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To anyone looking to acquire commercial radio programming software:
Please do not make requests for copies of radio programming software which is sold (or was sold) by the manufacturer for any monetary value. All requests will be deleted and a forum infraction issued. Making a request such as this is attempting to engage in software piracy and this forum cannot be involved or associated with this activity. The same goes for any private transaction via Private Message. Even if you attempt to engage in this activity in PM’s we will still enforce the forum rules. Your PM’s are not private and the administration has the right to read them if there’s a hint to criminal activity.
If you are having trouble legally obtaining software please state so. We do not want any hurt feelings when your vague post is mistaken for a free request. It is YOUR responsibility to properly word your request.
To obtain Motorola software see the Sticky in the Motorola forum.
The various other vendors often permit their dealers to sell the software online (i.e., Kenwood). Please use Google or some other search engine to find a dealer that sells the software. Typically each series or individual radio requires its own software package. Often the Kenwood software is less than $100 so don’t be a cheapskate; just purchase it.
For M/A Com/Harris/GE, etc: there are two software packages that program all current and past radios. One package is for conventional programming and the other for trunked programming. The trunked package is in upwards of $2,500. The conventional package is more reasonable though is still several hundred dollars. The benefit is you do not need multiple versions for each radio (unlike Motorola).
This is a large and very visible forum. We cannot jeopardize the ability to provide the RadioReference services by allowing this activity to occur. Please respect this.
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Thread starter
radioman2001
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#1
As listed in the title yesterday when I started up my MOTOTRBO program I get this error. Up to that time the software ran fine. Does anyone have a listings of the errors in this CPS? I can’t look in the software for error codes since it won’t run. I don’t mind trying to repair my own problem I just would like to know where to start. Is it the software or a configuration problem in my computer.
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#2
did you do a windows update recently? i’ve had them crash various CPS before. try uninstalling and reinstalling the CPS, it does not wipe out your saved archives.
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#3
I found it, this is a corporate computer, so who knows what they do after hours. I was doing some cleaning and deleted a folder that had very little activity. Apparently MOTOTRBO uses Macrovision’s licensing system to validate their software upon start up. I found the problem listed in the event viewer for errors. To correct it I copied the folder from another computer, but disabled the actual EXE file. Works ok now.
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#4
radioman2001 — I have the same problem but don’t fully understand how you solved it, are you able to explain in more detail please.
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#5
Error 1646
How did you fix this?? Bc I’m haveing the same problem
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#6
it appears no one actually knows what error 1646 is, as no one has solved this.
cut and pasting from another folder of a working version is luck.
win7 64-bit.
I need to install this version, and that’s ok.
People have installed it before and made it work, and doubtless this came up when 12 was new.
[-] Error
1646, commonlicenseinterface, Could not load file or assembly ‘CLRCommonClientLicensingManager.dll’ or one of its dependencies. The specified module could not be found.,
at commonLicensing……..
Activation context generation failed for «C:\windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9 a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC8 0.DLL». Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture=»x86″.
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#7
I found it, this is a corporate computer, so who knows what they do after hours. I was doing some cleaning and deleted a folder that had very little activity. Apparently MOTOTRBO uses Macrovision’s licensing system to validate their software upon start up. I found the problem listed in the event viewer for errors. To correct it I copied the folder from another computer, but disabled the actual EXE file. Works ok now.
Sorry, I realize this was 2010 you wrote this, but which EXE are you refering to ?
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#8
Yea I’m lost on what to do and I’m using windows 10
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RADIOMAN2002
- Posts: 1102
- Joined: Thu Apr 04, 2002 4:00 pm
- What radios do you own?: More than I can count
error 1646 in MOTOTRBO
I havn’t had the need to program any MOTOTRBO for a while, but this morning I get this error «#1646 Application has encountered an error» I checked in windows component services. Error listed as «1646sfcadapter. External component has throw an exception». Further info from windows is that it has something to do with netframe. I downloaded the latest version (4.0)and installed it, but still the same error comes up.Any ideas?
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escomm
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Re: error 1646 in MOTOTRBO
Post
by escomm »
dot net is a frickin PITA
loaded CPS on my old programming laptop and it took 70 minutes for the install to complete. then another 15 minutes for the C++ libraries.
Return to “Radio Programming”
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UPDATE (28.05.19)
The below is only applicable to CPS 16.0 and earlier. CPS2 has different error codes that are in form of 100XXXX where XXXX is the below number. Most have the same meaning but there are some differences. For example, with CPS2, error 1001687 means no acknowledge from device (i.e. cable not connected or radios is turned off).
For the majority of us technicians, programming MOTOTRBO radios will go smoothly and without error. In some cases, you might encounter an error, either when installing or starting the CPS or — more often — when trying to read a radio/repeater.
Despite what most think, there is no secret «error codes and what they mean list» hidden in the vaults at Motorola. The error codes don’t actually say what specifically is causing the error, they only point to several possible causes.
Back in the day, when I used to do post-sales technical support, we actually had to do some investigative work to determine the cause in some cases. We did however (and I’m sure my technical support colleagues still do) see the same error codes come up more than once and know what to look for. So here’s a short list.
