make your backups much easier. You can enable the Scheduler feature then your backups will be performed with the certain frequency you choose.

Besides, CBackup provides some highlight features for free:

Combine cloud storage: You can use the feature to merge unlimited cloud drive accounts into a combined cloud with unlimited cloud backup space.

Backup PC to public cloud: CBackup also supports to back up data from computer to cloud.

Cloud to cloud backup/sync: Backup or sync between 2 different cloud drive accounts can be easy and direct in CBackup.

Many mainstream cloud drives are all supported to be a backup or sync destination like Dropbox, OneDrive, etc.

You will be given 10GB free cloud storage in CBackup Cloud as a backup or sync destination.

Now, let’s see how to upload files to Google Drive without any error:

1. Download and install the CBackup desktop app on your computer. Sign up for a new account and run it to log into your account.

2. Click on the Storage tab. Choose Google Drive > Authorize Now. Then follow the instructions to let CBackup access to your Google Drive account.

3. Click on the Sync tab, then choose Sync PC to Public Cloud.

4. Choose any file from your computer as the sync source. And choose a folder from the Google Drive account as the sync destination. Finally, select Start Sync to upload files to Google Drive directly.

Written in the end

This article provides 8 efficient solutions to the «Google Drive upload failure 38» error. If you still cannot fix such a problem or think it is too complex to operate, you can try another cloud backup service called CBackup to upload files to Google Drive safely and successfully.