This is by no means a comprehensive list so if you’ve seen one that I’ve missed, let me know via the comments.
1246
You’re trying to write a codeplug that has a feature flag and the device you’re writing to doesn’t. For example, you’re trying to write a codeplug with a Capacity Plus channel into a repeater with no Capacity Plus licence in it.
1646
This is often caused by a lack of permissions to create the below folders. The fix in this case, is to install and run the CPS as an Administrator.
There could also be an issue with Windows (specifically the WMI Service). Make sure Windows is updated (all patches are applied and no restart is needed). Makre sure you have your codeplugs (if any) saved somewhere else, uninstall the CPS then reboot. Once rebooted go through and delete the following:
C:\Program Files (x86)\Motorola\MOTOTRBO CPS
C:\ProgramData\Motorola\MOTOTRBO CPS
C:\Users\cwh050\AppData\Roaming\Motorola\mototrbocps.tbl
Use a registry cleaner to delete any unused entries then reinstall the (latest) CPS. If this doesnt do the trick, see my support page to get help.
1687
This is the most common error code. I’ve covered this before, so have a look here.
595
This is another common one usually caused by an IP address confict, so have a look here.
1057
This means you’ve either got CPS or purchased a radio from another region. For example, the CPS from EMEA (my region) won’t work with an XPR7550e. You either need to go back to the person who sold you the radio or CPS.
If, for example, you are in North America and you have a DP4801e. You will encounter two problems: the DP4801e is not FCC approved, so you could be breaking the law, and none of the local Motorola dealers will want to help you since you’ll be seen as a grey market importer.
1060
During the last upgrade, something went awry. The fix is to perform a device recovery. Connect the radio/repeater, from the Device menu in the CPS, click Device Recovery and wait for the process to complete. You will however loose whatever configuration was in there before so be prepared.
1027
That one is easy: you need the latest CPS.
4832
This error code is seen when installing the CPS. The root cause is simple: the user doesn’t have full permissions to the required folders on the PC. One fix would be to run the installer as an Administrator or to go back and give that user full permissions to the installation drive.
Error codes when registering an EID
There are generally two causes:
- That EID/feature is assigned to another serial number or there are no more features left on that EID.
- There is a problem with the connection between your PC and internet. Try pinging licencing.motorolasolutions.com to see if the connection is good.
Note that you only need an internet connection when registering a feature. You can disconnect when activating it in the device.
Anything else.
For anything else, make sure Windows has all the updates; you have the latest CPS and the PC is working correctly. Also, sometimes Antivirus applications can interferere so try disabling them as part of your checks to find the root cause — this includes Windows Firewall. If you still need help, see my support page. If you need the latest CPS, see my FAQ page.
1646
This is often caused by a lack of permissions to create the below folders. The fix in this case, is to install and run the CPS as an Administrator.
There could also be an issue with Windows (specifically the WMI Service). Make sure Windows is updated (all patches are applied and no restart is needed). Makre sure you have your codeplugs (if any) saved somewhere else, uninstall the CPS then reboot. Once rebooted go through and delete the following:
C:Program Files (x86)MotorolaMOTOTRBO CPS
C:ProgramDataMotorolaMOTOTRBO CPS
C:Userscwh050AppDataRoamingMotorolamototrbocps.tbl
Use a registry cleaner to delete any unused entries then reinstall the (latest) CPS. If this doesnt do the trick, see my support page to get help.
UPDATE (28.05.19)
The below is only applicable to CPS 16.0 and earlier. CPS2 has different error codes that are in form of 100XXXX where XXXX is the below number. Most have the same meaning but there are some differences. For example, with CPS2, error 1001687 means no acknowledge from device (i.e. cable not connected or radios is turned off).
For the majority of us technicians, programming MOTOTRBO radios will go smoothly and without error. In some cases, you might encounter an error, either when installing or starting the CPS or — more often — when trying to read a radio/repeater.
Despite what most think, there is no secret «error codes and what they mean list» hidden in the vaults at Motorola. The error codes don’t actually say what specifically is causing the error, they only point to several possible causes.
Back in the day, when I used to do post-sales technical support, we actually had to do some investigative work to determine the cause in some cases. We did however (and I’m sure my technical support colleagues still do) see the same error codes come up more than once and know what to look for. So here’s a short list.
This is by no means a comprehensive list so if you’ve seen one that I’ve missed, let me know via the comments.
1246
You’re trying to write a codeplug that has a feature flag and the device you’re writing to doesn’t. For example, you’re trying to write a codeplug with a Capacity Plus channel into a repeater with no Capacity Plus licence in it.
1646
This is often caused by a lack of permissions to create the below folders. The fix in this case, is to install and run the CPS as an Administrator.
There could also be an issue with Windows (specifically the WMI Service). Make sure Windows is updated (all patches are applied and no restart is needed). Makre sure you have your codeplugs (if any) saved somewhere else, uninstall the CPS then reboot. Once rebooted go through and delete the following:
C:Program Files (x86)MotorolaMOTOTRBO CPS
C:ProgramDataMotorolaMOTOTRBO CPS
C:Userscwh050AppDataRoamingMotorolamototrbocps.tbl
Use a registry cleaner to delete any unused entries then reinstall the (latest) CPS. If this doesnt do the trick, see my support page to get help.
1687
This is the most common error code. I’ve covered this before, so have a look here.
595
This is another common one usually caused by an IP address confict, so have a look here.
1057
This means you’ve either got CPS or purchased a radio from another region. For example, the CPS from EMEA (my region) won’t work with an XPR7550e. You either need to go back to the person who sold you the radio or CPS.
If, for example, you are in North America and you have a DP4801e. You will encounter two problems: the DP4801e is not FCC approved, so you could be breaking the law, and none of the local Motorola dealers will want to help you since you’ll be seen as a grey market importer.
1060
During the last upgrade, something went awry. The fix is to perform a device recovery. Connect the radio/repeater, from the Device menu in the CPS, click Device Recovery and wait for the process to complete. You will however loose whatever configuration was in there before so be prepared.
1027
That one is easy: you need the latest CPS.
4832
This error code is seen when installing the CPS. The root cause is simple: the user doesn’t have full permissions to the required folders on the PC. One fix would be to run the installer as an Administrator or to go back and give that user full permissions to the installation drive.
Error codes when registering an EID
There are generally two causes:
- That EID/feature is assigned to another serial number or there are no more features left on that EID.
- There is a problem with the connection between your PC and internet. Try pinging licencing.motorolasolutions.com to see if the connection is good.
Note that you only need an internet connection when registering a feature. You can disconnect when activating it in the device.
Anything else.
For anything else, make sure Windows has all the updates; you have the latest CPS and the PC is working correctly. Also, sometimes Antivirus applications can interferere so try disabling them as part of your checks to find the root cause — this includes Windows Firewall. If you still need help, see my support page. If you need the latest CPS, see my FAQ page.
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mototrbo cps error 1646
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Для программирования и обновления прошивок цифровых радиостанций Motorola MOTOTRBO используется программа «MOTOTRBO CPS» (CPS = Customer Programing Software) С выходом новых версий прошивок (firmware) для оборудования MOTOTRBO необходимо обновлять CPS для сохранения возможности работы с радиостанциями, прошитыми новыми версиями прошивок и обновления имеющихся радиостанций для получения новых функциональных возможностей. Программа CPS и текущие версии прошивок доступны для авторизованных партнеров Моторолы Внимание! Для проведения работ по перепрограммированию и обновлению прошивок радиооборудования рекомендуется обращаться к сертифицированным специалистам. Самостоятельное перепрограммирование и обновления прошивок радиооборудования может привести к неработоспособности как отдельного оборудования так и системы в целом, что не является гарантийным случаем. |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Владимир, добрый день! Заранее спасибо. |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Получили радиостанции DM4400 и ретранслятор DR3000, с версией прошивки R02.40.XX., имеющимся у нас ПО MOTOTRB CPS 10.8 они не программируются. |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Прошивки и CPS вам надо запросить у поставщика радиооборудования. |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Здравствуйте, помогите решить проблему или подскажите в чем причина. После установки CPS v11 она не запускается. При запуске выдает ошибку #1646 и после «вылетает». Версия OC: Win 7 Профессиональная 32-bit. Установлен Framework 4.6 Надо отметить, что на личном ноутбуке (Win 7 Домашняя, 64-bit) CPS 11 версии поставилась, запускается и работает. Может, причина в каких-то службах, которые необходимо отключить? Вложения: |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Добрый день! |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Программу для настройки и прошивки MOTOTRBO вам надо запрашивать у вашего поставщика радиооборудования. Сайт указанный в первом посте этой темы доступен только для авторизованных партнеров Моторолы (поставщиков). Программы и прошивки для устройств Swift доступны на нашем сайте в разделе «Скачать», или если удобнее, на страницах конкретного продукта в разделе «Продукция > Оборудование», для Трекера Swift TR001 это |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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CPS 11v для DM46xx есть в ЦА |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. Сибирь |
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Какие же актуальные обновления для 4000 серии? Все пакеты проинсталлировал, всё встало, всё ОК. Представители поставщика молчат как рыбы…. |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Актуальные версии прошивок для MOTOTRBO на сегодня (01.03.2016): Вложения: |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Надо так понимать, из вашего ответа, что только CPS R12.1 BUILD 645 — мне поможет? |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Именно так. Для работы с прошивками R02.50.04 нужен CPS R12.1 |
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А эта версия корректно работает? В том числе и с 3000 и 4000 версиями? |
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Это последняя версия, по поводу корректности работы прокомментировать не могу. Можете запросить прошивки R02.40.20 для 4000 серии, они подойдут к имеющемуся у вам CPS 11.5, релиз 2.4 уже давно используется и подойдет для обновления ваших станций. Непонятно, почему с CPS 11.5. вам выдали более старшие прошивки: MOTOTRBO_R025004_090409__DP2xxx_DP3441_DP4xxx_DP4xxxEx |
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Пожалуйста Войти или Регистрация, чтобы присоединиться к беседе. |
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Модераторы: Андрей Нагорных, Сергей Мотырев